Account Manager

IES Ltd.; Toronto; On-site; CAD 70,000 - 100,000; Full time

Job summary

IES Ltd. is seeking a dynamic Account Manager to drive sales and revenue growth by managing relationships with existing clients across Canada and the US, promoting the IES Virtual Environment (IESVE) suite to architects, engineers and building owners.

You will renew, upsell and cross-sell opportunities, onboard users with our Customer Success and Building Performance Engineering teams, and deliver product demonstrations while staying ahead of industry trends.

Qualifications

• Proven track record in B2B sales or account management.
• Strong communication and interpersonal skills.
• Knowledge of sustainable design principles, HVAC/building performance.

Responsibilities

• Identify renewal, upsell and cross-sell opportunities across existing Canada/US client accounts.
• Manage a book of existing clients and serve as main contact for IES.
• Build and maintain relationships with key decision-makers and influencers.
• Onboard and train current and new software users with Customer Success and Building Performance Engineering teams.
• Develop and execute sales strategies to meet revenue targets.
• Provide product demonstrations and presentations to clients and prospective users.

Skills

B2B sales

Communication

Project management

Building performance

Travel flexibility

CRM software

Tools

CRM software

Job description

At IES, we value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe who are passionate about what we do.

For 30+ years, we have built a solid reputation as the leading global innovator in integrated performance-based analysis and are now home to the most advanced building-physics analytics team in the world. Our software solutions and expert consultancy services empower designers, engineers, building owners and operators to deliver more efficient, comfortable and sustainable buildings through design, retrofit and operation. Our Research & Innovation team ensures our technology remains best-in-class and at the forefront of innovation.

The Role

We are currently seeking a dynamic Account Manager to join our team at IES. The Account Manager will play a crucial role in driving sales and revenue growth by building and maintaining relationships with existing clients. As part of the IES team, the Account Manager will promote the IES Virtual Environment (IESVE) suite to existing customers, focusing on architects, engineers, and building owners.

What You’ll Do

• Identify and cultivate renewal, upsell and cross sell opportunities across an existing set of AEC client accounts located across Canada and the US
• Manage a book of existing clients and serving as their main point of contact for IES
• Build and maintain relationships with key decision-makers and influencers
• Work with Customer Success and our Building Performance Engineering team to onboard and train current and new software users.
• Develop and execute sales strategies to meet or exceed revenue targets.
• Collaborate with marketing and technical teams to promote the IESVE suite.
• Provide product demonstrations and presentations to clients and prospective users.
• Stay current on industry trends, regulations, and competitive offerings.
• Provide timely and accurate revenue forecasts to management and keep CRM records up to date

Skills & Experience

• Proven track record of success in B2B sales or account management, preferably in the building industry or software sales.
• Strong communication and interpersonal skills.
• Strong project management skills and attention to detail
• Knowledge of sustainable design principles, HVAC design and/or building performance analysis
• Ability to travel as needed to meet with clients and attend industry events.

Nice to Have

• Familiarity with energy modeling software such as IESVE.
• Membership in or working towards relevant accreditations (e.g., CIBSE, ASHRAE, etc.).
• Familiarity with voluntary environmental rating schemes such as LEED, BREEAM, NABERS, etc.
• Familiarity with Construction Codes (NECB, ASHRAE, etc)
• Awareness of digital technologies within the construction sector.

Why Join Us

• Be part of a mission driven climate tech company tackling climate change through innovation
• Work alongside a knowledgeable, collaborative, and globally diverse team
• Opportunity to make a tangible impact on sustainable building performance
• Flexible working environment with strong team support

Our Commitment to Inclusion

IES is committed to an inclusive workplace and welcomes applications from all backgrounds, even if you don’t meet every requirement listed. We can provide reasonable adjustments throughout the recruitment process, for example, sharing interview questions in advance, allowing breaks between stages, or offering extra time where needed.

If you require support at any point, please contact the IES HR team at [e-mail] or [phone].

Candidate information is handled in line with GDPR; please see our Recruitment Privacy Statement.