Account Management Coordinator – Traffic & Rail Crossing Engineering SaaS

Vault Consulting (Accounting, Human Resources, Research); Toronto; Remote; CAD 60,000 - 70,000; Full time

Job summary

A fast-growing startup is seeking an Account Management Coordinator to support clients post-sale by managing onboarding and communications. This fully remote position offers a competitive base salary of $60,000 to $70,000, with the potential for bonuses, and provides valuable experience in smart infrastructure technology.

Benefits

Flexible working hours

Furthering Education Reimbursement

Company Social Events

Laptop and necessary technology provided

Qualifications

• 3+ years of experience in account management or customer support.
• Demonstrated technical aptitude in IoT or traffic systems.
• Experience in smart city tech or civil engineering projects is an asset.

Responsibilities

• Support client onboarding and manage project communications.
• Prepare meeting decks and workshop materials.
• Collaborate with solution engineers on project delivery.

Skills

Technical Aptitude

Client Management

B2B Sales

Tools

MS Word

PowerPoint

Excel

Zoom

Teams

Job description

As an Account Management Coordinator, you will work closely with the Account Manager and solution engineers to support clients post-sale. You’ll coordinate onboarding, manage project communications, and help expand account opportunities. This is a fully remote position offering a base salary of $60,000–$70,000, with performance-based bonuses and total on-target earnings of $75,000–$80,000.

COMPENSATION & BENEFITS

• Base Salary of $60,000 to $70,000
• On-Target Earnings (OTE) : $75,000 to $80,000 with performance-based bonuses
• Potential for increased base salary for candidates with strong technical and sales aptitude
• Fully remote position with flexible working hours (8 : 00 am ET to 5 : 00 pm MT)
• Laptop and necessary technology provided
• Furthering Education Reimbursement
• Company Social Events

THE COMPANY & CULTURE

Our client is a fast-growing startup founded in 2017, focused on reducing traffic delays and improving safety at rail crossings. Their technology powers roadside signs and adaptive traffic signals to reroute drivers, reduce congestion, and lower emissions. It also helps emergency dispatchers avoid train delays, ensuring faster response times. By informing drivers, the system reduces risky behavior and improves road safety. With a dedicated team of 12 and growing, the company is driven by its mission to save lives, improve the economy, and protect the environment through real-time rail crossing intelligence.

THE LOCATION

• Head Office : Winnipeg, MB
• Sales Territory : North America, with a focus on U.S. regions receiving infrastructure stimulus funding
• Work Model : 100% remote, with flexible working hours

THE PRODUCT / SALES CYCLE

Our client offers railway insights solutions that help reduce traffic congestion, collisions, emissions, and emergency response delays. Their system uses a combination of hardware and cloud-based software : sensors detect train movement, which is then analyzed and relayed via APIs to roadside signs, apps, and 911 dispatchers.

• Target Clients : Government agencies such as transportation departments and emergency services
• Average sales cycle : 2–3 months, but complex deals with public agencies may extend over 12 months
• Average order value varies by project scope and customer type

TYPICAL DAY & DUTIES

• Support client onboarding and help build early-stage relationships
• Coordinate 3-month check-in presentations and regional workshops
• Attend design review meetings with solution engineers
• Prepare meeting decks, workshop materials, and internal documentation
• Join weekly internal war room meetings to discuss account status and flag issues
• Escalate technical questions or blockers to the relevant internal teams
• Collaborate with solution engineers to align on project delivery
• Gradually take on more direct client-facing responsibilities

SUPPORT & TRAINING

• Hands-on training with the Account Manager and solution engineers
• Job shadowing and guided client exposure
• Summer onboarding with coaching and role-play opportunities

PREFERRED EXPERIENCE & BACKGROUND

• 3+ years of experience in account management, customer support, B2B sales, or similar client facing roles
• Demonstrated technical aptitude — able to understand how IoT, AI, or traffic systems generally work
• Experience in related sectors like smart city tech, robotics, metering, or infrastructure is an asset
• Experience working on civil engineering–related projects would be considered an asset

TECHNICAL SKILLS

• MS Word, PowerPoint, Excel
• Proficient with online screen sharing platforms (e.g., Teams, Zoom)
• Comfortable working across multiple tools and remote systems

WHY YOU SHOULD APPLY

• Work on cutting-edge smart infrastructure that directly impacts public safety
• Structured career path into a six-figure Account Manager role
• Collaborative culture with mentorship and technical support

ABOUT JUST SALES JOBS

Just Sales Jobs sources and places Top Sales Talent from Toronto to Kitchener / Waterloo and Cities in between. We use Artificial Intelligence and Machine Learning technologies along with a proven hiring methodology to identify Top Sales Talent. Just Sales Jobs has earned a reputation as the best recruitment agency in Ontario. We source and place for Sales Positions between Toronto and Kitchener / Waterloo, and cities in between. Sales positions we hire for include Vice President of Sales, National Sales Director, Sales Director, Director of Sales, Regional Sales Manager, Territory Sales Manager, Sales Manager, Vice President Business Development, Business Development, Business Development Director, Business Development Representative, Business Development Manager, Business Development Officer, Sales Representative, Senior Sales Representative, Sales Development Representative, Account Manager, Account Executive, Senior Account Manager, Telemarketer, Inside Sales, Outside Sales, Door to Door Sales.

Our client is an equal opportunity employer committed to creating a diverse inclusive, barrier-free workplace. They strive to provide a safe, healthy and respectful workplace where individuals are valued for their contributions. Our client encourages applications from women, aboriginal peoples, members of visible minorities, and persons with disabilities. Our client is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process, please notify us in advance at [emailprotected] We. We thank all applicants in advance for their interest however, only those candidates under consideration will be contacted.

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