Account Director - Custodial

Dexterra Group; Kelowna; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading company in the built environment sector is seeking an Account Director to oversee project operations and ensure client satisfaction. The role involves managing client relationships, leading teams, and ensuring safety and performance standards are met. Join a growing organization that values diversity and offers career advancement opportunities.

Benefits

Employee Referral Program

Opportunities for career growth

Qualifications

• Experience managing multiple-site client relationships.
• Knowledge of provincial health and safety codes and standards.

Responsibilities

• Managing the daily relationship with the client.
• Planning and coordinating all on-site activities.
• Providing leadership and direction to staff.

Skills

Project Management

Leadership

Client Relationship Management

Emergency Response

Education

PMP Certification

Job description

5 days ago Be among the first 25 applicants

WHO ARE WE?

Dexterra Group is a fast-growing, financially strong, publicly listed company (TSX: DXT). We have a widespread presence across North America with numerous full-time and part-time opportunities. Our culture promotes stability, diversity, inclusion, camaraderie, employee recognition, work-life balance, and passion for what we do. For over 75 years, Dexterra Group has been dedicated to serving North American clients by creating and managing built environments vital to our economy and communities. We take pride in our mission: Work That Matters, People Who Care.

Job Description

WHAT’S THE JOB?

At Dexterra, we craft exceptional customer experiences that help our clients shine. Driven by passionate teams, we turn challenges into solutions and moments of ingenuity.

As a Account Director, you will oversee the effective operation of the project/contract, ensuring safety, safeguarding company interests and property, and representing the company to the customer.

Your Responsibilities Include

• Managing the daily relationship with the client
• Planning and coordinating all on-site activities
• Providing leadership and direction to staff as per contract documents
• Participating in recruitment, onboarding, training, and performance evaluations in line with HR policies
• Being accountable for the contract Performance Assessment Process
• Collaborating to meet KPI’s and maintain facility performance levels exceeding expectations
• Ensuring staff are well-trained, competent, and operating safely at all times

Qualifications

WHO ARE WE LOOKING FOR?

• Experience managing multiple-site client relationships
• Background in the aviation industry
• Knowledge of multi-function project management demonstrated through work history
• PMP certification is an asset; success in large project management, budgeting, and business accounting is required
• Experience in emergency response or military environments is preferred, with ability to work under pressure
• Knowledge of provincial health and safety codes and standards
• A clear criminal record check is required

Additional Information

WHAT’S IN IT FOR YOU?

• Be part of an essential industry
• Employee Referral Program
• Opportunities for career growth
• Join a growing company, not downsizing
• Start strong with an industry leader

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, Indigenous status, or other protected factors. Accommodations are available during the application process upon request.