Account representative

National Bank of Canada; Trois-Rivières; Hybrid; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking a financing account representative to support commercial clients with their financing transactions, audits, and documentation. You will collaborate with account managers, disbursement experts and legal advisors to tailor solutions and build lasting relationships.

Within the Corporate sector, you'll work in a collaborative team, receive training in action, and enjoy hybrid work options, flexible hours, and a supportive environment focused on work-life balance

Qualifications

• 3-year college diploma or equivalent is required.
• Very good knowledge of commercial finance products.
• Knowledge of banking services and commercial products.

Responsibilities

• Open commercial files and assist clients in financing transactions.
• Perform audits and analyses to ensure accuracy of financial information.
• Establish and maintain communications with account managers, disbursement experts and legal advisors.
• Find solutions customized to customer needs.
• Develop lasting business relationships with customers through distinguished service.
• Participate in team efforts to improve administrative tools and processes.

Skills

Accountability

Client-focused

Communication

Diversity & Inclusion

Driving Results

Emotional Intelligence

Empathy

Humility

Initiative

Learning Agility

Resiliency

Teamwork

Education

3-year college diploma or equivalent

Tools

Office suite (Word, Excel)

Job description

A career as a financing account representative at National Bank is a job where your ability to work in synergy with several partners is highlighted. With your excellent customer relations and your productivity, you take care of all their specific needs.

Your job:

• Open commercial files and assist clients in their various financing transactions (assistance in the preparation of legal documents and credit facility disbursements)
• Perform audits and analyses to ensure the accuracy of financial information
• Establish and maintain effective communications with the various partners involved in the files (such as account manager, disbursement expert and legal advisors).
• Find solutions customized to customer needs.
• Develop a lasting business relationship with customers by offering them distinguished service.
• Participate as part of a team in the continuous improvement of administrative tools and processes.

Your team:

Within the Corporate sector, you are part of a team that stands out for its exceptional level of collaboration. In addition to maintaining a business relationship with customers and having varied tasks, your training is based on learning in action, training and exchanges with the experts in your group.

We aim to offer you flexibility in your work to promote your quality of life. This includes hybrid working in the office and remotely, flexible working time to balance work and personal life, and flexible time off at times that matter.

Prerequisite:

• 3-year college diploma or academic equivalent, related to the sector of activity and 3 years of relevant experience
• Very good knowledge of commercial finance products
• Knowledge of the different types of commercial collaterals
• Ease with commercial legal documents
• Excellent tracking skills
• Customer service experience
• Proficiency in the Office suite, including Word and Excel
• Knowledge of banking services and commercial products
• Demonstrate a good sense of initiative and a good level of autonomy.

Languages:

French

Required skills:

• Accountability
• Client-focused
• Communication
• Diversity & Inclusion
• Driving Results
• Emotional Intelligence
• Empathy
• Humility
• Initiative
• Learning Agility
• Resiliency
• Teamwork

Your benefits

• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Telemedicine service
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?