3rd Key

Lids; Sydney; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated individual to join their retail team. In this role, you will generate sales by delivering exceptional customer service while adhering to company policies and maintaining store standards. You will also supervise associates, ensuring they are trained and compliant with operational guidelines. This position offers an exciting opportunity to develop your retail skills in a dynamic environment, where your contributions will directly impact the store's success. If you're passionate about sales and enjoy working with a team, this role could be the perfect fit for you.

Qualifications

• High school diploma or equivalent plus one year of relative experience.
• Strong interpersonal skills and ability to communicate clearly.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Assist in recruiting and training store personnel on operations.

Skills

Verbal Communication

Sales Skills

Inventory Management

Interpersonal Skills

Computer Operation

Education

High School Diploma or Equivalent

Less Than High School Graduate

Job description

About Our Company

General Position Summary

Generate Sales

1. Produce sales gains by providing customer service.
2. Meet or exceed Company Objectives in all individual statistics.
3. Provide consistent, documented appraisal of an associate’s sales performance. Support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
4. Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
5. Maintain a professional appearance consistent with Dress Code Policy.

Principle Duties and Responsibilities

Control Expenses

1. Protect Company assets within guidelines of LIDS Retail policies.
2. Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
3. Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
4. Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
5. Open and close the store as required following the procedures per the Operations P&P Manual.
6. Support and adhere to all LIDS policies, procedures, and guidelines.

Supervise Associates

1. Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and conduct regular follow-up.
2. Assist in recruiting and training store personnel on proper store operations and procedures.
3. Encourage store associates’ compliance with established company policies, procedures, and guidelines including (but not limited to) safekeeping of company inventory, funds, and property.
4. Perform work of subordinates as needed.
5. Communicate with employees at all levels of the company.
6. Other duties as assigned.

Additional Principal Duties And Responsibilities

Job Required Knowledge & Skills

1. High school diploma or equivalent plus one year of relative experience.
2. Established ability to produce sales results while minimizing loss.
3. Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
4. Ability to operate a computer, as well as maneuver relative software programs.
5. Ability to lift up to 50 pounds.
6. Ability to climb a ladder and work with hands overhead.
7. Standing required for up to 100% of the work time.
8. Ability to work unsupervised.

Preferred Job Required Knowledge & Skills

Education

1. Less Than High School Graduate
2. High School Graduate or Equivalent

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