Hybrid SMB Account Partner Eats Platform Montreal

Uber; Montreal; Hybrid; CAD 34,000 - 36,000; Full time

Benefits offered by this job

Bonuses and equity

Benefits

Job summary

Uber is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners in Montreal, with a hybrid work schedule (office Tue–Thu). You will act as their primary advisor to unlock Uber Eats potential and drive local impact.

In this role you will build lasting partnerships, track KPIs with data-driven insights, resolve merchant issues, and collaborate with ops, marketing and product teams to shape regional strategies that scale across the city.

Qualifications

• Experience in account management or customer-facing roles.
• Proven negotiation skills and ability to handle objections.
• Ability to navigate high-ambiguity environments.
• Data-driven portfolio management and lifecycle insights.
• Fluency in the market's local language and English.
• High school diploma or equivalent.
• Salesforce and Google Sheets/Excel experience.

Responsibilities

• Build and grow long-term partnerships with SMB restaurant partners.
• Manage partner portfolios using data-driven KPIs.
• Resolve merchant issues and unblock growth for partners.
• Influence adoption of new features, marketing products and services.
• Collaborate with operations, marketing, and product to scale regional strategies.

Skills

Account management

Negotiation

Data analysis

French (local language)

English proficiency

High school diploma

Education

High school diploma or equivalent

Tools

Salesforce

Google Sheets/Excel

Job description

Uber is seeking an Account Manager to own the growth and success of a portfolio of SMB restaurant partners in Montreal, with a hybrid work schedule (office Tue–Thu). You will act as their primary advisor to unlock Uber Eats potential and drive local impact.

In this role you will build lasting partnerships, track KPIs with data-driven insights, resolve merchant issues, and collaborate with ops, marketing and product teams to shape regional strategies that scale across the city.