Dealership Success Manager

Clutch Security; Mississauga; On-site; CAD 96,000 - 106,000; Full time

Benefits offered by this job

Top-market compensation packages

Health and dental benefits

Autonomy and ownership

Job summary

Clutch Security is hiring an Account Manager to support and grow our wholesale portfolio. You will own a portfolio of accounts, build strong client relationships, drive repeat sales, and expand through new dealer acquisitions.

You will drive revenue by understanding clients’ businesses, identifying opportunities, and performing outbound multi-channel outreach. On-site role at our Mississauga facility with a focus on KPI-driven results.

Qualifications

• Strong sales and relationship-building skills, with a track record of driving measurable results.

Responsibilities

• Own portfolio performance and grow wholesale accounts.
• Source and onboard new dealer accounts.
• Drive account activity and auction participation across portfolio.
• Engage accounts in sales-focused conversations; discuss inventory and bids.
• Execute full auction cycle; drive participation and follow-up.
• Maintain portfolio coverage with proactive outreach.
• Address dealer issues and maintain sales momentum.
• Maintain high daily outreach activity to meet KPIs.
• Track pipeline and results using HubSpot.

Skills

Sales experience

Relationship building

KPI-driven

Strong communication

Self-starter

Account management

HubSpot

Tools

HubSpot

Job description

About the role:

We’re looking for a driven and relationship-focused Account Manager to support and grow Clutch’s wholesale portfolio. In this role, you’ll own a Portfolio of Accounts and be responsible for building strong client relationships, driving repeat sales, and expanding your portfolio through new account acquisition.

You’ll play a key role in revenue growth by understanding your clients’ businesses, identifying opportunities, and executing consistent outreach across multiple channels.

What you’ll do:

• Own the performance and growth of your portfolio of wholesale accounts – build strong relationships and actively leverage them to drive sales, increase bid activity, and maximize account value
• Source and onboard new dealer accounts – expand your portfolio by identifying, prospecting, and converting new business opportunities
• Drive account activity and auction participation (Eblock, Openlane etc.) across your portfolio by proactively generating demand, securing autobids, and increasing bid activity
• Engage accounts in meaningful, sales-focused conversations – discuss specific inventory, match vehicles to account needs, and actively push for bids and autobids
• Execute the full auction cycle – build demand ahead of auctions, actively drive participation from accounts during auctions to increase bidding activity, and follow up post-auction to gather feedback and maintain momentum
• Maintain consistent portfolio coverage – actively manage your accounts, prioritize outreach based on opportunity, re-engage inactive dealers, and ensure consistent contact across your portfolio
• Operate with speed and urgency – address dealer issues, including arbitrations and post-sale concerns, while maintaining momentum on sales and account activity
• Maintain high daily outreach activity – consistently connect with accounts to meet defined KPIs and drive portfolio performance
• Track performance and activity – use tools like HubSpot to manage your pipeline, document activity, and monitor results

What we’re looking for:

• Strong sales and relationship-building skills, with a track record of driving measurable results
• Comfortable operating in a fast-paced, high-pressure, and KPI-driven environment with clear expectations and accountability
• Highly motivated and driven by targets, KPIs, and daily activity – able to maintain consistent outreach and engagement across a large portfolio
• Strong communicator who can lead effective, sales-focused conversations – able to discuss specific inventory, handle objections, and drive bids and autobids
• Ability to operate with speed and urgency – quickly address account needs, resolve issues, and move seamlessly between customer support and sales
• Organized and detail-oriented – able to manage a high volume of accounts, track activity, and maintain consistent follow-up
• Positive, coachable attitude with a willingness to learn, adapt quickly, and take feedback
• Self-starter who takes ownership of their performance and follows through consistently
• A valid OMVIC license is required, or you must be willing to obtain one within the first month of employment
• Must be comfortable working 100% on-site at our Mississauga facility

It’d be great if you have:

• Experience using dealership management systems or wholesale marketplaces
• Familiarity with vehicle auction processes

Why you’ll love it at Clutch:

• Autonomy & ownership – opportunity to build your process and influence the company workforce and at every level.
• Help shape the future of car buying and selling in Canada by leading a critical part of our customer experience.
• We are dedicated to attracting and retaining top talent with top-of-market compensation packages.
• Above market health & dental benefits.

Employment Type:

• Existing, Permanent Full-Time

Compensation & Benefits:

• Wage: OTE $96,000-$106,000 (base salary including sales incentive plan)
• Benefits: Comprehensive benefits plans include healthcare, dental care, vision care, prescriptions, life insurance and dependent coverage; start from day 1. (Applicable for Permanent Full-Time)
• Pay decisions reflect objective criteria: skills, performance, market benchmarking, responsibilities and working conditions.

Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [e-mail]