Account Manager I

TD Bank Group; Victoria; Hybrid; CAD 70,000 - 98,000; Full time

Job summary

TD Bank Group recherche un directeur de comptes à Victoria (Colombie‑Britannique) capable de maintenir un portefeuille existant de clients et d'identifier des opportunités pour maximiser la valeur des relations, tant pour les produits de crédit que non-crédit. Ce rôle assure une expérience client supérieure tout en veillant au respect des exigences de conformité et à la réduction des risques opérationnels.

Le candidat préparera les dossiers de crédit et soutiendra la croissance du portefeuille

Qualifications

• Baccalauréat ou diplôme supérieur requis.
• 3+ années d'expérience pertinente ou participation au programme Associate.

Responsibilities

• Maintenir et développer un portefeuille de clients et négocier pour maximiser la rentabilité.
• Réaliser des analyses de crédit et préparer des demandes de crédit de haute qualité.
• Respecter les exigences de conformité et minimiser les risques opérationnels.
• Identifier des opportunités de référence vers les partenaires internes et assurer le service client.
• Contribuer à l'atteinte des objectifs commerciaux et à la gestion des risques du portefeuille.

Skills

Credit analysis

Account management

Customer relationship

Sales skills

Risk awareness

Education

Bachelor's or Graduate degree

Job description

## Directeur de comptes IPostuler: Sur place: Victoria, British Columbia: Temps plein: Publié hier: Date de fin : 15 octobre 2026 (Il reste 12 jours pour postuler): R\\_1513785**Lieu de travail :**Victoria, Colombie-Britannique, Canada**Horaire :**37.5**Secteur d’activité :**Services bancaires personnels et commerciaux**Détails de la rémunération :**$69,700 - $98,400 CADLa TD a à cœur d’offrir une rémunération juste et équitable à tous les collègues. Les occasions de croissance et le perfectionnement des compétences sont des caractéristiques essentielles de l’expérience collègue à la TD. Nos politiques et pratiques en matière de rémunération ont été conçues pour permettre aux collègues de progresser dans l’échelle salariale au fil du temps, à mesure qu’ils s’améliorent dans leurs fonctions. Le salaire de base offert peut varier en fonction des compétences et de l’expérience du candidat, de ses connaissances professionnelles, de son emplacement géographique et d’autres besoins particuliers du secteur et de l’entreprise. En tant que candidat, nous vous encourageons à poser des questions sur la rémunération et à avoir une conversation franche avec votre recruteur, qui pourra vous fournir des détails plus précis sur ce poste.**Description du poste :**This role is accountable for maintaining an existing portfolio of customers and identifying opportunities to maximize the value of those relationships to the Bank for both credit and non-credit products/services. The role is accountable for delivering a superior customer experience while ensuring compliance requirements and minimizing operational risk. The Account Manager I is responsible for conducting credit analysis for own portfolio. **CUSTOMER*** Continually deliver exceptional customer service at every interaction and execute on plans to continuously improve the customer experience* Responsible to lead all aspects of account management, credit and operational risk for an assigned portfolio* Actively use sales platforms to build an understanding of our customers/target needs, industries and markets* Constantly build knowledge of the market, customers and broader economic factors* Identify and respond to changes in the business environment, establishing action plans to address customer issues and priorities* Identify customer referral opportunities to internal Bank partners that meet customer needs **SHAREHOLDER*** Executes sales strategies to retain customers* Deepen existing customer relationships by consistently following the Business Banking Relationship Methodology (BBRM)* Meet or exceed business targets* Negotiate to maximize profitability of relationships with existing customers based on the customer risk profile.* Prepare credit applications with a high quality of risk assessment, credit structure, due diligence, and credit presentation* Oversee the management of accounts to ensure they are appropriately monitored and remain within guidelines and assigned limits* Renew credits in a timely manner, meeting targets for expired credits* Understand the market and the industries within the portfolio to ensure value added service is provided to clients while mitigating risk to the Bank* Actively refer to other business partners both within Business Banking and across TDBG and respond effectively to reciprocal referrals* Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary* Ensure compliance with regulatory and operational risk requirements* Assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct **EMPLOYEE / TEAM*** Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues* Support the team by continuously enhancing knowledge / expertise in own area and participate in knowledge transfer within the team and business unit* Keep current on emerging trends/ developments and grow knowledge of the business, related tools and techniques* Participate in personal performance management and development activities, including cross training within own team* Keep others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities* Contribute to the success of the team by willingly assisting others in the completion and performance of work as appropriate.* Contribute to a fair, positive and equitable environment that supports a diverse workforce* Act as a brand champion for your business area/function and the bank, both internally and /or externally **BREADTH & DEPTH*** Professional sales role with a focus on customer relationship management and / or sales advisory support* Maintains a portfolio in line with the business sales model characterized by low to moderate cash management, deposit and credit complexity requirements* Interpret and analyze customer financial statements with credit acumen* Identifies referral opportunities across business lines and segments* Requires an understanding of products/services and key competitors* Possesses a solid understanding of the business, the competitive landscape and economic/market issues* Solves problems of low to moderate complexity by taking a new perspective on existing product and service solutions* Exercises judgement in planning and developing product and service solutions* Work performed under moderate guidance and supervision from management* Coordinates the identification, pursuit or management of accounts/opportunities with others while taking a primary role in managing the relationship* Generally, reports to the Senior Manager, Commercial Services **EXPERIENCE & EDUCATION*** Undergraduate/Graduate degree and/or* 3+ years of relevant experience and/or Associate Program