A.E.S & Technology Sales Representative - West - Power Systems

Ring Power Corporation; Riverview; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated individual to drive growth in their Advanced Electrical Services group. This role involves managing customer accounts, conducting outreach, and providing technical support to enhance customer understanding of products and services. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a commitment to customer satisfaction. Join a dynamic team where your contributions directly impact success and customer relationships, all while working in a supportive environment that values safety and innovation.

Qualifications

• 1-2 years of experience in a relevant role is preferred.
• High School diploma or GED is required.

Responsibilities

• Manage territory effectively, including cold calls and customer relationships.
• Provide technical support and collaborate with experts to enhance customer learning.

Skills

Communication Skills

Problem Solving

Customer Service Orientation

Negotiating Skills

Planning and Organizing

Education

High School diploma or GED

Tools

CRM Software

Microsoft Office 365 Suite

Job description

Main Duties & Responsibilities

Primary Job Role

Drives growth for the Advanced Electrical Services group within Ring Power’s assigned territory.

Manages their territory effectively, including conducting cold calls, building and strengthening relationships with customers, and expanding the customer base.

Provides or facilitates technical and educational support to customers, collaborating with other Ring Power technical and training experts to build credibility and advance customer learning about products, services, and solutions.

Assists managers in developing annual goals and objectives for the market, including specific accounts, products and/or industries, with periodic progress reviews. Collaborates with other Ring Power professionals, departments, and divisions on marketing, sales, service, and operations.

Develops and maintains customer accounts, including establishing proper credit levels, tracking all sales opportunities and activities in the CRM, and keeping records current.

Develops and submits yearly territory forecast and plan for approval by manager.

Serves as the customer's primary contact for technology including Vision Link, Product Link, MCC, and all other Caterpillar applications.

Performs other duties as assigned.

Essential Job Competencies

Safety: Fully supports, encourages, and follows safe work behavior, considering safety of paramount importance in the workplace.

Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the Learning Management System (LMS) and other applicable sources. Demonstrates effective application of the job specific knowledge, skills, and abilities required to resolve job-related challenges in the workplace. Refer to job-specific training requirements for the job identified in the LMS.

Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication. Ensures that others having a need to know are kept informed about developments, progress, problems, and plans through consistent, effective communication. Avoids surprises.

Credibility: Demonstrates concern to be responsible, reliable, and trustworthy. Maintains commitments. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual, follows instructions, policies, and procedures.

Confidence and Drive: Confident in one's ideas and capability to be successful; willingness to take an independent position in the face of opposition. Approaches challenging tasks with a "can-do" attitude. Driven to see projects and tasks through to successful completion, not swayed by resistance and focuses on achievement of the initiative.

Negotiating: Seeks to understand others' interests. Knows when to be gentle and when to be assertive, and acts accordingly. Questions and counters others' proposals without damaging relationships. Explains positions to gain acceptance. Works from facts and a strong knowledge base. Seeks common interests and win/win solutions or mutually agreeable trade-offs.

Interpersonal Skill: Anticipates, notices, and understands concerns of others, involving them in a process or decision to ensure their support. Develops and maintains positive relationships. Considerate and discreet in handling challenging, awkward, or tense interpersonal situations, focusing on issues and interests instead of people or positions. Knows when to escalate critical issues when unsuccessful in gaining support.

Planning and Organizing: Creates realistic schedules and follows them. Evaluates progress against schedule and goal. Identifies the sequence of tasks and the resources needed to achieve a goal, and prioritizes key action steps. Anticipates the impacts/risks of actions. Seeks and uses others' input about critical actions, timelines, sequencing, scope, methodology, expected outcomes, and priorities. Adjusts plans based on input.

Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.

Strategic: Understands relevant industry and market trends. Develops and proposes a long-term strategy based on an analysis of the industry, marketplace, and current and potential capabilities compared to competitors. Anticipates potential problems and develops appropriate contingency plans. Conducts independent analysis in the creative search for new ideas or solutions.

