3319 - Intermediate Salesforce Marketing Cloud Specialist

Amyantek; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Amyantek Inc. is seeking an Intermediate Salesforce Specialist for a 1-year contract based in Toronto, with a hybrid work arrangement (onsite Monday to Wednesday) and a 40-hour work week.

You will mainly work in Salesforce Sales Cloud, translating business requirements into Salesforce configurations and audience setups. The role requires hands-on experience with audience management, advanced data analysis, and collaboration with stakeholders across business and technical teams.

Qualifications

• Extensive hands-on Salesforce Sales Cloud experience.
• Experience deploying Tasks, Surveys, Quizzes and Articles.
• Ability to gather requirements and translate to Salesforce.
• Strong Excel, Power BI and SQL skills.
• Excellent stakeholder communication.

Responsibilities

• Work within Salesforce Sales Cloud to deploy features.
• Define audiences and manage complex audiences in Salesforce.
• Analyze data using Excel, Power BI and SQL.
• Collaborate with business and technical stakeholders.

Skills

Sales Cloud

Audience management

Requirements gathering

Stakeholder engagement

Excel

Power BI

SQL

Communication skills

Tools

Salesforce

Job description

The manager is essentially giving us 4 priority areas:

• 95% Salesforce Sales Cloud - specifically deployment of Tasks, Surveys, Quizzes and Articles.
• Complex audience management - gather/understand business requirements -> translate them into Salesforce language -> actually set up the audiences. This end-to-end piece is important.
• Deep analytics - hands-on Excel + Power BI + SQL. All three should be treated as core requirements.

Contract: 1 year, with possibility of extension

Location: 1500 Don Mills Road, Toronto

Work Arrangement: Hybrid - Monday to Wednesday onsite

Hours: 40 hours per week

Role Overview

RBH is seeking an Intermediate Salesforce Specialist with strong hands-on Salesforce experience, primarily within Salesforce Sales Cloud, combined with experience managing complex audiences and strong data and analytical capabilities.

The role is approximately 95% focused on Salesforce Sales Cloud and requires someone who can work directly with business stakeholders, understand their requirements, translate those requirements into Salesforce solutions, and configure the appropriate audiences and functionality.

Key Responsibilities

• Work extensively within Salesforce Sales Cloud.
• Deploy and support Salesforce functionality including:
• Tasks
• Surveys
• Articles
• Manage complex audiences within Salesforce.
• Gather and understand business requirements related to audiences, segmentation and Salesforce functionality.
• Translate business requirements into Salesforce language, configurations and solutions.
• Set up and maintain audiences based on defined business requirements.
• Perform detailed data analysis using Microsoft Excel, Power BI and SQL.
• Work with business and technical stakeholders to support Salesforce-related requirements and enhancements.
• Support ongoing Salesforce processes and identify opportunities for improvements.

Must-Have Qualifications

• Strong hands-on Salesforce experience, with the majority of experience relevant to Salesforce Sales Cloud.
• Hands-on experience deploying or working with Tasks, Surveys, Quizzes and Articles in Salesforce.
• Experience managing complex audiences.
• Demonstrated ability to gather and understand business requirements and translate them into Salesforce configurations.
• Hands-on experience setting up audiences within Salesforce.
• Deep analytical skills.
• Strong hands-on Microsoft Excel experience.
• Strong hands-on Power BI experience.
• Strong hands-on SQL experience.
• Strong communication skills with the ability to work between business and technical teams.

Nice to Have

• Experience with Salesforce Einstein / Salesforce AI solutions.
• Experience with other AI solutions or AI-related projects.
• Salesforce certifications.
• Previous Salesforce Marketing Cloud experience would be an additional asset.

Interview Process

Candidates selected to proceed will complete 3 rounds of interviews.

The hiring manager has emphasized that candidates must demonstrate strong, practical experience in the following areas:

• Salesforce Sales Cloud: Extensive hands-on experience, with specific examples of Sales Cloud implementations, configurations and enhancements. Basic administration experience alone is insufficient.
• Business Stakeholder Engagement: Candidates must have worked directly with business teams to gather requirements, translate business needs into Salesforce solutions, and implement the required functionality.
• Analytics: Strong practical experience with Excel, Power BI and SQL. Candidates must be able to explain reporting and analytics solutions they have personally delivered.

Before submission:

Please validate these three areas with specific project examples. Candidates should be comfortable discussing their hands-on contributions in detail during the interview.