Account Executive (May 2025 Start)

Info-Tech Research Group; Lasalle; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company is seeking an Account Executive to manage client relationships and drive account growth. This role involves executing sales plans, managing member interactions, and ensuring high-quality service. Ideal candidates will have a university degree and over three years of account management experience, particularly in the IT sector. The position is fully remote and offers flexibility for candidates across Canada.

Qualifications

• 3+ years of Account Management experience with a proven track record.
• Experience in the IT Research and Advisory market.

Responsibilities

• Manage a book of business and provide client support.
• Create and execute sales and service activity plans.
• Ensure high-quality service to drive renewal and future sales.

Skills

Critical Thinking

Planning & Organization

Time Management

Goal Setting

Active Listening

Education

University degree

Job description

Join to apply for the Account Executive (July 2025 Start) role at Info-Tech Research Group

2 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

As an Account Executive, you will manage a book of business by providing a range of operational, administrative, and call-based client support and relationship management with the goal of renewing client memberships and growing accounts through effective cross-selling.

Major Responsibilities

• Create and execute sales and service activity plans. Manage member lifecycle tasks, including scheduling and leading calls.
• Own all account management conversations with secondary account stakeholders.
• Ensure members leverage their membership by delivering high-quality service to drive renewal and future sales.
• Manage and respond to inbound requests from members.
• Assist in preparing for member interactions by collecting and consolidating background information on individuals and organizations, including their relationship with Info-Tech.
• Complete scheduled and ad hoc data queries of our CRM.
• Ensure the CRM contains accurate account details and contact information.
• Actively seek to increase product knowledge.

Education and Experience

• University degree.
• 3+ years of Account Management experience, with a proven track record of success.
• Experience working in the IT Research and Advisory market.
• Experience working as part of a team is an asset.

Skills

• Critical Thinking: Ability to assimilate complex information and communicate it simply. Understand value propositions and communicate effectively with members. Recognize client needs and relay them accurately or seek analyst support.
• Planning & Organization: Set daily schedules, plan territory, and develop account growth strategies.
• Time Management: Manage the member lifecycle, schedule calls, and prioritize tasks effectively.
• Goal Setting: Set and pursue professional development goals, take ownership of performance, and monitor progress.
• Active Listening: Identify client needs by asking insightful questions and listening attentively.

This position offers the flexibility of being fully remote, available to candidates located anywhere within Canada. Training is conducted during EST hours.

ITRG is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or other protected factors. Upon request, accommodations will be made throughout the recruitment and hiring process.