Account Manager

Fuze Logistics Services Inc; Calgary; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player in the logistics sector is seeking a dynamic Account Manager to enhance client relationships and drive operational excellence. In this role, you will manage key client interactions, ensuring exceptional service while analyzing operations for profitability. The company promotes an entrepreneurial spirit and values employee success, offering a balanced work environment that fosters personal and professional growth. If you thrive in a fast-paced setting and are eager to contribute to a collaborative team, this opportunity is perfect for you.

Benefits

Comprehensive salary and benefits package

Opportunities for personal development

Motivating work environment

Flat corporate structure

Qualifications

• 1-2 years experience in 3PL Logistics Services required.
• Strong communication skills and calm under pressure.

Responsibilities

• Manage day-to-day relationships with key carriers and clients.
• Verify timely pick-ups and deliveries, resolving issues.

Skills

Communication Skills

Time Management

Problem Solving

Business Acumen

Education

Bachelor's degree

Job description

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Bachelor's degree at Concordia University

Account Manager - Calgary Office

Fuze Logistics Services is a next generation 3PL headquartered in Montreal, with offices across North America, leveraging cutting-edge technologies and decades of industry expertise to facilitate the transport of freight globally.

We are adding a dynamic Account Manager who can skillfully provide solutions, creatively solve problems and masterfully manage client relationships for our Sales Operations team.

Our Account Manager will focus on managing the day-to-day relationship with some of our key clients and will be responsible for ensuring the outstanding customer service we are known for. In addition, you will strive to continuously analyze daily operations to determine profitability and opportunistically prospect for additional business.

Responsibilities:

• Partner with the Sales and Operations departments, to schedule, track and enter loads across all modes of transportation.
• Managing day-to-day relationships with key carriers and clients, as well as develop agreeable resolutions.
• Verify timely pick-ups and deliveries, resolving issues and approving invoices with a sense of urgency to any discrepancies.
• Maintain current operating procedures and update when necessary.
• Review past sales activity for historic trends and expectations.

Requirements:

• 1-2 years minimum experience in 3PL Logistics Services.
• Strong communication skills, both written and verbal.
• Calm under pressure.
• Superior business acumen.
• Proven success in managing time and accomplishing tasks.

Why join Fuze?

• We offer a comprehensive salary and benefits package.
• Entrepreneurial spirit is encouraged, and success is rewarded.
• We operate with the philosophy that the company is successful when its employees are successful.
• We ensure a balanced life and fulfilling work experience, in a motivating work environment.
• Our flat corporate structure that translates into relationships of trust, and effective communications between team members and clients.
• You have the opportunity to develop your own potential.
• We are committed to creating opportunities for all our employees so that they may develop, progress, and contribute to the business regardless of differences!

Fuze Logistics Services Inc. is committed to providing equal opportunity for all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristics protected by provincial laws. If you are selected to participate in recruitment, selection and/or assessment process, please advise our Human Resources department of any accommodation(s) needed to ensure your equal participation. Any information collected relating to the accommodation will be addressed confidentially.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Transportation, Logistics, Supply Chain and Storage

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