Academic Manager, Continuing Teacher Education

Queen's Student Alumni Association; Kingston; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks an Academic Manager to lead the Continuing Teacher Education team. This role involves overseeing course development, managing budgets, and ensuring compliance with educational standards. The ideal candidate will possess strong project management skills and a passion for fostering innovation in educational practices. Join a collaborative environment that values diversity and encourages professional growth. If you are driven by a commitment to excellence in education and eager to make a meaningful impact, this opportunity is perfect for you.

Qualifications

• 5+ years in project management and course development.
• Experience in supervisory or management roles in education.

Responsibilities

• Manage daily operations and budget for course development.
• Ensure high-quality academic content and compliance with regulations.

Skills

Project Management

Curriculum Design

Data Analysis

Problem Solving

Leadership

Education

Bachelor’s Degree in Education

Master’s Degree in Education

Tools

Learning Management System (D2L)

AI Tools in Instructional Design

Job description

Academic Manager, Continuing Teacher Education

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Competition Number: J0425-1152

Position Title: Academic Manager, Continuing Teacher Education

Position Number (Final): 00508468

Employee Group: Managerial & Professional

Job Category: Administrative Management

Department or Area: Continuing Teacher Education

Location: Kingston, Ontario, Canada (On-site)

Grade: 09 Review Salary Information Here

Hours per Week: 35

Job Type: Permanent (Continuing)

Shift: 7 Monday - Friday

Number Of Positions: 1

Date Posted: May 9, 2025

Closing Date: June 1, 2025

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COVID 19 On-Campus Requirements

Prior to May 1, 2022, the University required all students, faculty, staff, and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1, 2022, but the University may reinstate them at any point.

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.

Come work with us!

Job Summary

Reporting to the Director, CTE and Professional Studies, the Academic Manager is responsible for the overall daily operational support and budget accountability for the Continuing Teacher Education course development team. The incumbent directs and supervises all course development related work and is responsible for managing data collection, analysis, and reporting, troubleshooting, and cyclical review. In consultation with the senior leadership team, the Academic Manager analyzes current enrolment trends and market demand to determine new courses for development, courses to discontinue and courses to update. The incumbent will be a primary point of contact when liaising with regulatory bodies, including the Ontario College of Teachers, Teacher Qualification Service (BC), and the Saskatchewan Professional Teachers Regulatory Board. The incumbent champions and leads transformational change that promotes growth of the unit and the course development staff while promoting an environment that promotes, encourages and rewards creativity and innovation. The Academic Manager works collaboratively with the Registration Manager to build a collaborative and diverse team environment that celebrates individual strengths, differences and perspectives to foster a dynamic and innovative environment.

Working with the Director, CTE and Professional Studies and Executive Director, Strategy & Global Engagement, the incumbent frequently interacts with senior administrators across faculties/schools and other units to facilitate and appropriate two-way flow of ideas, information and knowledge, and to develop strategic linkages to advance Queen’s Continuing Teacher Education. On occasion, the incumbent will be required to travel to represent and act on behalf of the Director or Executive Director.

Job Description

KEY RESPONSIBILITIES:

• Provide expert advice to the Executive Director to form the annual business plan, including specific goals for course development and proposed strategies to meet these objectives.
• Assist in the development of the strategic plan for CTE that aligns with the Faculty’s Strategic Framework and the University’s Strategic Framework.
• Make operational, budget and strategic decisions in consultation with the Director and Executive Director that align with the unit’s strategic plan
• In consultation with the Director, CTE and Professional Studies and Executive Director, Strategy & Global Engagement, manage budget planning and recommend resource allocation for the unit.
• Responsible for course development and IT-related budget development of CTE’s revenue and expenditures, and cost-benefit decision-making as it relates to the course development team.
• Recommend and facilitate the implementation of systems, procedures and policies to continually improve processes.
• Ensure effective communications and decision-making between the unit and internal and external stakeholders. Initiate and maintain good working relationships with senior-level individuals and officials on behalf of the Faculty.
• Use most effective methods including AI to increase revenue generation, improve operational efficiency, reduce costs and stronger position the unit in the evolving educational landscape.
• Ensure that the development of academic content, testing and assessment of all courses is of the highest quality in terms of course content, inclusion of current research and use of existing and emerging technologies.
• Plan and oversee the units course development process. This includes ensuring appropriate resources are in place and that quality courses are developed in a timely manner, meeting Ontario College of Teachers, TQS and other guidelines.
• Align course development plans with the vision and goals of the unit considering evidence-based teaching practices and emerging educational technologies to maintain the University’s competitive advantage in innovative online teaching and learning.
• Address academic concerns of CTE students and instructors relating to course content and delivery, including accommodations, academic dishonesty and appeals of failed grades that have escalated by the Staffing Coordinator.
• Oversee the accreditation and reaccreditation of all courses; ensure compliance with governance and regulatory matters, new initiatives and policy changes.
• Liaise with E-learning services and ITS regarding technological aspects of the online courses including the course management system (D2L), course templates and new technologies.
• Regularly review, modify and implement an assessment and evaluation policy for all CTE courses ensuring that feedback is considered from all stakeholders.
• Conceptualize, coordinate and approve new initiatives in order to improve development efficiencies.
• Oversee the creation, revision and implementation of course assessment policies ensuring they are in support of the strategic framework, academic plan and align with Queen’s University policies.
• Oversee short/long-term project planning and implementation.
• Provide advice and guidance to staff, students and potential registrants in complex circumstances.
• Interpret policies and regulations of governing bodies such as the Ontario College of Teachers, Ministry of Education and other stakeholders to provide advice to registrants and unit staff, and to create and implement appropriate and effective office policies, procedures and processes.
• Engage employees by identifying their strengths and potential and building on them. Lead with a passion for the mission, vision, values of the units and the Faculty. Coach and build leadership capacity in others.
• Work with the Registration Manager, CTE to create, offer and implement coaching, mentoring and team building activities on an ongoing regular basis that support a collaborative and diverse team environment focused on individual growth and team building.
• Plan, prioritize and manage the work of employees, providing strategic and tactical advice, guidance and coaching. Identify the need for staff resources, participate on staffing committees, and make effective recommendations regarding employee selection.
• Manage performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
• Assess staff training and development needs, and ensure that employees receive training required to improve and sustain successful performance.
• Investigate, address and resolve employee/labour relations issues, including disciplinary matters. Make decisions or effective recommendations on matters involving possible discipline, discharge and probationary termination.
• Complete other duties in support of the unit as required.
  
