Account Coordinator

MiQ Digital Canada inc.; Toronto; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Maternity leave

Paternity leave

Paid time off

Education & training

Open office

Team building events

Pay transparency

Job summary

MiQ is a global programmatic media partner seeking an Account Coordinator in Toronto, Canada. You will support client services, Sales, Trading, Analysis and Product teams across our Canadian and global footprint, helping campaigns run smoothly and client objectives be met.

You will manage CRM tasks, prepare meeting materials, assist with proposals, and coordinate internal project delivery with a strong eye for detail and proactive communication.

Qualifications

• Experience working in a team environment.
• Customer service experience preferred.

Responsibilities

• Administrative duties.
• CRM (Salesforce) – IO creation and all associated administration tasks required for assigned accounts.
• Preparing account service-related documents such as meeting agendas, meeting notes etc.
• Supporting Sales/ AM teams in the creation of campaign proposals
• Supporting the campaign activation teams by ensuring all relevant assets are gathered and campaigns run smoothly.
• Creating and sharing campaign screenshots and assisting in reporting mid and post campaigns.
• Supporting with Insight planning and creation inputs – considering client objectives, client challenges, vertical specific insights & macro factors.
• Helping the AE and AM’s with internal project management
• Maintaining the highest level of service both internally and externally
• Ensuring the integrity of the G drive and relevant documents are saved centrally
• Maintaining & updating campaign tracker
• Finance tracking of missing PO numbers & invoices queries
• Maintaining the integrity of Vision financial report

Skills

Detail oriented

Excellent communication

Strong work ethic

Organization

Can-do attitude

Growth mindset

Team collaboration

MS Office

Tools

Salesforce

Job description

Job Description Role: Account Coordinator Location: Toronto, Canada

THE OPPORTUNITY

This is an opportunity to work with the leading Independent Marketing Intelligence Company. You will join a global company with a global culture to match. We live and breathe our MiQ values in order to help businesses win and support our employees' professional and personal development. As a member of the Client Services team, you will be in the unique position to work closely with individuals from other departments including Sales, Trading, Analysis and Product. Not only within Canada but across our Global footprint. This presents a fantastic opportunity to gain a holistic view of the business and how it works. As the department, and business, are growing rapidly there is scope for you to really make this role your own.

JOB RESPONSIBILITIES

• Administrative duties;
• CRM (Salesforce) – IO creation and all associated administration tasks required for assigned accounts.
• Preparing account service-related documents such as meeting agendas, meeting notes etc.
• Supporting Sales/ AM teams in the creation of campaign proposals
• Supporting the campaign activation teams by ensuring all relevant assets are gathered and campaigns run smoothly.
• Creating and sharing campaign screenshots and assisting in reporting mid and post campaigns.
• Supporting with Insight planning and creation Inputs – Considering client objectives, client challenges, vertical specific insights & macro factors.
• Helping the AE and AM’s with Internal project management
• Maintaining the highest level of service both internally and externally
• Ensuring / the integrity of the G drive and relevant documents are saved centrally
• Maintaining & updating campaign tracker
• Finance Tracking of missing PO numbers & invoices queries
• Maintaining the integrity of Vision financial report

REQUIRED EXPERIENCE

• Working in a team environment
• Customer service experience preferable

REQUIRED SKILLS

• Detail oriented
• A high level of organization
• Proactive
• A strong work ethic and willingness to learn
• Excellent communication skills
• Alignment with MiQ's core values/culture
• A ‘can do' attitude to provide energy, drive and enthusiasm
• A dream to grow your career as the company scales
• Highly competent with Microsoft Office i.e., Excel, PowerPoint, Word etc

BENEFITS & PERKS

• Comprehensive benefits package that includes health, vision, and dental insurance
• Paid maternity and paternity leave
• Generous Paid Time Off policy
• Ongoing education & training
• Open office and casual work atmosphere
• Company sponsored events & team building experiences
• Pay Transparency

For individuals assigned and/or hired to work in Ontario, MiQ is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Ontario and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. A reasonable estimate of the current compensation range for this position is $45,000- $55,000. This range does not take into account our bonus and commission structures. Regardless of location, candidates can expect during the first few conversations with MiQ’s Talent team and Hiring Managers to share any approved budget and details on our competitive bonus and commission packages. Please take a moment to view the MiQ I.D.E.A. Report to learn more about our approach to creating equitable compensation for our people.

MiQ is very proud to be an equal opportunity workplace and to be certified as a “Great Place to Work”'!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better.