Account Manager

Grainger Canada; Vaughan; On-site; CAD 59,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off + holidays

Life insurance

Employee discounts

Job summary

Grainger Canada is seeking an Account Manager to drive positive sales growth for a designated geography, handling about 40–45 accounts with roughly $2M in annual revenue. You will use Salesforce for daily activities and report to the District Sales Manager.

The territory includes Gatineau, Northern Quebec, and Ottawa. Role requires 2+ years of outside sales or equivalent, travel at least monthly, and a background in sales forecasting and customer planning.

Qualifications

• 2+ years direct outside sales experience or equivalent inside sales/marketing experience.
• Travel to each customer within aligned market at least once per month.
• Bachelor's degree preferred; high school diploma required.

Responsibilities

• Understand customer goals and respond to evolving needs.
• Demonstrate market data knowledge and access to resources.
• Oversee inventory management support to grow customer understanding and sales.
• Explain Grainger's value proposition and provide profitable solutions.
• Develop account penetration plans including regular business reviews.

Skills

Outside sales

Account planning

Sales forecasting

Customer relationship mgmt

Education

High School Diploma/GED

Bachelor's degree preferred

Tools

Salesforce

Job description

About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.Work Location Type: Remote
About Grainger
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million customers worldwide with maintenance, repair and operating (MRO) products and value-added solutions delivered through innovative technology and deep customer expertise. Known for its commitment to service and purpose-driven culture, the Company reported 2025 revenue of $17.9 billion. For more information, visitwww.grainger.com.Compensation
The base salary for this role ranges between $58,880 - $80,960, with eligibility for an incentive target of $27,000.00 % which is contingent upon achieving both individual and company performance objectives.The pay range above is not a guarantee of compensation but reflects the potential total compensation for this role at the time of this posting based on the assigned job grade. Actual compensation will vary depending on factors such as geographic work location, relevant experience and individual skills. The stated range is a reasonable estimate and may change over time; final compensation may fall above or below the range provided. Grainger reserves the right to amend, modify, or discontinue its compensation and benefits programs at any time, in accordance with applicable law.This job posting is for an existing vacancy.Position Details
Account Managers will produce positive sales growth for a specific geography or vertical market with an average of 40-45 current accounts and average of $2M dollars annually. Use Grainger's Customer Relationship Management (CRM) system, Salesforce, to perform all the aspects of business daily. You will report to the District Sales Manager.The territory for this position is Gatineau, Northern Quebec, Ottawa.You Will

• Understand customer goals and remain alert and responsive to changing customer needs
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer's business
• Oversee support of managed inventory tasks to guide greater understanding of the customers, increase contacts within the customer group and increase sales results.
• Understand Grainger's Value Proposition by providing solutions to grow profitable sales
• Develop account penetration strategies to include regular business reviews for essential customers to maximize sales

You Have

• High School Diploma/GED required
• Bachelor's Degree preferred
• 2+ years direct outside sales experience (or equivalent inside sales or marketing experience) required
• Sales forecasting opportunity management and customer planning
• Travel required to each customer within aligned market at least once per month, or more frequently where needed
• Process discipline, ability to align planning goals with a pipeline development process to grow market revenue
• Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions

This role may require you to attend customers’ sites and adhere to safety requirements in accordance with applicable health and safety legislation, as it relates to wearing personal protective equipment (PPE) on certain customer sites. This may include: a hard hat; steel-toed safety boots, clean shaven or trimmed moustache/beard in order to wear a close-fitted N95 mask or other required PPE. Details of these requirements will be provided during the recruitment process.Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.Grainger, Inc., est le plus important distributeur de produits et services de maintenance, réparation et entretien en Amérique du Nord. Grâce à notre vaste assortiment en matière d'expertise approfondie, de solutions technologiques novatrices et de notre service à la clientèle inégalé, nous assurons le bon fonctionnement des opérations de nos clients et la sécurité de leurs employés.Nous recherchons des personnes passionnées qui peuvent faire progresser notre société. Nous avons un lieu de travail accueillant où vous pouvez construire une carrière pour vous-même tout en réalisant notre objectif de faire travailler le monde. Nous adoptons de nouvelles façons de penser et reconnaissons que chacun est un individu. Trouvez votre voie chez Grainger.Les gérants de compte produiront une croissance positive des ventes pour une zone géographique ou un marché vertical spécifique avec une moyenne de 40 à 45 comptes courants et une moyenne de 2 millions de dollars par an. Utilisez le système de gestion de la relation client (GRC) de Grainger, Salesforce, afin de réaliser tous les aspects de l’activité commerciale quotidienne. Vous vous rapporterez au/à la directeur(trice) des ventes du district.Tâches Et Responsabilités Principales

• Comprendre les objectifs des clients et rester attentif et réactif à l’évolution de leurs besoins
• Démontrer une connaissance des données relatives au marché et un accès aux ressources afin de répondre rapidement aux nouveaux développements dans les affaires des clients
• Superviser le soutien des tâches liées à l’inventaire géré pour favoriser une meilleure compréhension des clients, accroître les contacts au sein du groupe de clients et augmenter les résultats des ventes.
• Comprendre la proposition de valeur de Grainger en fournissant des solutions permettant d’accroître le volume de ventes rentables
• Élaborer des stratégies de pénétration des comptes comprenant notamment l’examen régulier des activités commerciales des principaux clients afin de maximiser les ventes

Formation Et Expérience Préférées

• Plus de 2 ans d’expérience dans le domaine de la vente directe à l’externe (ou une expérience équivalente en vente interne ou en marketing)
• Prévision des ventes, gestion des possibilités et planification de la clientèle
• Les déplacements sont requis auprès de chaque client du marché au moins une fois par mois, ou plus fréquemment le cas échéant
• Discipline en matière de processus, capacité à aligner les objectifs de planification avec un processus de développement du bassin pour accroître les revenus du marché
• Capacité à utiliser les processus de vente afin de découvrir les objections et les préoccupations des clients et de déterminer la solution appropriée.
• Diplôme d’études secondaires ou formation générale (formation postsecondaire privilégiée)

Le poste peut vous amener à vous rendre sur les sites de nos clients et exige que vous respectiez les exigences de sécurité conformément à la législation applicable en matière de santé et de sécurité, en ce qui concerne le port d'équipements de protection individuelle (EPI) sur certains sites de clients. Cela peut inclure : un casque de protection, des bottes de sécurité à embout d'acier, une moustache/barbe rasée ou taillée afin de pouvoir porter un masque N95 ajusté ou tout autre EPI requis. Les détails de ces exigences seront fournis au cours de la procédure de recrutement.Certains clients peuvent avoir des politiques de dépistage d'alcool et de drogues pour les entrepreneurs et les fournisseurs sur site. Il se peut que l'on vous demande de vous soumettre à ces procédures de dépistage du client, comme condition pour être autorisé à travailler sur ces sites.Rewards And Benefits
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision and prescription drug coverage
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
• Educational & Professional Membership Fee Assistance program
• Employee discounts, team member perks and more!

DEI Statement
We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.