2600002556 - Unit Clerk

Lakeridge Health Corporation; Ajax; On-site; CAD 40,000 - 42,000; Part time

Job summary

Lakeridge Health Ajax in Ontario is hiring a Unit Clerk to support the AJAX Long Term Care unit. The role involves greeting visitors, answering calls, scheduling appointments, and handling clerical tasks to keep the department running smoothly.

The position is temporary part-time (6 months) under CUPE Local 6364, with a wage schedule of $28.980–$30.290 per hour. Shift coverage includes days, evenings and weekends, with remote flexibility not stated.

Qualifications

• Medical Office Administration Diploma or an equivalent combination of education and experience.
• Knowledge of programs with Ministry of Health and Long-Term Care.
• Proven knowledge of medical terminology (tested).
• Proven knowledge of Microsoft Word and Excel (tested - basic level).
• Proven keyboarding skills of 30 wpm (tested).
• Exceptional organizational skills will enable you to prioritize, coordinate and perform a wide range of clerical duties necessary to the efficient functioning of the department.
• Knowledge of Meditech.
• Effective communication skills, both verbal and written in order to effectively interact with all levels of staff, patients and their families.
• Ability to work in a stressful environment.
• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy.

Responsibilities

• Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service.
• Answer and forward telephone calls, take messages, schedule appointments; schedule or secure transportation for residents and others as requested.
• Placing outgoing calls as requested.
• Maintain records as required and performs clerical work as assigned following Lakeridge Gardens policies and procedures; maintain current, orderly filing system.
• Distribute mail.
• Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary *Monitor front door for residents at risk.
• Extensive knowledge of Lakeridge Health's relevant collective agreements in order to support staffing and scheduling as required.
• Adhere to established policies and procedures regarding quality assurance, fire, safety, environment and infection control.
• All other duties as assigned.

Job description

CUPE

Job Title: Unit Clerk

Status: Temporary Part Time (6 Months)

Department: AJAX LTC ADMIN SERVICES

Program: Long Term Care

Shift Types: 4, 8, and 12 Hour Shifts, Days, Evenings, and Weekends Schedule (Subject to Change)

Location: Lakeridge Health Ajax, ON - Long Term Care

Wage Schedule: $28.980 - $30.290 per hour

CUPE: 2600002556

Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!

This position is open to all qualified CUPE staff throughout Lakeridge Health commencing 29 September 2026 and closing at 11:59 pm on 6 October 2026.

Duties and Responsibilities

• Greeting visitors, determine purpose of visit, and direct visitors to appropriate person or service;
• Answer and forward telephone calls, take messages, schedule appointments; schedule or secure transportation for residents and others as requested;
• Placing outgoing calls as requested;
• Maintain records as required and performs clerical work as assigned following Lakeridge Gardens policies and procedures; maintain current, orderly filing system;
• Distribute mail;
• Maintain office equipment by following guidelines in owner manuals and contacting service repair as necessary *Monitor front door for residents at risk;
• Extensive knowledge of Lakeridge Health's relevant collective agreements in order to support staffing and scheduling as required;
• Adhere to established policies and procedures regarding quality assurance, fire, safety, environment and infection control;
• All other duties as assigned.

Qualifications

• Medical Office Administration Diploma or an equivalent combination of education and experience;
• Knowledge of programs with Ministry of Health and Long-Term Care;
• Proven knowledge of medical terminology (tested);
• Proven knowledge of Microsoft Word and Excel (tested - basic level);
• Proven keyboarding skills of 30 wpm (tested);
• Exceptional organizational skills will enable you to prioritize, coordinate and perform a wide range of clerical duties necessary to the efficient functioning of the department;
• Knowledge of Meditech;
• Effective communication skills, both verbal and written in order to effectively interact with all levels of staff, patients and their families;
• Ability to work in a stressful environment;
• Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
• Must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past 6 months
• Must have a satisfactory performance record;
• Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices including staff, patient and environmental safety and participation in regular in-service education in this area;

At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact [e-mail].

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.

CONDITIONS OF EMPLOYMENT

The terms and conditions of employment are in accordance with the Collective Agreement between the Hospital and C.U.P.E Local 6364.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.