7-Star Guest Experience Specialist
Canalta Group
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Benefits offered by this job
Job summary
Canalta Hotels is seeking a friendly and energetic guest service agent in Camrose, Alberta. You will complete a dedicated training program to deliver exceptional guest service and act as a brand ambassador across in-person, phone, and online interactions.
Join a team that values hospitality, teamwork, and flexible scheduling while providing discounts, benefits, and opportunities for growth within the Canalta Hotel family.
Qualifications
- Customer-service experience is a plus, but passion for helping others matters most.
- Engaging, friendly demeanor that puts guests at ease.
- Comfort with technology and learning new programs.
Responsibilities
- Next Level Guest Service: complete a training program designed for top-notch guest service agents.
- Be a Brand Ambassador: represent Canalta values in person, on the phone and online.
- Deliver Stellar Service: provide 7 Star service by anticipating guests' needs and creating unforgettable moments.
- Welcome Guests with a Smile: greet guests and manage check-ins/outs with a warm, welcoming attitude.
- Be a Problem Solver: resolve guest issues and turn obstacles into opportunities for great experiences.
- Bring your A-game to keep the lobby and reception clean and organized for an inviting environment.
- Embrace hotel guidelines and safety measures to ensure a safe, outstanding guest experience.
Skills
Job description
Canalta Hotels is seeking a friendly and energetic guest service agent in Camrose, Alberta. You will complete a dedicated training program to deliver exceptional guest service and act as a brand ambassador across in-person, phone, and online interactions.
Join a team that values hospitality, teamwork, and flexible scheduling while providing discounts, benefits, and opportunities for growth within the Canalta Hotel family.
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