3rd Key

Lids Inc; Sydney; On-site; CAD 30,000 - 50,000; Full time

Job summary

An established industry player in retail is seeking a dedicated Store Associate to enhance customer experiences and drive sales. In this dynamic role, you will be responsible for providing exceptional customer service, managing store inventory, and ensuring compliance with company policies. The ideal candidate will possess strong interpersonal skills, a commitment to achieving sales goals, and the ability to work independently. Join a vibrant team where your contributions will directly impact the success of the store and help create a welcoming environment for all customers. If you are passionate about retail and eager to grow in your career, this opportunity is perfect for you.

Qualifications

• High school diploma or equivalent plus one year relative experience.
• Strong interpersonal skills and ability to communicate professionally.

Responsibilities

• Produce sales gains by providing excellent customer service.
• Control expenses and protect company assets.
• Assist in recruiting and training store personnel.

Skills

Verbal Communication

Sales Performance

Interpersonal Skills

Computer Operation

Inventory Management

Education

High School Diploma

Tools

Point of Sale (POS) System

Job description

Store # - Mall Name: 7807 - Mayflower Mall

About Our Company

General Position Summary

• Produce sales gains, by providing customer service.
• To meet or exceed Company Objectives in all individual statistics.
• Learn to provide consistent, documented appraisal of an associate’s sales performance. Provide support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Principle Duties and Responsibilities

• Control Expenses
• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.
• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer, as well as maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Preferred Job Required Knowledge & Skills