Account Profile Associate - 12 Month Contract

Raymond James Ltd.; Vancouver; On-site; CAD 50,000 - 60,000; Full time

Benefits offered by this job

Flexible workstyles

Health benefits

RRSP matching program

Employee stock purchase plan

Paid time off

Volunteer days

Discretionary bonuses

Tuition reimbursement

Job summary

Raymond James Ltd. in Vancouver, BC is seeking an Account Profile Associate to support branches by ensuring client profile information is accurate and accessible.

The role emphasizes accurate data handling, plus ongoing account updates and process documentation. The position requires 1 year of industry experience and post-secondary education, with strong MS Office skills and a client-focused service mindset.

Qualifications

• Concepts, practices and procedures of securities industry and/or banking compliance;
• Principles of finance and securities industry operations;
• Dataphile application, EDMS, or similar electronic document management systems, as related to document filing;
• Microsoft Office with a willingness and ability to learn new applications;
• Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
• Demonstrate email, videoconferencing, and telephone etiquette and relationship management skills;
• Communicate proficiently in French is an asset;
• Demonstrate a professional manner to establish and maintain effective working relationships at all levels of the organization;
• Exercise tact and discretion in the handling of confidential information.

Responsibilities

• Participate in the general administration of New Account openings, Account Updates to client information, recurring event setups, quality control review, and external mail duties;
• Collect and record New Account and Account Update data for Key Performance Measurement tracking;
• Update the Procedure Manual as required by changes in processing and workflow;
• Assist in Account Update initiatives;
• Collect and record New Account and Account Update data for Key Performance Measurement tracking; and
• Provide timely and effective internal as well as external client service.

Skills

Microsoft Office

Email etiquette

Relationship management

French (asset)

Education

Post-secondary education

Tools

Dataphile

EDMS

Job description

Account Profile Associate

At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together. Raymond James Ltd. is Canada's leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.

How does the role impact the organization?

This role provides support to the branches and is responsible for ensuring the clients' profile information is accurate and readily available.

What will your role be responsible for?

• Participate in the general administration of New Account openings, Account Updates to client information, recurring event setups, quality control review, and external mail duties;
• Collect and record New Account and Account Update data for Key Performance Measurement tracking;
• Update the Procedure Manual as required by changes in processing and workflow;
• Assist in Account Update initiatives;
• Collect and record New Account and Account Update data for Key Performance Measurement tracking; and
• Provide timely and effective internal as well as external client service.

What can you expect from us?

Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.

What do we expect from you?

To qualify for this opportunity you possess:

• Concepts, practices and procedures of securities industry and/or banking compliance;
• Principles of finance and securities industry operations;
• Dataphile application, EDMS, or similar electronic document management systems, as related to document filing;
• Microsoft Office with a willingness and ability to learn new applications;
• Work within deadlines in a high-volume and demanding environment while maintaining a high level of service and an imperative attention to detail;
• Demonstrate email, videoconferencing, and telephone etiquette and relationship management skills;
• Communicate proficiently in French is an asset;
• Demonstrate a professional manner to establish and maintain effective working relationships at all levels of the organization; and
• Exercise tact and discretion in the handling of confidential information.

Educational/Previous Experience Requirements

• A minimum of 1 year of industry related experience; and
• Post-secondary education.

We encourage our associates at all levels to:

• Grow professionally and inspire others to do the same
• Work with and through others to achieve desired outcomes
• Make prompt, pragmatic choices and act with the client in mind
• Take ownership and hold themselves and others accountable for delivering results that matter
• Contribute to the continuous evolution of the firm

Salary Range:

$50,000-60,000 annually, in addition to competitive performance bonuses/incentives.

Actual compensation will be determined based on skills, experience, internal equity, and other job requirements.

This posting is for an existing vacancy.

At Raymond James - we honor, value, respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic self, our organization, clients and communities thrive, it is part of our people-first culture. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.

Here at Raymond James we demonstrate our commitment to ensuring equal opportunities for all candidates. To request accommodations, candidates are instructed to contact Human Resources via email at [e-mail]. By reaching out to this email address, candidates can communicate their specific requirements and discuss the necessary accommodations they may need to participate fully in the recruitment process.

We may use automated or AI-enabled tools to support parts of our recruitment and screening process, including screening, assessing or selecting applicants where applicable. These tools help us review applications efficiently, but they do not replace human decision-making.

Job

Operations

Primary Location

CA-BC-Vancouver-Vancouver

Organization

Operations

Schedule

Full-time

Status

Permanent Full-Time