Account Management Lead, SMB Growth (Hybrid)

Uber Technologies Inc.; Toronto; Hybrid; CAD 99,000 - 110,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

Uber Technologies Inc. in Toronto, Canada seeks an Account Management Lead for the Eats SMB team to build and lead high-performing groups and own the commercial strategy for the territory.

You will coach account managers to nurture restaurant partners, drive growth, and balance short-term targets with long-term partner health in a fast-changing environment. This hybrid role requires resilience and data-driven decision making.

Qualifications

• 5+ years in Account Management or Sales.
• 1+ year leading a team.
• Client-facing experience with direct customer responsibility.
• Experience coordinating across functional groups.
• Bachelor's degree or equivalent.

Responsibilities

• Lead and coach a team of Account Managers to build trusted relationships with restaurant partners and co-create growth plans that deliver real value.
• Navigate ambiguity and internal complexity to unblock growth opportunities, managing trade-offs between short-term targets and long-term partner health.
• Own your team’s regional performance by inspecting pipeline health and dashboards, course-correcting quickly when shifting priorities create pressure points.
• Collaborate cross-functionally with Operations, Marketing, and Product teams to influence solutions that scale and remove blockers for our merchants.
• Drive the adoption of new products and marketing tools across your territory, making fast, thoughtful decisions even when information is imperfect.
• Manage a complex portfolio with discipline and urgency, ensuring your team remains resilient through tough negotiations and evolving workflows.

Skills

Account Management

Sales

Leadership

Stakeholder management

Data-driven decision making

Education

Bachelor's degree

Tools

Salesforce

Job description

Uber Technologies Inc. in Toronto, Canada seeks an Account Management Lead for the Eats SMB team to build and lead high-performing groups and own the commercial strategy for the territory.

You will coach account managers to nurture restaurant partners, drive growth, and balance short-term targets with long-term partner health in a fast-changing environment. This hybrid role requires resilience and data-driven decision making.