Account Director, OEM Client Services

Motoinsight; Ontario; Remote; CAD 80,000 - 120,000; Full time

Job summary

A leading company in automotive technology is seeking an Account Director for OEM Client Services. This role involves managing strategic partnerships, providing leadership, and enhancing product offerings. Ideal candidates will excel in communication and project management, with a strong understanding of SaaS and the automotive industry.

Benefits

Employer-paid benefits package

Competitive salaries

Exclusive employee vehicle pricing

Generous time-off policies

Mental health support

Weekly virtual yoga sessions

Qualifications

• Excellent communication skills, both verbal and written.
• Strong project management skills.
• Working knowledge of SaaS software.

Responsibilities

• Establish and maintain productive relationships with key OEM personnel.
• Manage daily account operations and platform reporting.
• Coordinate projects with product and project management teams.

Skills

Communication

Project Management

SaaS Knowledge

Relationship Building

Creative Thinking

Job description

Motoinsight data and technology are used by nearly every automaker, over 900 dealership franchises, and the largest banks and insurance companies. Motoinsight’s flagship digital retailing platform, Motocommerce, enables revolutionary omni-channel and e-commerce-enabled car buying experiences. For further information, visit our website.

Our technology is best-in-class, but it is our people that truly make the difference. Join us and let's redefine retail, together!

Why Join Us :

• Become an integral part of an innovative company that is revolutionizing the way people buy cars.
• Benefit from motivating working conditions, with a strong belief in work-life balance and the future of remote work.
• Experience rapid career growth for high performers.
• Enjoy competitive salaries and an employer-paid benefits package, including extended health, dental, vision coverage, and life insurance.
• Access exclusive employee vehicle pricing and incentives.
• Prioritize your wellness with generous time-off policies, mental health support, and weekly virtual yoga sessions.
• Join our energetic and fun work environment with weekly team socials.

Who We Are Looking For :

Job Summary :

The Account Director, OEM Client Services, is responsible for the growth and relationship management of assigned OEM strategic partnerships at Motoinsight. This role serves as the main point of contact for OEM partners, providing strategic and tactical leadership, including business development, partner performance management, and product and project management to strengthen OEM relationships.

Key Responsibilities :

• Establish and maintain productive, professional relationships with key OEM personnel.
• Provide product strategic leadership by supporting OEM platform planning and aligning Motoinsight and OEM objectives.
• Manage daily account operations, including regular business reviews, platform reporting, analysis, and ongoing support.
• Analyze OEM and dealer performance using the MotoCommerce platform to deliver insights and business intelligence to stakeholders.
• Coordinate projects with Motoinsight product and project management teams from approval to implementation, focusing on new or enhanced product offerings and future development needs.
• Act as a subject matter expert on assigned partners and supported products/services.
• Identify key business development opportunities within partner accounts and facilitate their implementation.
• Collaborate with managers and other account leads to develop and execute strategies for platform and performance enhancements.
• Liaise with internal teams to ensure high-quality service delivery to OEM customers.

Core Competencies :

• Excellent communication skills, both verbal and written.
• Working knowledge of SaaS software with large enterprise clients.
• Strong project management skills, capable of managing teams and communicating project status effectively.
• Industry knowledge, especially automotive, to manage OEM client processes.
• Ability to develop positive relationships, build consensus, and foster trust.
• Flexibility to adapt to a rapidly changing environment.
• Creative thinking to develop innovative solutions.
• Consistent pursuit of excellence in tasks and goals.
• Ownership and responsibility for work quality and deadlines.