Account Manager, Business

Desjardins; Longueuil; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

4 weeks vacation

Pension plan

Group insurance

Telework equipment

Wellness reimbursement

Eligibility-based benefits

Job summary

Desjardins is seeking a Business Account Manager to serve and develop relationships with members and clients across multiple channels. You will help sell business products and services and drive sales objectives while ensuring customer satisfaction.

Requirements include a Bachelor's degree and at least one year of relevant experience, plus fluency in French. The role emphasizes proactive account development and strong client understanding.

Qualifications

• Bachelor's degree required; other combinations of qualifications and experience may be considered.
• Minimum of one year of relevant experience.
• Knowledge of French is required.

Responsibilities

• Help set sales objectives and develop action plans based on the business plan.
• Solicit and maintain personal business relationships with clients to promote products and services.
• Identify and analyze member/client needs; develop customized solutions and integrated service offers.
• Monitor the industry to identify business development opportunities.
• Engage in public relations activities and maintain a presence in the business community.

Skills

Sales objectives

Client relationships

Needs analysis

Communication

Interpersonal savvy

Nimble learning

Education

Bachelor's degree in a related field

Job description

Required

As a business account manager, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You help sell business products and services through multiple distribution channels based on member/client needs and current strategies and practices. You develop and maintain business relationships with individuals, businesses, associations and groups to ensure they are getting the most of their products and services and are fully satisfied with them. You drive results by actively helping your unit achieve its sales and business development objectives. You are responsible for accounts with moderate development potential for your sector. You work with clients with specific needs. The ability to communicate effectively and thoroughly understand clients’ expressed needs is therefore essential. You advise and assist members and clients. You represent Desjardins and enter the organization into agreements with clients. You also have opportunities to establish and negotiate product and service terms in accordance with current standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Help set sales objectives and develop action plans based on the business plan. Create the right conditions to meet targets
• Solicit and develop and maintain personal business relationships with clients to promote your line of products and services
• Identify and analyze member/client needs; develop custom solutions; prepare integrated service offers that balance member/client satisfaction, profitability and risk; and negotiate terms
• Monitor the industry to identify business development opportunities
• Take an active role in public relations activities and maintain a presence in the business community.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Action oriented, Communicates effectively, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-10-2