Account Manager

Waste Connections of Canada, Inc.; Ottawa; On-site; CAD 54,000 - 66,000; Full time

Benefits offered by this job

Comprehensive benefits package

Annual Chairman’s Club recognition

Job summary

Qualifications

• Bachelor’s degree in business administration or equivalent.
• Minimum of four years sales experience with proven results.
• Completion of Strategic Selling and Sales Negotiation courses is preferred.
• Excellent written, verbal and listening skills.
• Knowledge of Microsoft Office (Word, Excel, etc.) and CRM tools.
• Knowledge of AI tools is an asset.

Responsibilities

• Prospect new business and maintain an existing book of business.
• Use consultative selling to match needs with Waste Connections services.
• Enter intelligence into Salesforce CRM for follow-up and pipeline management.
• Meet or exceed monthly sales activity goals and quotas.
• Develop client relationships and identify decision-makers to reduce churn.
• Analyze account activity and identify opportunities for service improvements.
• Address customer inquiries promptly and provide solutions.

Skills

Professional presentation

Sales experience

Communication skills

Negotiation

CRM software

Education

Bachelor’s degree in business administration

Tools

Microsoft Office

Salesforce

AI tools

Job description

Why Choose Us

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

We are Waste Connections of Canada, an integrated services company that provides solid waste collection, transfer, disposal and recycling services to local residents and businesses throughout the U.S. and Canada. We’re proud to be a different kind of company with a different kind of culture. One where self-directed, empowered employees have our trust and full support to realize their potential as they strive to make a bigger and better impact on their communities and careers every day.

General Description

The Account Manager will prospect new business while providing excellent customer service and retention skills to maintain an existing book of business. Utilizing a consultative selling approach the Account Manager matches prospect’s needs to Waste Connections services and aims to secure long-term partnerships.

As an Account Manager with us, the minimum responsibilities are:

• Customer retention: maintaining fruitful relationships with an existing customer base
• Must demonstrate excellent presentation and communication skills.
• Enter intelligence gathered into our Salesforce CRM system for future follow up
• Meet or exceed sales activity goals for new sales on a monthly basis.
• Cultivate client relationships. Effectively determine the decision maker(s) and key personnel to maintain a personal level with all our customers helping to control Districts churn rate
• Analyze account activity and suggest opportunities for service improvements to the customer
• Address customer concerns and inquiries promptly, providing solutions and ensuring a positive customer experience.
• Develop list of prospective accounts and key contacts
• Cold call companies in proximity of clients to build business.
• The ability to grow sales funnel to exceed sales quota and build strong business relationships with new and existing clients.

What We Need From You

• Professional presentation; is confident, assertive and displays a high level of self-esteem
• Bachelor’s degree in business administration or a minimum of four years sales experience with proven results
• Completion of sales courses in Strategic Selling and Sales Negotiation
• Excellent written, verbal and listening skills
• Knowledge of Microsoft Office (word, excel, etc.)
• Knowledge of AI tools is an asset
• Knowledge of Salesforce or comparable CRM tool is a plus.
• Good numeracy skills to estimate pricing and calculate margins.
• This position requires frequent driving must be able to pass an MVR check

What You’ll Get From Us

• Base salary of $60k + uncapped commissions – earn 100k annually when targets are met!
• Comprehensive benefits package
• Annual Chairman’s Club recognition for top national performers

With competitive base salary, Chairman’s club trip incentives (an all-inclusive paid trips top salespeople), and awards and incentives, our culture looks to drive success and creates an environment that is a great place to work for any motivated salesperson. On top of all of this, you can earn even more through our sales commission plan. Our compensation package is competitive and comes with excellent benefits. You’ll also be associating yourself with a company that likes to lead by example through a strong presence in our local communities, charitable giving, sustainability initiatives, and more.

Waste Connections of Canada is an Equal Opportunity Employer. All employment decisions (including but not limited to hiring) are made without regard to characteristics protected by federal, provincial, or local law, regulation, or ordinance.