  

Required Qualifications

• A Bachelor’s or Master’s degree in Education, or related field and at least five years of experience in project management/coordination and course development.
• Minimum 3 years in supervisory or management roles.
• Demonstrated experience in project management and coordination in a complex, multi-faceted environment involving high-level problem-solving skills.
• Familiarity with Understanding by Design and ADDIE.
• Previous work experience in a university or other post-secondary academic environment is preferred.
• Broad knowledge of a university structure, policy, administrative and financial systems an asset.
• Must be available for travel across Canada and internationally.
• Must be available to work irregular hours. Some evening and weekend work may be required.
• Consideration will be given to an equivalent combination of education and experience.
• Several years of work experience as an instructional designer is considered an asset.
• This is a fully on-site position.
  
  

Special Skills

• Project management, curriculum design, and data analysis skills.
• Familiarity with AI capabilities in instructional design and course development.
• Ability to inspire and motivate others to achieve high performance while creating conditions for nurturing a change culture.
• Demonstrated problem solving and decision-making skills. Ability to think and act strategically, creatively and dynamically in a high-pressure work environment.
• Analytical and interpretive skills with the ability to manage change and conceptualize creative and feasible solutions.
• Proficient long-range planning skills.
• Excellent interpersonal and communication skills, with the ability to work collaboratively with diverse stakeholder groups, both internal and external to the university.
• Strong interpersonal skills with a high degree of sensitivity, tact, diplomacy and discretion to deal with confidential matters.
• Ability to remain objective, fair and flexible without compromising standards and established policies.
• Multicultural and intercultural competencies with knowledge of both individual differences and diversity challenges
• Leadership skills with a commitment to promoting positive, inclusive, and supportive working relationships.
• A high degree of expertise, judgement and experience with academic and operational matters in order to advise committees and teams.
• Strong organizational and effective time management skills to be able to manage multiple demands, competing priorities, and deadlines.
• Demonstrated ability to exercise resourcefulness and take initiative, but also to work effectively as a member of a team.
  
  

Decision Making

• Determine the best approach for implementation of new initiatives and adapt policies and procedures accordingly.
• Determine best solution to streamline and increase efficiency and effectiveness of administrative processes, and determine if policy, procedure, or standards should be modified; decide on how to best implement changes when necessary.
• Determine operational priorities and resolve administrative challenges and priority conflicts affecting the unit.
• Make sound financial decisions such as preparing program budgets, departmental budgets and annual financial reports for presentation to the Executive Director, Professional and Non-credit Programs and Executive Director, Finance and Administration.
• Determine financial viability of new initiatives through cost analysis.
• Determine academic policies for Continuing Teacher Education relating to course development and copyright regulations.
• Determine Information Technology support and provide direction regarding the learning management system, course templates and technology tools to the course development team.
• Exercise judgment on when to involve the Director and/or Executive Director on issues that require decisions, or to make decisions and take independent action.
• Evaluate job candidates and makes effective recommendations on suitable hires.
• Make decisions and/or effective recommendations regarding transfers and promotions.
• Evaluate employee performance and decide on appropriate training or coaching to address lack of proficiency in carrying out responsibilities, or remedial action for staff disciplinary situations.
• Assess investigation outcomes of grievances and make effective recommendations on appropriate course of action or next steps on grievances.
• Make effective recommendations on level of discipline up to discharge and probationary termination.
  
  

Employment Equity and Accessibility Statement

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at [e-mail].

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Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Education and Training

• Industries

  Strategic Management Services

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Academic Manager, Continuing Teacher Education

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