3PL Warehouse Supervisor-Orthopaedics

Johnson & Johnson Co.; Markham; On-site; CAD 92,000 - 146,000; Full time

Job summary

Johnson & Johnson is recruiting a 3PL Warehouse Supervisor to lead daily warehouse operations in a high‑touch environment in Toronto, Canada. You will oversee 3PL partners, ensure inventory accuracy, and drive safety and quality across inbound, outbound, and returns processes.

Ideal candidates bring 5–7 years in warehouse/logistics, experience with 3PLs, and strong data‑driven problem‑solving skills; Lean Six Sigma familiarity is a plus. Local travel up to 10% may be required.

Qualifications

• Minimum 5–7 years of progressive warehouse, distribution, or logistics operations experience.
• Experience supervising a 3PL partner and enforcing SOPs.
• Strong inventory control, order fulfillment, and warehouse metrics knowledge.
• Regulated environment experience with quality and compliance requirements.
• Ability to analyze data, identify issues, and drive corrective actions.
• Ability to work in a warehouse environment with standing, walking, and lifting.

Responsibilities

• Provide day‑to‑day oversight of 3PL warehouse activities (receiving, put‑away, picking, packing, shipping, returns).
• Serve as primary point of contact between DePuy Synthes and 3PL site leadership; monitor SLAs and KPIs.
• Monitor inventory accuracy; support cycle counts and corrective actions.
• Ensure GDP/GMP compliance and safety requirements; support quality control.
• Drive continuous improvement on productivity, cost, quality, and service.
• Review reports to identify trends and escalate risks; collaborate cross‑functionally.
• Foster safety, accountability, and compliance across warehouse activities.

Skills

Collaboration

Compliance Management

Cost Management

Demand Forecasting

Detail‑Oriented

Developing Others

Distribution Management

Inventory Optimization

Leadership

Operations Management

Order Management

Team Management

Transportation Management

Warehouse Management

Education

High school diploma or equivalent

Post‑secondary education in Supply Chain, Logistics, Business, or a related field

Tools

Warehouse Management Systems (WMS)

Lean Six Sigma

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

Job Function: Supply Chain Deliver

Job Sub Function: Warehouse & Distribution

Job Category: People Leader

All Job Posting Locations: Markham, Ontario, Canada

Job Description: DePuy Synthes is recruiting for a 3PL Warehouse Supervisor, located in Toronto, Canada

Job Overview

The 3PL Warehouse Supervisor plays a critical role in ensuring safe, compliant, and efficient warehouse operations through daily oversight of third‑party logistics (3PL) partners. This role is accountable for execution excellence across inbound, outbound, inventory, and returns activities while maintaining strong compliance with quality, safety, and regulatory requirements. This is an exciting opportunity to influence performance at the intersection of operations, quality, and vendor management while supporting the reliable delivery of products that help improve patient outcomes.

Key Responsibilities

• Provide day‑to‑day operational oversight of 3PL warehouse activities, including receiving, put‑away, picking, packing, shipping, and returns processing.
• Act as the primary point of contact between DePuy Synthes and the 3PL site leadership, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met.
• Monitor inventory accuracy and warehouse execution, supporting cycle counts, root‑cause investigations, and corrective actions.
• Ensure compliance with all applicable quality, regulatory, and safety requirements, including GDP, GMP (as applicable), and internal procedures.
• Support continuous improvement initiatives focused on productivity, cost, quality, and service performance within the 3PL operation.
• Review operational reports and metrics, identify trends or gaps, and elevate risks or issues in a timely manner.
• Collaborate cross‑functionally with Supply Chain, Quality, Customer Service, and Planning teams to resolve operational issues and support business needs.
• Reinforce a culture of safety, accountability, and compliance across all warehouse activities.

Qualifications

• Education Required: High school diploma or equivalent. Preferred: Post‑secondary education in Supply Chain, Logistics, Business, or a related field.
• Experience and Skills Required: Minimum 5–7 years of progressive experience in warehouse, distribution, or logistics operations, including experience working with or supervising a 3PL partner. Demonstrated experience in supervising daily warehouse operations and enforcing standard operating procedures. Strong understanding of inventory control, order fulfillment, and warehouse performance metrics. Experience working in a regulated environment with quality and compliance requirements. Ability to analyze operational data, identify issues, and drive corrective actions. Ability to work in a warehouse environment, including standing, walking, and occasional lifting of materials as required.
• Preferred: Prior experience supporting medical device, pharmaceutical, or healthcare supply chains. Experience with warehouse management systems (WMS) and performance reporting tools. Exposure to continuous improvement methodologies (Lean, Six Sigma, Kaizen). Experience participating in audits or inspections at distribution facilities. Strong communication skills with the ability to influence internal stakeholders and external partners.
• Other Language: English required; French is an asset.
• Travel: Limited; up to 10% (local or regional, as required).
• Certifications: Lean, Six Sigma, or supply chain certifications preferred but not required.
• Union: Not applicable.
• Driver’s License: Not required.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.

Required and Preferred Skills

• Collaboration, Compliance Management, Cost Management, Demand Forecasting, Detail‑Oriented, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Inclusive Leadership, Inventory Optimization, Leadership, Operations Management, Order Management, Organizing, Performance Measurement, Strategic Supply Chain Management, Team Management, Transportation Management, Warehouse Management

The anticipated base pay range for this position is : $65,000 to $103,500

Additional Description for Pay Transparency: Under current guidelines, this position is eligible for a discretionary performance bonus.

The Company uses Artificial Intelligence in its assessment of applicants.

This job posting is for an existing position.

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.

Our Credo calls on us to respect the dignity of every individual and create an environment for all people to thrive. Throughout the recruitment process - from application through hiring - we are committed to providing reasonable accommodations/adjustments for qualified candidates with disabilities. If you need support at any stage of the recruitment process, please complete our candidate accommodation request form so we can assist you.