Accommodation Team Leader

Away Resorts Ltd; Cornwall; On-site; CAD 30,000 - 40,000; Full time

Job summary

Join a dynamic and growing company that is transforming the holiday experience in the UK! As a leader in our maintenance and cleaning team, you will ensure that every guest is welcomed into a pristine environment that exceeds their expectations. Your role will involve training and motivating your team to maintain high standards and attention to detail. This flexible position offers opportunities for career progression and a range of benefits that enhance your work-life balance. If you are passionate about delivering exceptional service and want to be part of a vibrant team, this is the perfect opportunity for you!

Benefits

Discounts on Away Resorts Holidays

On Park Discounts

Awards and Recognition

Qualifications

• Experience in a similar role is preferred.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Lead a cleaning team to prepare guest accommodations to high standards.
• Motivate and train team members to ensure quality service.

Skills

Team Leadership

Organizational Skills

Problem-Solving Skills

Attention to Detail

Education

General Education

Job description

Hours of Work

40 hours - weekends required

48 hours (Permanent Contract)

Role

Maintenance, Sports and Leisure

Transport Provided

No

Accommodation

No

Closing Date

16 May 2025

Location

Piperdam Leisure Resort, Dundee, DD2 5LP Nr Birkhill

Due to location, please consider your travel to work. We are situated 10-15 minutes outside of Dundee through Birkhill. Regular buses run most hours from Dundee to Piperdam.

What we need in a nutshell

We want you to lead one of the teams that make our guest accommodation so clean that when guests open their door for the first time, we can hear them say “Wow!”

Who are we?

We are a dynamic and growing company, shaking up the Great British holiday. At our UK resorts, we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: http://www.awayresorts.co.uk. Piperdam Leisure Resorts provides short stay holidays in high-standard self-catering accommodation within beautiful surroundings.

What you’ll be doing

You’ll be working with and leading a cleaning team to prepare guest accommodation to our high standards – and then a little higher. This includes:

• Helping your team to change beds, vacuum, dust, and clean bedrooms and living spaces, clean and restock bathrooms and kitchens, and ensure inventory is correct in each unit
• Motivating and training your team to work to the high standards set out in our Accommodation Manual
• Ensuring that all your accommodation cleaners have the equipment and kit they need for the big clean on check-in days

One more thing… holidays happen at holiday times, so you’ll need to work your magic on bank holidays and weekends too.

Skills, experience, and qualities you’ll need

We aim to deliver delight to our guests, and to do this you will need to:

• Have a good level of general education and experience in a similar role
• Be confident leading a busy team working to deadlines
• Demonstrate excellent organisational and problem-solving skills
• Care about the smallest detail and demonstrate the highest standards

It’s the icing on the cake if you have experience on a holiday park, but don’t worry if you don’t; we provide lots of training.

We have a can-do, people-centred ethos at Away Resorts, and we look for certain qualities in our team members. Read about it and see if you fit the bill.

What we can offer you

This is a flexible role that we can help you fit into your life, and it can also lead to other roles and career progression if you want it to. We offer a great range of benefits, including:

• Discounts on Away Resorts Holidays
• On Park Discounts
• Awards and Recognition

Want to join our team? Here’s how to apply

Just click on the Apply Now button and follow the instructions. To find out more about what it’s like to work for Away Resorts, visit our careers page.

Our promise to you

Holiday Heroes come with all sorts of different superpowers, and we welcome them all! After all, wouldn’t it be boring if we were all the same? We embrace diversity, inclusion, and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination and will strive to ensure our products and our people are unique. We want you to bring your whole self to work!