Account Manager, Agricultural Market

Desjardins; Brossard; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary and annual bonus

4 weeks of flexible vacation starting

Defined benefit pension plan

Group insurance including telemedicine

Health and telework support

Eligibility-based benefits

Job summary

Desjardins in Canada seeks a seasoned relationship manager for a portfolio of small agricultural clients. The role focuses on developing and selling banking products and services to grow the center's business.

You will serve as the main intermediary between the center and members, analyze needs, craft integrated service offerings, and negotiate terms that balance sales objectives with prudent risk management and profitability.

Qualifications

• Bachelor's degree required; six years of relevant experience preferred.
• Knowledge of French is required.
• Knowledge of financial products and services for businesses and Desjardins distribution networks.

Responsibilities

• Prospect, solicit, develop and maintain relationships with small agricultural clients to grow Desjardins' center business.
• Act as account manager between the center and members/clients; ensure proper usage and satisfaction with products and services.
• Identify client needs, develop personalized solutions and negotiate terms.
• Recommend strategies to increase business volume, manage risk, and improve portfolio profitability.
• Identify opportunities for business development to enhance competitiveness of products/services.
• Conduct promotional activities and participate in public relations within the business community.
• Attend to client needs and refer to appropriate contacts as needed.
• Adhere to policies, standards and laws governing financial products and risk management.

Skills

Relationship building

Account management

Financial analysis

Market analysis

French language

Education

Bachelor's degree

Job description

Required

The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with a clientele composed primarily of small organizations operating in the agricultural sector, with a view to promoting and selling products and services in order to grow the center's business. He or she uses his/her technical business knowledge and solid grasp of applicable procedures, standards and guidelines to represent, negotiate and engage companies as part of agreements with moderate impact on the business center. He or she also ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be required to:

• Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins.
• Act as an account manager by serving as a key intermediary between the business center and members and clients. Ensure proper usage and updating of, as well as satisfaction with the products and services offered. Analyze sources of dissatisfaction and recommend potential solutions.
• Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering. Negotiate applicable conditions with members and clients.
• Recommend strategies and solutions for achieving objectives by the business center such that increased business volume, sound risk management, portfolio profitability and stronger business relationships.
• Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered.
• Execute various promotional activities as part of the center's business operations. Participate in targeted public relations activities and participate actively in the business community.
• Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs.
• Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services. Provide sound and prudent risk management for all portfolios under their responsibility.

Required

The incumbent is responsible for prospecting, soliciting, developing and maintaining business relationships with a clientele composed primarily of small organizations operating in the agricultural sector, with a view to promoting and selling products and services in order to grow the center's business. He or she uses his/her technical business knowledge and solid grasp of applicable procedures, standards and guidelines to represent, negotiate and engage companies as part of agreements with moderate impact on the business center. He or she also ensures consistency and balance between sales objectives, sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be required to:

• Initiate, develop and maintain personalized business relationships with current and potential clients in order to promote and sell the products and services offered by Desjardins.
• Act as an account manager by serving as a key intermediary between the business center and members and clients. Ensure proper usage and updating of, as well as satisfaction with the products and services offered. Analyze sources of dissatisfaction and recommend potential solutions.
• Identify and analyze member and client needs, develop personalized solutions and prepare an integrated service offering. Negotiate applicable conditions with members and clients.
• Recommend strategies and solutions for achieving objectives by the business center such that increased business volume, sound risk management, portfolio profitability and stronger business relationships.
• Use intelligence to identify opportunities for business development that will increase the competitiveness of the products and services offered.
• Execute various promotional activities as part of the center's business operations. Participate in targeted public relations activities and participate actively in the business community.
• Be attentive to client and member needs to ensure their full satisfaction, seize business opportunities and, as needed, refer them to the right person to meet their needs.
• Adhere to all policies, practices and standards in effect, as well as the various laws governing the distribution of financial products and services. Provide sound and prudent risk management for all portfolios under their responsibility.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What You Bring To The Table

• Bachelor's degree in a related field
• A minimum of six years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Knowledge of the latest financial, economic, policy and legislative developments
• Ability to perform analyses of the market and the business center external environment
• Ability to perform financial analysis
• Knowledge of the characteristics and credit risk inherent to the major agricultural and agriculture-related markets
• Knowledge of loan and guarantee contracts
• Knowledge of products and services for businesses and those offered by caisses, components and Desjardins distribution networks and those of the competition
• Knowledge of financing and credit management practices related to businesses
• Knowledge of policies, legislation and standards governing the products and services offered by the business center
• Knowledge of business credit authorization, monitoring, collection and recovery practices
• Knowledge of the Desjardins business processes

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)