Company Overview

In 1962, Ring Power Corporation became a full-line Caterpillar dealer in North Florida, and later expanded its authorized territory to include Central Florida.

Today, Ring Power Corporate headquarters in St. Augustine oversees the operations of 15 branch locations throughout Florida, including large regional facilities in Tampa and Orlando. Ring Power also has four facilities outside of Florida - The Carolinas, Georgia, and Texas - to serve the needs of other specialized industries and customers.

Ring Power Corporation has become one of the largest Caterpillar dealers in the Southeastern United States through dedication to the mission of customer service. To preserve the "Customers First" reputation that Ring Power was built on, we continually train our employees and work closely with our customers to assure complete satisfaction, especially after the sale.

Currently, more than 2,000 employees at 19 locations throughout Florida and the United States work hard to provide the highest quality construction equipment, backed by responsive, professional service and support at every level.

Qualifications

Education and Experience

Formal Education: High School diploma or GED.

Experience: 1-2 years.

Required / Credentials

Able to easily and effectively comprehend written material and communicate orally and in writing with employees and customers.

Valid driver's license.

Ability to pass a drug test.

Not Required but Highly Desired Criteria

Sales experience.

Industry or technical experience.

CRM experience.

Microsoft Office 365 Suite.

Updating of Knowledge

Job requirements frequently change requiring re-training once or more per year.

Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness

Problem Solving: Job requires complex problem-solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.

Creativity: Job requires extensive creativity and a constant need to find new and improved solutions to be effective.

Autonomy: Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities, and decision-making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.

Working Environment

Stress Load: Occasional exposure to these stresses (less than 20% of the time).

Workload Fluctuation: Job frequently involves changes in priorities, complexity, and/or quantity of work.

Work Schedule: Work is scheduled after regular business hours with frequent requirements to work days, holidays, and weekends.

Organizational Impact

A person's performance in this job has considerable immediate impact on expense, efficiencies, or achievement of overall department objectives.

Supervisory Responsibility

Job has no subordinates / no supervisory responsibility (may work independently or as a member of a team).

Physical Demands

NA: Not Applicable

O: Occasionally - (up to 3 hours/day)

F: Frequently - (3-6 hours/day)

C: Constantly - (6-8 hours/day)

N/A: Climbing N/A: Balancing O: Stooping O: Kneeling O: Crouching N/A: Crawling O: Reaching F: Standing F: Sitting F: Walking N/A: Feeling N/A: Fingering O: Grasping N/A: Repetitive Motion F: Talking O: Hearing N/A: Pushing - Up to 25 lbs. O: Pulling - Up to 25 lbs. O: Lifting - Up to 25 lbs. N/A: Pushing - 26-50 lbs N/A: Pulling - 26-50 lbs. N/A: Lifting - 26-50 lbs. N/A: Pushing - Over 50 lbs. N/A: Pulling - Over 50 lbs. N/A: Lifting - Over 50 lbs.

Environmental Conditions

NA: Not Applicable

O: Occasionally - (up to 3 hours/day)

F: Frequently - (3-6 hours/day)

C: Constantly - (6-8 hours/day)

F: Inside conditions: Protection from weather but not necessarily from temperature change. N/A: Outside environmental conditions: No effective protection from weather. N/A: Extreme cold: Temperatures below 32 degrees for periods of more than one hour. O: Extreme heat: Temperatures above 100 degrees for periods of more than one hour. O: Noise: sufficient noise to cause the worker to shout to be heard above the ambient noise level N/A: Vibration: Exposure to oscillating movements of the extremities of the whole body. O: Hazards: Includes a variety of physical conditions (i.e. proximity to moving mechanical parts, electrical current, working in high places, exposure to heat and/or chemicals). O: Atmospheric conditions: One or more of the following conditions that affect the respiratory system or the skin: Fumes, odors, dust, mists, gases or poor ventilation. N/A: Oils: There is air and/or skin exposure to oils and other cutting fluids. N/A: Air particulates/contaminants: The worker is required to wear a respirator.

RING POWER CORPORATION, INC. IS AN EQUAL OPPORTUNITY EMPLOYER