Account Manager Brand Experience

Kitworks; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

Kitworks in Toronto is seeking an experienced Account Manager to lead bold brand activations from concept through delivery. You will be the face of Kitworks for clients, managing multiple projects and nurturing relationships that drive new business.

You’ll bring 5+ years in brand marketing or agency account management, a strategic yet creative mindset, and exceptional coordination skills to keep complex campaigns on track and on brand.

Qualifications

• 5+ years in brand marketing, agency account management, experiential, or PR.
• Strong POV on what makes brand experiences successful and shareable.
• Strategic with a creative edge and ability to execute big ideas.
• Excellent organization and clear communication across teams and clients.

Responsibilities

• Lead client projects from concept to delivery, including production and logistics.
• Be the day-to-day contact for clients and agency partners.
• Collaborate with creative and production teams to realize bold ideas.
• Manage timelines, budgets, and quality control.
• Stay current with brand, culture, and marketing trends.
• Grow and nurture existing accounts with proactive strategy.

Skills

Brand marketing

Agency account management

Experiential

PR

Strategic thinking

Communication

Organization

Job description

We create custom kits, branded merch, and packaging that spark joy, make noise, and get brands noticed. From influencer drops to corporate experiences, our work blends bold creativity with flawless execution and we’re growing fast.

The Role

We’re looking for an account manager to help us bring bold brand activations to life, from the first idea to the final drop. You’ll be the face of Kitworks for clients, managing projects from concept through delivery, while also spotting opportunities for growth and building relationships that lead to new business.

You’ll need a sharp eye for trends, a deep understanding of what brands and agencies care about, and the kind of organizational skills that make big ideas actually happen.

What You’ll Do

• Lead client projects from start to finish: concepting, creative direction, sourcing, production, assembly, and delivery
• Serve as the day-to-day contact for clients and agency partners, ensuring smooth communication and strong relationships
• Collaborate with our creative and production teams to bring bold ideas to life
• Manage project timelines, budgets, logistics, and quality control
• Stay plugged into brand, culture, and marketing trends to keep our ideas fresh and relevant
• Help grow and nurture existing client accounts through thoughtful strategy and proactive ideas

What You Bring

• 5+ years of experience in brand marketing, agency account management, experiential, PR, or similar
• A strong POV on what makes brand experiences successful (and shareable)
• A strategic mind with a creative edge. You can dream up big ideas and figure out how to pull them off
• Next-level organization and communication skills. You are calm, clear, and always on top of it
• Experience managing multiple projects and timelines at once
• Social and culture-savvy, with a pulse on what’s trending and what’s next
• A collaborative spirit and a passion for building something great
• A desire to join a start up and help build it from the ground up

What We Offer

• A centrally located studio warehouse in Toronto
• Opportunity to work with a wide roster of clients from everything from sport, sunscreen to sparkling water
• A dynamic, innovative, and supportive work environment
• The chance to be part of a growing, creative startup shaping what branded experiences look like

Location: This is a full-time, in-person role

Start Date: As soon as we find the right fit.