Account Architect

BCE Inc.; Ottawa; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

BCE Inc. is seeking a management-level professional to lead customer-oriented solutions in advanced technology sectors like IoT and Cloud computing. The successful candidate will leverage their expertise in network technologies and consulting to foster long-term partnerships with enterprise customers, ensuring satisfaction and technological advancement. This position also offers a hybrid work arrangement and a strong support system for professional development.

Benefits

Competitive salary

Medical, dental, vision, and mental health benefits

35% discount on services

Qualifications

• 5 years' experience developing LAN/WAN/Wireless/Security/Cloud/IOT solutions.
• Knowledge of cloud hosting solutions with leading providers.
• 1 or more certifications: Cisco, Fortinet, Juniper, DELLEMC, or HP.

Responsibilities

• Design and integrate complex solutions tailored to customer needs.
• Evaluate business needs and recommend technological solutions.
• Document technical solution proposals and maintain customer satisfaction.

Skills

LAN / WAN

Wireless

Security

Cloud

Internet of Things (IoT)

Excellent interpersonal skills

Education

Bachelor's degree in Engineering or Computer Science

Job description

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

On the Bell Business Markets team, you'll be a vital part of making innovation happen for enterprise-scale customers. You'll deliver advanced solutions in areas such as IoT, Mobility / 5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet & Private Networks.

At Bell, your skills and expertise will help set us apart as we continue to be the leading provider of digital connections and next generation services to businesses and governments.

Key Responsibilities

• Acts as a leader and mobilizes customer team, in order to convert business needs into solutions and services offered Bell ( IP Networks and Telecommunication, Security, Datacenter, and Cloud computing)
• Accountable for the technological aspect of a solution, your mandate is to accompany customers in the development of complex solutions and ensure short and long term business relationships & customer satisfaction
• Evaluate business needs and identify any stakes
• Ensure feasibility analysis, including strategic / technological plan)
• Design and integration of potential solutions, including recommended solution specifications
• Initiate Bell product verifications
• Develop detailed equipment list (BoM) and write consultation report
• Document the technical solution proposal including scope of work, visio diagrams and equipment list
• Evaluate the current context of IT to spot potential business opportunities for Bell and recommend solutions that correspond to customers' medium-term strategies and IT program delivery priorities
• Lead and assist in the establishment of architecture guidelines to facilitate decision-making pertaining to information, technology and related investments
• Keep abreast of leading edge technology in the specific market / industry of your customers
• Provide implementation technical support if the submitted solution is impacted
• Provide submitted solution technical support for Bell internal teams

Critical Qualifications

• Bachelor's degree Engineering, Computer Science or equivalent experience
• 5 years' experience developing LAN / WAN / Wireless / Security / Cloud / Internet of Things (IoT), planning and implementation of information, technology and application architectures; experience in the analysis or strategic planning of activities
• Knowledge of Cloud hosting solutions with the leading providers.
• Relevant experience in the field of consulting services
• Thorough knowledge of implementation and integration of business oriented IT architecture and models, and the analysis of complex technical environments
• Ability to work alongside a sales team with a view to developing solutions tailored to customers' needs
• Excellent interpersonal and teamwork skills. At ease negotiating to build partnerships with a network of stakeholders, both internal and external, and ability to act as a change agent
• Ability to present to clients and defend your opinions
• Have 1 or more of the following certifications : Cisco, Fortinet, Juniper, DELLEMC and / or HP

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

Additional Information :

Position Type : Management

Job Status : Regular - Full Time

Work Arrangement : Hybrid

Application Deadline : 06 / 10 / 2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [emailprotected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created : Canada, ON, Ottawa

Bell, one of Canada's Top 100 Employers.