Accessibility Consultant

ICBC; North Vancouver; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Accessibility Consultant to join their growing Diversity, Equity, Inclusion & Accessibility (DEIA) Team. This pivotal role involves driving the implementation of accessibility strategies and policies to foster an inclusive environment for both employees and customers. You'll collaborate across the organization, conduct accessibility audits, and support various initiatives aimed at enhancing awareness and compliance with accessibility standards. If you're passionate about making a difference and possess the skills to innovate solutions in accessibility, this opportunity is perfect for you.

Benefits

Comprehensive Benefits

Collaborative Work Environment

Flexible Work Arrangements

Qualifications

• 3+ years of experience in accessibility implementation.
• Graduate degree or relevant combination of education and experience.

Responsibilities

• Coordinate development and implementation of accessibility policies.
• Conduct audits and prepare reports on accessibility progress.
• Support the Accessibility Advisory Committee and enhance awareness.

Skills

Problem Solving

Communication

Project Coordination

Analytical Skills

Advocacy

Education

Graduate Degree in Relevant Discipline

Specialized Diploma in Accessibility or Related Fields

Tools

MS Office Suite

Job description

Hours of Work: 7.5 hours per day - 5 day week (M-F)

Work Arrangement: Hybrid 8

Salary Range: $36.30 - $51.33 Hourly

Location: Various locations in British Columbia, Canada

We welcome applications from all qualified job seekers. Should you require any accommodations, including alternative interview formats, assistance with online assessments, or an ASL interpreter, throughout the application or hiring process, please email your request to [e-mail] – we are committed to ensuring an accessible experience for all candidates.

At ICBC, we strive to build diverse teams which reflect the communities we serve. To support this, we’ve created two talent communities for Indigenous Peoples and People with Disabilities. By joining one of these communities, you’ll connect with our recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a talent community.

We look forward to hearing from you!

Position Highlights

The Diversity, Equity, Inclusion & Accessibility (DEIA) Team at ICBC is growing! ICBC launched its Diversity, Equity & Inclusion Strategic Action Plan in January 2023 and its Accessibility Principles & Priorities in September 2023. Reporting to the Associate Director, Diversity, Equity & Inclusion, the Consultant will be key in moving forward the strategy and workplan to build accessibility at ICBC for employees and customers. The Accessibility Consultant will be responsible for coordinating the development, implementation, and maintenance of policies, practices, and procedures to support accessibility and will guide the implementation of ICBC’s requirements under the Accessible BC Act and standards. Additionally, the Accessibility Consultant supports the Accessibility Advisory Committee (AAC) and DEI Department, working to enhance awareness of accessibility and barrier-free considerations across ICBC.

In this role, a typical day might include:

• Consulting with managers on innovative ways to build accessibility for our employees and customers.
• Collaborating with a range of people across the organization to implement ICBC’s Accessibility Principles & Pillars or the Accessible BC Act.
• Supporting the work of our Accessibility Advisory Committee by setting up meeting times, creating agendas, preparing workplans and status reports, and taking minutes.
• Undertaking accessibility audits and evaluating our progress toward achieving accessibility goals.
• Preparing reports and presentations on the progress towards our accessibility goals.
• Conducting research on emerging trends and best practices in accessibility and making recommendations for future actions.
• Answering internal and external questions, requests for information and feedback when accessibility issues arise.
• Reviewing and updating website and promotional information to meet accessibility standards.
• Providing advice to employees on the best way to provide accessible services.
• Hosting conversations on universal design or providing training on disability-related topics.
• Connecting with our Employee Resource Groups and supporting their work to create a more accessible and inclusive ICBC.
• Sharing coffee and conversation with colleagues from across BC’s public sector organizations, provincial agencies and statutory authorities.
• Attending conferences, workshops and webinars to keep current with the latest developments in the field.

You are:

• A confident problem solver – knowledgeable about diversity, equity, inclusion and accessibility and skilled at finding innovative solutions.
• A great communicator – able to build relationships easily and inspire confidence in others.
• Knowledgeable – understand current issues, trends and future directions on accessibility and inclusion.
• Organized – possess strong project coordination skills and experience in implementing initiatives.
• Equity-minded – bring a critical perspective to systemic issues, relying on evidence and action.
• An advocate – willing to address inequities for staff and customers.
• Reflective – aware of your positionality, power and privilege.
• A lifelong learner – open-minded and take ownership of your own learning and growth.
• Analytical – use data to inform your decisions.
• Respectful – honor commitments and respect privacy.
• A team player – work well within a small but mighty DEIA Team!

Position Requirements

You have:

• 3 or more years of experience in implementing accessibility measures.
• A graduate degree in a relevant discipline; or a combination of both!
• Proficiency in the use of the MS Office Suite of programs.

We value lived experience, so if you’re interested in this role, we encourage you to apply (even if you feel your skills aren’t perfectly aligned with those listed).

Bonus points if you have:

• A specialized diploma in studies related to accessibility, equity, diversity, inclusion, reconciliation, or social justice.

Position Information

About us:

At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

• Hybrid 8 – you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.