Academic Programs Support Specialist

Concordia University

Montreal

On-site

CAD 48,000 - 57,000

Full time

8 days ago

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Benefits offered by this job

Comprehensive benefits

Defined pension plan

On-site gym

Health clinic

Educational opportunities

Job summary

Concordia University is seeking a Program Assistant to support the Classics, Modern Languages and Linguistics programs at Sir George Williams (Downtown) campus. The role involves handling inquiries, coordinating admissions and curriculum processes, and supporting committees and events.

This replacement contract through May 1, 2027 offers comprehensive benefits, a defined pension plan, and access to on-site facilities. Proficiency in English and French, and experience with SIS/CCMS/AEM are assets.

Qualifications

Attestation of College Studies (ACS) in Office Studies or a related discipline and two to four years of related work experience.
Good knowledge (Level 4) of spoken and written English.
Basic knowledge (Level 3) of French.
Proficiency in Word and Excel for document preparation and data handling.
Excellent interpersonal and communication skills with diverse groups.
Strong organizational skills and attention to detail.
Self-starter with minimal supervision and team-oriented mindset.

Responsibilities

Be the first point of contact for students and faculty via phone, email, and in person.
Coordinate documentation for recruitment, admissions, registration, awards, curriculum changes, exams, and graduation.
Support recruitment and retention activities and prepare promotional materials.
Act as secretary to program committees; prepare agendas, record minutes, maintain files.
Prepare documents, forms, correspondence, and reports as delegated.
Assist in student advising, retention, and orientation activities.