Account Coordinator

Caudalie; Edmonton; On-site; CAD 40,000 - 60,000; Full time

Job summary

A personal care company is seeking an Account Coordinator based in Edmonton to drive sales and exceed retail targets. This role involves training store sales associates, managing account relationships, and executing strategic initiatives for sales growth. The ideal candidate will possess strong communication skills and a background in customer service or retail sales. Flexibility in scheduling is required, including possible travel within assigned territories. This is a full-time position with opportunities for home-based work occasionally.

Qualifications

• Customer service or retail cosmetic/fragrance sales experience preferred.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Drive sales revenue by training and motivating store sales associates.
• Achieve and exceed sales goals in assigned territory.
• Plan and execute events to meet sales targets.

Skills

Strong verbal and written communication skills

Excellent budget management

Sales skills

Customer service skills

Proficiency in Microsoft Office Suite

Education

High school degree

Bachelor's degree preferred

Job description

The primary objective of the Account Coordinator is to achieve and exceed the company retail sales plan within assigned territory. The Account Coordinator drives sales revenue by motivating and training store sales associates while cultivating strong account relationships daily. The Account Coordinator will spend 100% of their time in the field.

Functions

• Accountable for driving sales and executing strategies and initiatives for each retailer location assigned within market to achieve sales goals.
• Motivate, train, and influence in store sales associates to sell the Caudalie brand through product knowledge demonstrations, successful in store events and daily in store visits.
• Build and maintain strong account relationships within assigned territory.
• When in store, sell side by side with the team and lead by example upholding the highest hygiene standards.
• Plan and manage effective store visits and follow the service/non-service model as provided by your supervisor.
• Plan and execute events within territory to achieve sales goals.
• Develop an open and collaborative environment with all levels of management.
• Review and evaluate daily and weekly sales plan achievement by door.
• Partner with your manager to establish an action plan by door to exceed/achieve sales plan.
• Maintain a solution-oriented and positive attitude on a continuous basis.
• Uphold Caudalie Dress Code Guidelines and consistently demonstrate a polished and professional appearance.
• Other duties as assigned.

Corporate Responsibilities

• Budget/Plan and spend within company allocated budget T&E.
• Adhere to all company policy for T&E as provided upon hire.
• Send in accurate travel and expense reports with receipts monthly.
• Participate in collaborative efforts with colleagues and managers to drive retail sales.
• Required travel up to 50%.
• This position will be based in Edmonton, but Account Coordinator will oversee the Edmonton and Saskatchewan markets.

Qualifications

Education/Experience

• High school degree required; Bachelors’ degree preferred.
• Customer service or retail cosmetic/fragrance sales experience preferred, but not required.
• Ability to work a flexible schedule, possibly including nights, weekends and/or holidays (dependent on staffing needs.) The position requires you to work with one of our retail partners on behalf of the Caudalie brand.

Other Skills

• Strong verbal and written communication skills.
• Excellent budget, sales, and customer service skills.
• Thorough understanding of company’s products and/or services, and those of immediate competitors in the surrounding market.
• Proficiency in Microsoft Office Suite.
• The Account Coordinator will be on the field at client’s locations from Tuesday thru Saturday but will be flexible to be available to work on occasions from Wednesday thru Sunday as per business needs.
• The Account Coordinator may be allowed to work from home (office days) 1 to 2 days a month in agreement with Manager.
• Expected travel as per business needs.

Caudalie provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Caudalie complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfers, leaves of absence, compensation and training.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Personal Care Product Manufacturing