Account Manager

Transoft Solutions, Inc.; Vancouver; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work environment

Healthcare benefits

Retirement savings

Rewards & recognition

Job summary

Transoft Solutions, a global leader in aviation, civil infrastructure, transportation, and operations software, seeks an Account Manager for its Aviation unit in Vancouver. This hybrid role focuses on developing client relationships, meeting sales targets, and delivering effective product demonstrations.

The ideal candidate has 1–3 years in engineering software sales, a Bachelor’s degree, and strong relationship-building, negotiation, and closing skills.

Qualifications

• Bachelor's degree in Business, Sales, Engineering or equivalent experience.
• 1–3 years in sales or sales support in the Engineering software sector.
• Strong relationship-building, prospecting, negotiation, and closing skills.
• Excellent organizational and time-management abilities.
• Experience with CRM systems, preferably MS Dynamics.
• Strong Microsoft Office skills.
• Familiarity with Engineering, Design, or CAD environments is an asset.
• Technical aptitude and understanding of design or engineering software are an asset.
• Multilingualism is an asset.
• Sales or technical certifications are an asset.

Responsibilities

• Achieve assigned sales and performance targets within the territory and provide accurate forecasts to management.
• Conduct structured daily sales activities, including prospecting, appointment setting, and proactive outreach.
• Generate new leads through after-sales follow-ups, cold calling, research, networking, and email outreach; follow up on all inbound enquiries.
• Manage the full sales cycle, including needs analysis, product demonstrations, negotiation, and closing.
• Maintain accurate prospect and customer records in the CRM; ensure timely renewals for Maintenance and Subscription contracts.
• Build long-term relationships with existing clients through regular communication and account development activities.
• Represent Transoft at trade shows, partner events, conferences, and regional meetings.
• Identify and drive upsell and cross-sell opportunities within your assigned territory.
• Collaborate cross-functionally with Sales, Finance, Operations, Marketing, and other internal teams to support client needs.

Skills

Relationship-building

Prospecting

Negotiation

Closing

Time-management

Education

Bachelor's degree in Business/Sales/Engineering or equivalent experience

Tools

CRM systems (MS Dynamics)

MS Office

Job description

Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialized software for aviation, civil infrastructure, transportation and operational professionals. In its 35th year and with over 50,000 users in 150 countries worldwide, the company’s success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver.

We currently have an opening for an Account Manager for our Aviation unit at our office in Vancouver.

About the Opportunity:

The Account Manager is responsible for developing, nurturing, and maintaining strong client relationships across a diverse public and private sector portfolio. Reporting to the Manager of Regional Sales, you will serve as the primary point of contact for customers within your assigned territory. This role focuses on achieving sales targets, generating new business, expanding existing accounts, and delivering professional product demonstrations. Success in this role requires strong commercial instincts, proactive outreach, and an ability to understand client needs while positioning Transoft Solutions’ products effectively.

NOTE: This is a hybrid role where you will be expected to work a minimum of 2 days per week in our Vancouver, Canada office.

Key Responsibilities:

• Achieve assigned sales and performance targets within the territory and provide accurate forecasts to management.
• Conduct structured daily sales activities, including prospecting, appointment setting, and proactive outreach.
• Generate new leads through after-sales follow-ups, cold calling, research, networking, and email outreach; follow up on all inbound enquiries.
• Manage the full sales cycle, including needs analysis, product demonstrations, negotiation, and closing.
• Maintain accurate prospect and customer records in the CRM; ensure timely renewals for Maintenance and Subscription contracts.
• Build long-term relationships with existing clients through regular communication and account development activities.
• Represent Transoft at trade shows, partner events, conferences, and regional meetings.
• Identify and drive upsell and cross-sell opportunities within your assigned territory.
• Collaborate cross-functionally with Sales, Finance, Operations, Marketing, and other internal teams to support client needs.

About You:

• Bachelor’s degree in Business, Sales, Engineering or equivalent experience
• 1–3 years of experience in sales or sales support in the Engineering software sector
• Strong relationship-building, prospecting, negotiation, and closing skills
• Excellent organizational and time-management abilities
• Experience with CRM systems, preferably with MS Dynamics
• Strong Microsoft Office skills
• Familiarity with Engineering, Design, or CAD environments is an asset
• Technical aptitude and understanding of design or engineering software are an asset
• Multilingualism is an asset
• Sales or technical certifications are an asset

About Us:

• We offer a flexible working environment that embraces both in-person and remote work.
• We offer a number of employee programs and benefits focused on healthcare, retirement savings, rewards and recognition.
• We are committed to providing professional growth and development opportunities.
• We give back to our communities through global initiatives and donations.
• We work hard, but we like to have fun too!

At Transoft Solutions, we embrace diversity, as we strongly believe that our diverse backgrounds, coupled with our cultural and experiential differences make us stronger and better positioned to support our global customers. We are a collaborative group of individuals who value respect, professionalism, creativity, drive and compassion, and we pride ourselves in being a socially responsible company that does its part in making the global community a better place for everyone.

Candidates must be eligible to work in the country they have applied to work in. We wish to thank all applicants for their interest, however, only candidates under consideration will be contacted.