Account Executive

Kiocafe

Toronto

On-site

CAD 90,000 - 120,000

Full time

9 days ago

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Job summary

Kiocafé, a growing B2B technology company specializing in autonomous beverage kiosks, is seeking an Account Executive to drive new business and expand client relationships in Canada. The role focuses on managing the full sales cycle, delivering product demonstrations, negotiating agreements, and closing opportunities.

The ideal candidate will have 3–5+ years in B2B tech/ hardware sales, strong relationship-building skills, and a passion for innovative beverage technology.

Qualifications

3–5+ years of B2B sales experience in technology, hardware, SaaS, or related industries.
Proven track record of achieving or exceeding sales targets.
Experience managing the full sales cycle from prospecting to closing.
Strong consultative selling and relationship-building skills.
Excellent communication, presentation, and negotiation abilities.

Responsibilities

Identify, prospect, and develop new business opportunities across target industries and markets.
Generate qualified leads through outbound prospecting, networking, referrals, and events.
Manage the full sales cycle from outreach to proposals, negotiations, and closing.
Develop a strong pipeline of prospective customers and meet revenue targets.
Coordinate with Marketing, Product, and Operations for customer success and onboarding.

Skills

B2B Sales

CRM proficiency

Negotiation

Relationship-building

Presentation

Education

Bachelor's degree in Business Administration or related field

Tools

Salesforce

HubSpot

Job description

About KioCafé

KioCafé is a growing B2B technology company specializing in the design, manufacturing, and deployment of autonomous robotic coffee kiosks, cold brew stations, and self-service beverage systems.

By combining innovative hardware, intelligent software, automation, and payment technology, KioCafé delivers fully integrated beverage solutions that help businesses streamline operations, reduce labor requirements, and provide convenient, high-quality beverage experiences.

With operations across Canada, the United States, and China, KioCafé is focused on advancing automated beverage technology and expanding its global presence.

This is an exciting time to join KioCafé as we enter our next phase of growth. As a growing startup, we offer the opportunity to introduce innovative technology to new customers, build meaningful business relationships, and play a direct role in expanding our market presence.

Position Summary

KioCafé is seeking a motivated, results-driven Account Executive to drive new business development, expand customer relationships, and support revenue growth across our automated beverage technology portfolio.

This role will be responsible for identifying prospective customers, managing the full sales cycle, delivering product presentations, negotiating agreements, and closing new business opportunities.

The ideal candidate is a proactive sales professional with strong B2B sales experience, excellent relationship-building skills, and a passion for innovative technology.

As part of a growing startup, this individual will have the opportunity to contribute directly to the company's commercial growth, develop new markets, and help shape the future of KioCafé's sales organization.

Key Responsibilities

Business Development & Sales

Identify, prospect, and develop new business opportunities across target industries and markets.
Generate qualified leads through outbound prospecting, networking, referrals, and industry events.
Manage the full sales cycle, from initial outreach and discovery through proposals, negotiations, and closing.
Develop and maintain a strong pipeline of prospective customers.
Meet or exceed established sales targets, revenue goals, and performance metrics.
Identify opportunities to expand KioCafé's presence within existing and new markets.
Develop strategic relationships with decision-makers and key stakeholders.

Customer Engagement & Relationship Management

Build and maintain strong relationships with prospective and existing customers.
Understand customer business needs, operational challenges, and purchasing requirements.
Present KioCafé's products and solutions in a clear, compelling, and consultative manner.
Conduct product demonstrations, presentations, and customer meetings.
Develop tailored proposals and recommendations based on customer requirements.
Serve as a trusted point of contact throughout the sales process.
Coordinate with internal teams to ensure a smooth transition from sales to implementation.

Sales Strategy & Market Development

Work with sales leadership to develop territory plans, account strategies, and revenue growth initiatives.
Identify emerging market opportunities and potential strategic partnerships.
Monitor industry trends, competitor activities, and customer requirements.
Provide feedback to Product and Marketing teams regarding customer needs and market opportunities.
Support expansion into new industries, geographic markets, and customer segments.
Represent KioCafé at trade shows, conferences, networking events, and customer meetings.

Sales Operations & Reporting

Maintain accurate records of customer interactions, opportunities, and sales activities within the CRM system.
Prepare sales forecasts, pipeline reports, and performance updates.
Track sales activities, conversion rates, and revenue performance.
Manage proposals, pricing discussions, contracts, and sales documentation.
Collaborate with Finance and Operations to ensure accurate order processing and customer onboarding.
Identify opportunities to improve sales processes, tools, and overall efficiency.

Cross-Functional Collaboration

Partner with Marketing to support lead generation campaigns and sales initiatives.
Collaborate with Product Management to understand product capabilities, features, and competitive advantages.
Work with Operations and Customer Support to coordinate installations, implementations, and customer requirements.
Communicate customer feedback and market insights to internal stakeholders.
Support a collaborative, customer-focused, and results-driven sales culture.

Qualifications & Experience

Required Qualifications

Bachelor's degree in Business Administration, Sales, Marketing, or a related field, or equivalent professional experience.
3–5+ years of B2B sales experience, preferably in technology, hardware, SaaS, equipment, or related industries.
Proven track record of achieving or exceeding sales targets.
Experience managing the full sales cycle, including prospecting, presentations, negotiations, and closing.
Strong consultative selling and relationship-building skills.
Excellent communication, presentation, and negotiation abilities.
Experience using CRM systems such as Salesforce, HubSpot, or similar platforms.
Strong organizational and time management skills.
Ability to work independently, manage multiple opportunities, and prioritize effectively.
Willingness to travel for customer meetings, trade shows, and business development activities as required.

Preferred Qualifications

Experience selling automated equipment, robotics, payment technology, or self-service solutions.
Experience selling to commercial businesses, hospitality operators, property managers, or enterprise customers.
Familiarity with hardware and software solutions requiring installation or ongoing service.
Experience developing new territories or entering new markets.
Experience working in a startup or high-growth technology company.
Established professional network within relevant B2B industries.

Key Competencies