Account Manager - Commercial Insurance

Westland Insurance Group; Calgary; Hybrid; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Total rewards program

Flexible hybrid schedule

Professional development opportunities

Job summary

Westland Insurance Group Calgary is seeking a Commercial Account Manager to own and support client relationships, understand business needs, and provide insurance solutions.

You’ll identify exposure to loss, cultivate client relationships from sales to service, and renew policies while leveraging software to manage leads. A minimum of 3 years in commercial insurance with Broker Level 2 license is preferred, with CAIB/CRM/CIP in progress.

Qualifications

• Strong verbal communications, ability to explain complex information simply.
• Ability to build authentic client relationships and manage multiple priorities.
• Confidentiality and discretion in handling client information.

Responsibilities

• Identify exposure to loss and recommend appropriate coverage.
• Cultivate client relationships from sales to service and ensure exceptional client experience.
• Manage policy renewals, changes, and cancellations.
• Leverage software and applications to manage and convert leads.
• Collaborate with industry partners to deliver optimal insurance solutions.

Skills

Verbal communication

Relationship building

Time management

Confidentiality

Client service

Education

Broker Level 2 License

Job description

We're searching for a Commercial Account Manager. Are you searching for new possibilities?

Westland Insurance Group Ltd has an exciting opportunity for a Commercial Account Manager in Calgary. Do you love to talk about insurance and provide exceptional client service? If so, you will love working for Westland! We are looking for a career-minded individual who is focused on expanding their management experience in a rapidly growing organization.

Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work‑related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.

Discover what's possible, with Westland

The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.

As a Commercial Account Manager, you're a trusted advisor, who owns and supports client relationships and understands their business needs in order to provide effective insurance solutions.

Interested in learning more?

Why you'll love Westland:

• An open, flexible and welcoming workplace
• Plenty of opportunities to grow and learn
• Autonomy to drive your own success
• Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
• A total rewards program that takes care of your financial, physical, and mental health
• Flexible paid Values Days to celebrate days important to you
• Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

Why we’ll love You:

• Sincere and personable, your strong verbal communications skills help you explain complex information in a simple manner
• Building authentic relationships comes naturally to you
• You're a master time manager, who can multi-task with the best of them, plus you demonstrate confidentiality and discretion
• Ready to pivot - you adapt when priorities change throughout the day based on client needs
• Bonus! 3 years of Commercial insurance experience with Broker Level 2 License, working towards a CAIB, CRM or CIP designation

Once here, you'll:

• Be a contributing member of our inclusive culture, alongside a vibrant national team of people with a wide variety of backgrounds.
• Identify exposure to loss and recommend appropriate coverage
• Cultivate client relationships by providing consistently exceptional client experience from sales to service
• Have an inexhaustible curiosity to stay at the forefront of the insurance industry
• Leverage software and applications to manage and convert leads
• Work closely with our industry partners to deliver the best insurance solutions for our clients
• Manage policy renewals, policy changes and cancellations
• Always uphold a client-first focus through the claims process

#LI-AA1 #LI-Hybrid