Account Executive

Symtech Innovations Ltd.; Richmond Hill; On-site; CAD 90,000 - 120,000; Full time

Job summary

Symtech Innovations Ltd. in Canada seeks an Account Executive who will be the main client contact before award, during project activity, and at closeout. The role ensures smooth project transition, ongoing client relations, and profitable execution.

The holder represents internal stakeholders to the client, negotiates changes, and monitors scope, schedule and budget while maintaining Symtech's safety culture and professional standards.

Qualifications

• Bachelor’s Degree in Construction Management or registered trades person is required.
• Demonstrated ability to manage scope, schedule and budget with profitability.
• Excellent communication and organizational skills are essential.

Responsibilities

• Provide initial client contact to assess scope, schedule and resources.
• Prepare complete estimates with plans, specs and bid form.
• Coordinate with support staff to define and hand over projects in detail.
• Attend internal start-up meetings and plan project timelines.
• Negotiate pricing and change orders to align with contracts and budgets.
• Maintain logs and monitor progress against timelines and budgets.
• Communicate with prime client and vendors to ensure competitive pricing and timely delivery.
• Lead and mentor project staff and ensure compliance with policies.

Skills

Communication skills

Organizational skills

Team player

Self-starter

Problem solving

Education

Bachelor’s Degree in Construction Management or registered trades person

Tools

Microsoft Office

Job description

Reporting to the Director, Special Projects, this individual is the point of contact before the project is awarded, involved during project activity, and takes over after the project completion. The Account Executive will transition the project, and ensure it is closed out while maintaining client relations. This individual will deal with and have all future solutions for the client and the facility.

The internal stakeholders, the Account Executive represents the organization. They are the eyes, ears, and brain for the client and the project and is responsible for completing the work on time, according to

specifications, and at a profit. To external stakeholders, this person is the mechanical ambassador, with authority to act on behalf of the company. This position has many facets, a job that requires excellent communication skills, strong organizational skills, leadership, technical knowledge, sound judgment, common sense, sensitivity to people, and a knack of diplomacy.

A safe and healthy work environment is one of Symtech's primary goals and a central guiding principle for the organization. Symtech and its employees are aligned in the organization’s goal of zero incidents. Symtech's most valuable asset is its employees. Symtech is dedicated to providing and maintaining a safe and healthy work environment for all its employees. Symtech's safety culture is encouraged within the organization and promoted through demonstrating and communicating the importance of safety within the community where work is performed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide initial client contact to assess scope of work, schedule and resource necessary materials and labor to successfully complete a project;
• Prepare a complete estimate recount for selected project with a detailed review of plans, specifications and bid form;
• Work closely with support staff to ensure that all projects have been clearly defined and turned over in detail;
• Prepare/ attend internal project "start Up" meeting.
• Plan and organize a project as necessary;
• Establish project objectives, policies, procedures and performance standards within boundaries of corporate policies;
• Tender, review and supervise the preparation of all change orders on the project;
• Negotiate all pricing/ change orders on the project as required;
• Ensure that pricing and change orders are submitted in a timely manner and are incorporated into the monthly billing process;
• Maintain all logs per company policies required to track the progress of the project;
• Train, mentor and effectively supervise a Project Assistant (if applicable) in the maintenance of project required tracking devices;
• Maintain liaison with prime client to facilitate construction activities;
• Assists in the negotiations with various vendors, suppliers and subcontractors to ensure the most competitive price, quality and timelines of products and services to be provided;
• Monitor construction activities in conjunction with the onsite Superintendent, General Foreman, Sub Foreman and General Manager to ensure project is being built on schedule, and within budgets;
• Assist with the timeline preparation of the project;
• Ensure that everyone is cognizant of the time line and scheduling to ensure on time completion of the projects;
• Attend bi weekly sales meetings and maintain contact with Head Office and Divisional Manager, General Contractor, Engineers and owner on the status of the project to ensure cost effective and timely results;
• Enforce and ensure compliance to project contract documents and relevant and pertinent government regulations and provide the appropriate follow up;
• Investigate any potentially serious situations and implement corrective measures within company guidelines, and under supervision;
• Represent the company as required at all necessary meetings to address any issues;
• Consult the General Contractor and or Owner/Operator on any new issues that have been identified. When required and needed present proposals and project outlines.
• Supervise the preparation of all change quotations for presentation to the prime client. Negotiate all change quotations to a conclusion;
• Prepare and attend monthly costing meeting with Senior Mangers;
• Assure that all billings are current before the contract due date;
• If requested, submit weekly reports that include Project metrics such as expense versus budget, labor versus budget, materials versus budget and progress of project versus the time line;
• Manage financial aspects of contracts (progress billing, rental equipment, income/expenses) to protect the company’s interest and simultaneously maintain good relationship with client;
• Review any documentation prepared by Assistant Project Manager before submission;
• Attend regular and after hour functions, i.e Hockey, Basketball, Social events.
• The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on the positions role within the business unit.

EXPERIENCE, SKILLS & KNOWLEDGE:

• Can be a combination of training, education and relevant work experience that is equivalent.
• Bachelor’s Degree in Construction Management or registered trades person.
• Accubid & Change Order experience is preferred
• Knowledge of construction technology, scheduling, equipment and methods
• required.
• Tactful and has professional demeanor, and ability to interact effectively with managers, employees, vendors and others;
• Ability to identify and meet customer's needs, expectations and requirements.
• Excellent verbal and written communication skills;
• Strong organizational, record-keeping and follow-up skills;
• Can manage multiple tasks under time constraints and working effectively as a team player in a professional office environment;
• Business development/heavy client interaction is a plus;
• Strong persuasive and interpersonal skills;
• Demonstrated ability to be self-motivated, proactive and an effective team player;
• Must possess the ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists;
• Must be a self-starter and a problem solver;
• Ability to understand and follow standard operating policies and procedures;
• Ability to perform duties in a professional manner and appearance;
• Familiarity with team-building techniques;
• Must possess the ability to solve practical problems and deal with a variety of specific variables in situations where only limited standardization exists;
• Must be a self-starter and a problem solver;
• Appearance always must represent SYMTECH’S image;
• Strong administration and organizational skills.
• Excellent communication and interpersonal skills.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.);
• Ability to interface with all levels of staff in a professional manner.