ACCOUNT MANAGER

TANK WorldWide, Inc.; Toronto; Hybrid; CAD 45,000 - 95,000; Full time

Benefits offered by this job

Competitive compensation package

Extensive Group Insurance Program on 1

Vacation according to experience

Paid Christmas shutdown

Extended long weekends on statutory (H

Work-life balance measures

Job summary

Tank WW, in collaboration with Grey Health, is seeking an Account Manager to drive end-to-end marketing projects, bridging clients and internal teams. You’ll manage budgets, timelines, and client interactions while contributing to strategic and creative discussions.

You will participate in client meetings, support the Senior Account team, maintain relationships, and ensure programs run on time and within budget. Excellence in communication and organization is essential.

Qualifications

• 3 years of experience in a healthcare agency.
• Strong written and oral communication and persuasion skills.
• Time management and priority setting ability and capacity to work under pressure in a fast-paced evolving and growing environment.
• Excellent project management and organization skills.
• Problem-solving abilities.
• Strong client service orientation and excellent interpersonal skills.
• Desire to learn a deeper level of the business.
• Self-motivated and positive attitude.
• Attention to detail and accuracy.
• Knowledge of MS Office suite.

Responsibilities

• Participate in client meetings and take an active role in client communications and interactions, as they relate to project
• Assist the Senior Account team in the execution of marketing/tactical/communication plans for clients
• Support strategic recommendations and creative meetings
• Maintain close relationships with clients on all matters of a tactical nature in respect to projects
• Understand the relevant internal and client processes for assigned accounts and is compliant with them
• Develop initial estimates and manages project budgets, costs, invoicing, etc.
• Ensure programs are executed as approved within timelines and established budgets
• Manage the status of projects and keep the account director(s) well informed of any potential concerns impacting client relationships
• Rally required internal/external resources to address specific issues and opportunities, assign tasks, and ensure matters are brought to satisfactory resolution
• Manage multiple projects to ensure smooth and accurate execution within established timeframes and budget parameters, operating independently and taking charge on routine issues
• Initiate projects, interact with suppliers, actively listen to client input and accurately communicate client intent on projects to others working on/with project team
• Assist in creating and building an agency culture that reinforces high levels of client service, operational excellence, commitment, respect and team spirit
• Work collaboratively to ensure that the work produced is consistently of the highest quality

Skills

Communication skills

Time management

Project management

Healthcare agency experience

MS Office

Tools

MS Office

Job description

Grey Health is the culmination of the rich legacies of two powerhouse brands —Grey and TANK. With borderless employees spread across 20 studios in 18 countries, we all work collaboratively with one mission in mind: to deliver famously effective ideas that drive business results for top tier clients in the health and wellness market. In 2023, Grey was named a Top 100 Most Loved Workplace and our agency network and The Grey Group, ranked in the top ten award winners at the Cannes Lions International Festival of Creativity.

While TANK and Grey maintain their unique identities and market presence, they now benefit from shared resources and strategic direction that help us unlock new opportunities across the globe.

POSITION OVERVIEW

As an Account Manager and a key contributor to our client success, you will manage the end-to-end execution of marketing projects, serving as a vital link between clients and internal teams. This role demands excellent communication, organizational, and financial skills to independently oversee budgets, timelines, and client interactions, while also providing valuable input to strategic and creative discussions.

KEY RESPONSIBILITIES

• Participate in client meetings and take an active role in client communications and interactions, as they relate to project
• Assist the Senior Account team in the execution of marketing/tactical/communication plans for clients
• Support strategic recommendations and creative meetings
• Maintain close relationships with clients on all matters of a tactical nature in respect to projects
• Understand the relevant internal and client processes for assigned accounts and is compliant with them
• Develop initial estimates and manages project budgets, costs, invoicing, etc.
• Ensure programs are executed as approved within timelines and established budgets
• Manage the status of projects and keep the account director(s) well informed of any potential concerns impacting client relationships
• Rally required internal/external resources to address specific issues and opportunities, assign tasks, and ensure matters are brought to satisfactory resolution
• Manage multiple projects to ensure smooth and accurate execution within established timeframes and budget parameters, operating independently and taking charge on routine issues
• Initiate projects, interact with suppliers, actively listen to client input and accurately communicate client intent on projects to others working on/with project team
• Assist in creating and building an agency culture that reinforces high levels of client service, operational excellence, commitment, respect and team spirit
• Work collaboratively to ensure that the work produced is consistently of the highest quality

WHAT YOU WILL NEED

• 3 years of experience in a Healthcare agency
• Strong written/oral communication and persuasion skills
• Time management and priority setting ability and capacity to work under pressure in a fast-paced evolving and growing environment
• Excellent project management and organization skills
• Problem-solving abilities
• Strong client service orientation and excellent interpersonal skills
• Desire to learn a deeper level of the business
• Self-motivated and positive attitude
• Attention to detail and accuracy
• Knowledge of MS Office suite

WHAT WE HAVE TO OFFER:

Challenging Work -As leaders in the health advertising industry, we thrive on solving complex problems and innovation. Each employee is encouraged to bring their best ideas forward to solve problems.

Dedicated Team -It’s in our DNA to work hard and play hard: celebrate our wins, laugh and have fun. We are stronger, together, when we are open and real. At Tank WW, everyone is valued and plays an important role in our shared success. We care for our people and our clients.

Global Community -Support from the WPP People community and bring your contribution to a greater good while collaborating on WPP strategic projects or initiatives.

Perks and Benefits

Perks and Benefits-The wellness of our employees is at the core of our business, therefore we offer competitive benefits:

• Competitive compensation package
• Extensive Group Insurance Program on Day 1
• Vacation according to experience
• Paid Christmas shutdown
• Extended long weekends on statutory holidays (extra days off annually)
• Work-life balance measures

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Salary Range

$45,000 - $95,000 CAD

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We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. TANK WWis an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.