3PL Warehouse Supervisor-Orthopaedics

Biopharma Asia; Markham; On-site; CAD 65,000 - 104,000; Full time

Job summary

Johnson & Johnson through DePuy Synthes is recruiting for a 3PL Warehouse Supervisor in the Toronto/Markham area. You will oversee 3PL warehouse operations, ensuring safe, compliant, and efficient activities across inbound, outbound, inventory, and returns.

The role emphasizes collaboration with Supply Chain, Quality, and Planning teams to meet SLAs/KPIs and drive continuous improvement in productivity, cost, and service.

Qualifications

• Minimum 5–7 years in warehouse, distribution, or logistics operations, including 3PL supervision.
• Experience supervising daily warehouse operations and enforcing SOPs.
• Strong understanding of inventory control, order fulfillment, and warehouse performance metrics.
• Experience in regulated environments with quality and compliance requirements.
• Ability to analyze operational data, identify issues, and drive corrective actions.
• Experience with warehouse management systems (WMS) and reporting tools.
• Exposure to Lean, Six Sigma, Kaizen methodologies.

Responsibilities

• Provide day-to-day operational oversight of 3PL warehouse activities, including receiving, put-away, picking, packing, shipping, and returns processing.
• Act as primary liaison between DePuy Synthes and 3PL site leadership to ensure SLAs and KPIs are met.
• Monitor inventory accuracy and warehouse execution; support cycle counts and corrective actions.
• Ensure compliance with GDP, GMP (as applicable), and internal procedures.
• Support continuous improvement initiatives focused on productivity, cost, quality, and service within 3PL operations.
• Review operational reports and metrics, identify trends, and escalate risks or issues promptly.
• Collaborate cross-functionally with Supply Chain, Quality, Customer Service, and Planning to resolve issues.
• Foster a safety, accountability, and compliance culture across warehouse activities.

Skills

Warehouse operations

3PL supervision

Inventory control

Quality & compliance

Education

High school diploma or equivalent

Post-secondary in Supply Chain/Logistics/Business

Tools

WMS

Performance reporting tools

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Supply Chain Deliver

Job Sub Function

Warehouse & Distribution

Job Category

People Leader

All Job Posting Locations

Markham, Ontario, Canada

Job Description

DePuy Synthes is recruiting for a 3PL Warehouse Supervisor, located in Toronto, Canada

Job Overview

The 3PL Warehouse Supervisor plays a critical role in ensuring safe, compliant, and efficient warehouse operations through daily oversight of third ‑ party logistics (3PL) partners. This role is accountable for execution excellence across inbound, outbound, inventory, and returns activities while maintaining strong compliance with quality, safety, and regulatory requirements.

This is an exciting opportunity to influence performance at the intersection of operations, quality, and vendor management while supporting the reliable delivery of products that help improve patient outcomes.

Key Responsibilities

• Provide day ‑ to ‑ day operational oversight of 3PL warehouse activities, including receiving, put ‑ away , picking, packing, shipping, and returns processing.
• Act as the primary point of contact between DePuy Synthes and the 3PL site leadership, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are consistently met.
• Monitor inventory accuracy and warehouse execution, supporting cycle counts, root ‑ cause investigations, and corrective actions.
• Ensure compliance with all applicable quality, regulatory, and safety requirements, including GDP, GMP (as applicable), and internal procedures.
• Support continuous improvement initiatives focused on productivity, cost, quality, and service performance within the 3PL operation.
• Review operational reports and metrics, identify trends or gaps, and elevate risks or issues in a timely manner .
• Collaborate cross ‑ functionally with Supply Chain, Quality, Customer Service, and Planning teams to resolve operational issues and support business needs.
• Reinforce a culture of safety, accountability, and compliance across all warehouse activities.

Qualifications

Education

• Required: High school diploma or equivalent.
• Preferred: Post ‑ secondary education in Supply Chain, Logistics, Business, or a related field.

Experience and Skills

• Required: Minimum 5–7 years of progressive experience in warehouse, distribution, or logistics operations, including experience working with or supervising a 3PL partner.
• Demonstrated experience in supervising daily warehouse operations and enforcing standard operating procedures.
• Strong understanding of inventory control, order fulfillment, and warehouse performance metrics.
• Experience working in a regulated environment with quality and compliance requirements.
• Ability to analyze operational data, identify issues, and drive corrective actions.
• Ability to work in a warehouse environment, including standing, walking, and occasional lifting of materials as required .
• Preferred: Prior experience supporting medical device, pharmaceutical, or healthcare supply chains.
• Experience with warehouse management systems (WMS) and performance reporting tools.
• Exposure to continuous improvement methodologies (Lean, Six Sigma, Kaizen).
• Experience participating in audits or inspections at distribution facilities.
• Strong communication skills with the ability to influence internal stakeholders and external partners.

Other

• Language: English required ; French is an asset.
• Travel: Limited; up to 10% (local or regional, as required ).
• Certifications: Lean, Six Sigma, or supply chain certifications preferred but not required .
• Union: Not applicable.
• Driver’s License: Not required.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Required Skills

Collaboration, Compliance Management, Cost Management, Demand Forecasting, Detail-Oriented, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Inclusive Leadership, Inventory Optimization, Leadership, Operations Management, Order Management, Organizing, Performance Measurement, Strategic Supply Chain Management, Team Management, Transportation Management, Warehouse Management

Preferred Skills

Collaboration, Compliance Management, Cost Management, Demand Forecasting, Detail-Oriented, Developing Others, Distribution Management, Distribution Resource Planning (DRP), Inclusive Leadership, Inventory Optimization, Leadership, Operations Management, Order Management, Organizing, Performance Measurement, Strategic Supply Chain Management, Team Management, Transportation Management, Warehouse Management

The anticipated base pay range for this position is

$65,000 to $103,500

Additional Description for Pay Transparency

Under current guidelines, this position is eligible for a discretionary performance bonus. The Company uses Artificial Intelligence in its assessment of applicants. This job posting is for an existing position. For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.

The Company uses AI in its assessment of applicants.

This job posting is for an existing position.

Johnson & Johnson is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs.

If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.