Account Director (Freelance)

United States Digital Space LLC; Toronto; On-site; CAD 96,000 - 165,000; Full time

Job summary

the company® is seeking an Account Director for a short-term freelance contract. You will lead strategic client relationships and oversee multi-channel campaigns across global teams, acting as a trusted advisor to senior stakeholders and driving growth and profitability.

You'll mentor teams, manage budgets and revenue opportunities, and contribute to new business development while ensuring high-quality creative and strategic output across initiatives.

Qualifications

• Extensive agency-side experience in a senior client services role.
• Proven track record leading large-scale, integrated campaigns across channels.
• Ability to distill complex client challenges into clear marketing solutions.
• Experience nurturing long-term client relationships and expanding scopes of work.
• Strong budgeting, forecasting, and profitability mindset.

Responsibilities

• Own and grow key client relationships, acting as the senior point of contact and strategic partner.
• Lead the development and delivery of integrated campaigns across digital, social, content and experiential.
• Shape client strategy by translating business needs into actionable plans.
• Oversee the full lifecycle of project delivery, ensuring quality and profitability.
• Collaborate with creative, strategy, and tech teams to drive innovative output and mentorship.

Skills

Client leadership

Integrated campaigns

Strategic planning

Budget & revenue

Stakeholder management

Job description

Please note: This is a short-term freelance contract opportunity.

the company® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.

JOB PURPOSE

As an Account Director at the company®, you will lead strategic client relationships, overseeing the delivery of complex, multi-channel campaigns across global teams. You'll serve as a trusted advisor to senior stakeholders, combining deep marketing expertise with operational excellence. More than just a client lead, you’ll drive growth, inspire teams, and elevate creative output, ensuring our work not only meets but exceeds expectations.

• Own and grow key client relationships, acting as the senior point of contact and strategic partner to client stakeholders
• Lead the development and delivery of integrated campaigns, ensuring they align with client goals and brand direction
• Shape client strategy by understanding business needs, market dynamics, and audience insights—translating them into actionable, measurable plans
• Oversee the full lifecycle of project delivery, ensuring quality, efficiency, and profitability across all initiatives
• Collaborate closely with creative, strategy, and tech teams to drive innovative thinking and high-quality output
• Lead and mentor the client services team, providing guidance, development opportunities, and performance feedback
• Manage budgets, forecasts, and revenue opportunities, identifying areas for growth within accounts
• Ensure clear communication and alignment across global the company® teams and with external stakeholders
• Contribute to new business development efforts—identifying opportunities, leading pitches, and supporting cross-functional RFPs
• Drive internal account planning sessions, building roadmaps to deepen client partnerships and unlock new workstreams
• Monitor campaign performance and client satisfaction, using data and insights to continuously optimize our approach
• Champion the company® values and ensure our work consistently reflects the highest standards of creativity, strategy, and execution

WHAT WE ARE LOOKING FOR:

• Extensive agency-side experience in a senior Client Services role—ideally as an Account Director, or strong Account Supervisor stepping up
• Proven track record leading large-scale, integrated campaigns across digital, social, content, and experiential
• Strategic mindset with the ability to distill complex client challenges into clear marketing solutions
• Demonstrated success in nurturing long-term client relationships and expanding scopes of work
• Confident in managing budgets, commercial planning, and driving profitability
• Excellent communication and presentation skills, comfortable engaging C-suite clients
• Adept at managing and motivating cross-functional teams, with strong mentoring and leadership abilities
• Highly organized, calm under pressure, and capable of balancing multiple priorities in a fast-paced environment
• Familiarity with project management tools and processes, with a passion for operational excellence

AI Disclosure

At the company® we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

This posting reflects an existing freelance need at the company®.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

the company®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At the company®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.