Account Executive (SMB)

Absolute Security; Vancouver; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits

Career development

Modern offices

Team events

Flexible time off

Job summary

Absolute is seeking an SMB Account Executive in Vancouver to drive new business and maintain relationships with partners. You will prospect, demo Absolute solutions, and manage an expanding account footprint while meeting quarterly targets.

The role requires strong communication, SaaS sales experience, and the ability to travel up to 25% across North America. Onsite office in Vancouver with a dynamic, growth-focused team.

Qualifications

• Post-secondary education preferred.
• Excellent verbal and written communication skills.
• SaaS and/or Enterprise software sales experience is a plus.
• 1+ year(s) of sales experience.
• Outgoing, collaborative, responsible, and energized.
• Excellent customer and partner engagement and relationship-building skills.
• Demonstrated ability to learn technical products and solutions.
• Proven professionalism and strong customer service.
• Familiarity with SFDC or equivalent CRM systems and leveraging CRM as a sales management tool.
• MS Excel, Outlook, Power Point.
• Ability to travel within North America for to visit your respective territory for customer meetings (approximately 25%).

Responsibilities

• Prospect for new customers and build relationships with partners.
• Meet quarterly sales goals and manage a healthy pipeline.
• Present product demos to prospects and existing customers.
• Nurture accounts and review health, identify upsell opportunities.
• Maintain and forecast pipeline in Salesforce with daily updates.

Skills

Verbal and written communication

SaaS/enterprise software sales

Sales experience

Customer & partner engagement

Learn technical products

CRM proficiency (Salesforce/SFDC)

MS Excel, Outlook, PowerPoint

Travel (NA) 25%

Education

Post-secondary education preferred

Tools

SFDC (Salesforce)

CRM systems

Job description

• Working as part of Absolute’s award-winning Sales team, SMB Account Executives are primarily responsible for prospecting for new customers, relationship building with our partners, and meeting quarterly sales goals
• While the primary focus of the role is new account acquisition, SMB Account Executivesmay also beresponsible for providing customer support to existing customers
• SMB Account Executiveswill engage with existing customers to review overall account health, new product offerings, and consultation to help sustainand growour footprint in these accounts
• Data mine high potential accounts, identify key accounts and contacts to engage
• Follow up on all leads provided through marketing resources in a timely and effective manner
• Develop and maintain a high lead conversion rate
• Implement and maintain a high daily rate of outbound calling and email campaigns
• Define the customers current IT situation, challenges, and needs
• Present Absolute product web demos to prospects and existing customers as a solution to their needs
• Become a trusted advisor and product expert to all customers regarding endpoint security
• Share customer best practices where allowed and acquire customer references
• Attend onsite customer meetings and events where ROI is high for sales conversion
• Partner Support (OEM, DRC, VAR)
• Build out an expansive network of lasting relationships with partners in your territory
• Offer training through web virtual rooms and onsite visits
• Field partner sales calls to provide sales assistance and expertise
• Assist and provideSKUs and pricing as requested
• CRM
• Manage pipeline, ensuring an accurate forecastwithdailyupdates in Salesforce
• Build and maintain an effective four quarter rolling 2-3x pipelinein Salesforce
• Maintain customer accounts and contact database in Salesforce.com
• Input and record pertinent meetings, emails, phone calls and supporting customer data into Salesforce as appointments, activities and/or notes to ensure seamless customer support
• Protect the security and privacy of Absolute and its customers
• Other duties as assigned by management
• Compile and report revenue numbers, adjusting revenue, probability and close dates consistently as needed
• Reconcile quarterly revenue tracking with finances daily invoice summary
• Administer product upgrades and term extensions as requested
• Assist and implement customer onboarding
• Find, track, and expand opportunities with existing customers
• Upsell Absolute product portfolio across customer base
• Attend training sessions offered
• Grow knowledge of Absolute products/services and internal systems and tools, including Salesforce
• Stay current in Marketing collateral and related product/service positioning
• Mentor, coach, and assist in the onboarding of new hires
• Build and maintain successful lasting professional relationships with internal support teams
• Contribute to a customer-focused environment that encourages information sharing, team-based sales activity, and an absolute focus on new business, expansion, and development
• Work cohesively with sales peers
• Share best practices and initiate effective joint coverage model when necessary

Benefits

• Recognition: Competitive pay, exceptional benefits, and matching programs for retirement plans
• Development: Training and career development to help you grow, personally and professionally
• Comfort: Bright, modern offices with ergonomic workspaces, and areas for team collaboration and individual focus
• Inspiration: In-office art gallery, seasonally refreshed with a vibrant selection from British Columbia artists
• Refreshments: Free refreshments, from pastries to popcorn to pizza, and a huge selection of hot and cold beverages
• Health: Onsite fitness classes to burn off calories from the free snacks and keep you mentally sharp
• Connection: Monthly social events and an annual retreat to bring the team together and celebrate our wins
• Balance: Work/life balance with flexible time off and Absolute-sponsored events for the whole family

Post-secondary education preferredExcellent verbal and written communication skillsSaaSand/or Enterprise software sales experience isa plus1+ year(s) of sales experienceOutgoing, collaborative, responsible,and energizedExcellent customer and partner engagement and relationship-building skillsDemonstrated ability to learn technical products and solutionsProven professionalism and strong customer serviceFamiliaritywithSFDC or equivalentCustomer Relationship Management (CRM) systems and leveraging CRM as a sales management toolMS Excel, Outlook, Power PointAbility to travel within North America for to visit your respective territory for customer meetings (approximately 25%)