Account Manager, Cranial, Spine and Enabling Technologies - Victoria BC

CAN Medtronic Canada ULC; Victoria; On-site; CAD 83,000 - 104,000; Full time

Job summary

Medtronic Canada ULC on Vancouver Island seeks a Sales Professional to support the neurosurgery and spine program at Victoria General Hospital. The role focuses on promoting products, building relationships with surgeons and hospital staff, and pursuing opportunities to grow the neurosurgery and spine program.

The ideal candidate combines sales acumen with clinical knowledge and can operate independently in a dynamic clinical environment within a defined territory.

Qualifications

• Sales experience in medical devices or healthcare is preferred.
• Clinical support experience in a surgical or hospital environment is advantageous.
• Familiarity with product education and customer training is a plus.

Responsibilities

• Promote Medtronic products and services within the assigned territory to meet sales targets.
• Develop and maintain long-term relationships with surgeons, hospital staff, and distribution partners.
• Identify new business opportunities by assessing customer needs and delivering product solutions.

Skills

Sales

Clinical support

Medical devices

Education

Bachelor’s Degree

Associate’s Degree

High School Diploma

Job description

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first - developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

The CST role is to be located on Vancouver Island and is focused on supporting the neurosurgery and spine program at Victoria General Hospital. This position requires a clinically strong individual who can provide reliable, responsive support to a high-volume surgical program. The role demands a high level of accessibility and flexibility, as the Account Manager must be prepared to assist with scheduled procedures as well as unexpected trauma cases that arise within the program. Beyond clinical case support, the CST is responsible for managing the territory with an ownership mindset. This includes building strong relationships with surgeons and hospital staff, ensuring consistent clinical excellence in the operating room, and identifying opportunities to support the continued growth and development of the neurosurgery and spine program on Vancouver Island. The ideal candidate combines strong clinical capability with business acumen and the ability to operate independently in a dynamic surgical environment.

• Promote and sell Medtronic products and services within an assigned geographic territory and/or customer accounts to meet or exceed sales targets.
• Develop, build, and maintain strong long-term relationships with key stakeholders, including healthcare professionals, hospital staff, and distribution partners.
• Identify and pursue new business opportunities by assessing customer needs and delivering product solutions that maximize the clinical and economic value of Medtronic technologies.
• Provide clinical and product education to healthcare professionals to support safe and effective use of Medtronic products and services.
• Conduct market research and maintain awareness of customer needs, market dynamics, and competitive activity.
• Implement territory and market development strategies, adjusting plans as needed to achieve business objectives.
• Communicate customer feedback, product insights, and market intelligence to internal stakeholders including Marketing, Operations, and Research & Development.

Salary range: $83254 - $104067

PLEASE NOTE: We use artificial intelligence (AI) to review resumes of candidates and assess their fit based on the criteria outlined in the job posting. We do not use AI to make any final hiring or interview decisions. This posting reflects a current, genuine vacancy that we are actively recruiting to fill.

PHYSICAL JOB REQUIREMENTS

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For Office Roles:

While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers.

Medtronic Canada strives through our vision to build a culture of inclusiveness through our commitment to employment equity and diversity. Discrimination is prohibited on any grounds protected under Canadian Human Rights legislation. Employment applications are encouraged from all members of our community. Upon request, candidates with disabilities will be accommodated during the recruitment process.

Sales Professional Career Stream:

The majority of time is spent developing and maintaining customer relationships, identifying and cultivating new opportunities, executing sales strategies, and closing business.

Differentiating Factors

• Autonomy An established and productive sales professional managing multiple small to mid-size accounts. Responsible for selling products and/or services to existing customers while identifying and developing new opportunities. Operates with general supervision while independently managing territory priorities and customer relationships.
• Organizational Impact Responsible for achieving individual sales targets within the assigned product portfolio and territory by expanding existing accounts and developing new business. Contributes directly to departmental sales results and may help establish account-level objectives. Typically manages moderately complex accounts or a small to mid-size territory. Demonstrates understanding of the market landscape, pricing structures, and commercial strategy, and may collaborate with Sales, Marketing, and Finance to structure more complex agreements.
• Innovation and Complexity Identifies opportunities to improve sales processes and recommends adjustments to enhance effectiveness. Adapts account strategies to overcome challenges and achieve sales goals. Exercises sound judgment within established procedures and practices to determine appropriate actions.
• Communication and Influence Engages with internal and external stakeholders to exchange information that may require explanation or interpretation. Communicates with customers and partners through presentations, discussions, and negotiations to build relationships and close sales.
• Leadership and Talent Management Receives general direction on routine work and more detailed guidance on new initiatives or projects. May provide informal mentorship, guidance, or support to junior sales professionals or support staff.

Required Knowledge and Experience

Relevant experience may include sales, clinical support, or related roles within the Medical Devices industry, Medtech, Healthcare, or Life Sciences.

• High School Diploma (or equivalent) with 6+ years of relevant experience
• OR Associate’s Degree with 4+ years of relevant experience
• OR Bachelor’s Degree with 2+ years of relevant experience

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and