2027 Graduate Program, Technology Services - Product and Initiative Management

Bell Canada; Toronto; Hybrid; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Mental health support

Employee discount

Job summary

Bell Canada is seeking highly motivated graduates for its Technology Services Graduate Program in Canada. The role bridges business strategy and technical execution through a 24‑month rotational pathway.

You will help shape product roadmaps, services, and AI-enabled solutions that deliver value to customers and the organization. Participants gain hands-on technical experience, mentorship from senior leaders, and opportunities to grow via exclusive events.

Qualifications

• Bachelor's degree, master's degree, college diploma, or CEGEP in Computer Science, Mathematics, Engineering, Statistics, Business Analytics, Information Systems, or related field.
• Less than three years of combined professional work experience, excluding internships.
• Eligible for Bell's Graduate Program as outlined on the Students & Graduates website.

Responsibilities

• Bridge business strategy and technical execution in a 24-month rotational program.
• Champion product roadmaps, services, and solutions aligned with business objectives and customer needs.
• Support Agile product and project delivery, including backlog management, sprint planning, and cross-functional coordination to drive initiatives.
• Analyze data, user needs, and customer journeys to create actionable requirements.
• Apply design thinking and systems thinking to address complex issues and improve processes.

Skills

Product strategy

User experience

Agile tools

Data analysis

Design thinking

AI fundamentals

Low-code/no-code

Systems thinking

Education

Bachelor's/Master's/College diploma etc.

Tools

Jira

Confluence

Miro

Salesforce

ServiceNow

Google ecosystem

Job description

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we’re building a more connected future through world‑class networks, AI‑powered solutions, and digital experiences that elevate how people live, work, and play every day. We believe in empowering people. That’s why we equip our teams with cutting‑edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you’re inspired by innovation that advances how people connect and transforms what’s possible, you belong on #TeamBell.

Launch your career at Bell and join the best‑in‑class Internship/Graduate Program. You’ll be empowered to shape your future and inspired to bring your best ideas to work. Throughout the program, you’ll have the chance to connect with mentors and senior leaders who will support your professional and personal growth journey. You’ll develop real‑world skills and join other interns and grads attending exclusive events and networking opportunities. At Bell, innovation drives us. With advanced tech, AI tools, and a collaborative culture, you’ll shape the future and grow your career. Join us!

Why Join Us

Join Bell’s Technology Services Graduate Program and be at the forefront of shaping an AI-native, platform-driven future. Collaborating within a talent‑dense organization of industry innovators, participants will drive transformative, end‑to‑end solutions that modernize how we operate and deliver value. Beyond hands‑on technical experience, this program is designed to build the next generation of technology leaders, equipping you with the strategic vision, agile mindset, and confidence to lead high‑impact initiatives.

What You’ll Do

As a Product & Initiative Management Graduate, you'll help bridge business strategy and technical execution while contributing to initiatives that create value for customers and the organization.

• Accelerate your growth in a 24-month rotational program, shifting from a foundational role to a second placement to broaden your technical and leadership experience.
• Champion product roadmaps, services, and solutions that support both business objectives and customer needs.
• Support Agile product and project delivery, including backlog management, sprint planning, and cross‑functional coordination to drive initiatives.
• Analyze data, user needs, and customer journeys to create actionable requirements.
• Apply design thinking, systems thinking, and structured problem‑solving to address complex issues.
• Use AI-enabled tools and new technologies to improve decision‑making and enhance customer experiences.
• Bachelor's degree, master's degree, college diploma, or CEGEP diploma in Computer Science, Mathematics, Engineering, Statistics, Business Analytics, Information Systems, or a related field.
• Less than three years of combined professional work experience, excluding internships.
• Eligible for Bell's Graduate Program as outlined on the Students & Graduates website.
• Located in, or willing to relocate to, the Greater Toronto Area, Montreal, Ottawa, or Quebec City.

Core Capabilities & Technical Skills

• Customer‑focused mindset with a passionate interest in product strategy, user experience, and driving change. A quick learner who embraces ambiguity to find clarity and thrive in dynamic environments.
• Strategic and analytical thinking with a proven capacity to analyze large datasets, uncover user behavior, and translate complex customer journeys and data insights into clear, actionable product requirements and roadmap recommendations.
• Results‑driven ownership mindset with a proactive ability to organize work, prioritize backlogs, manage competing priorities, and collaborate with cross‑functional stakeholders to drive initiatives to completion using Agile tools (e.g., Jira, Confluence, Miro).
• A quick learner eager to build technical acumen across industry‑leading platforms such as Salesforce, ServiceNow (CSM), and Google ecosystem.
• Knowledge of AI fundamentals (such as prompt engineering and machine learning) combined with familiarity in leveraging low‑code/no‑code environments to rapidly build, automate, and iterate on business processes.
• Familiarity with Design Thinking principles, whiteboardroad mapping, and systems thinking to solve complex problems within a digital architecture.

Offers will be extended on an ongoing basis from September 2026 through February 2027, or until all positions have been filled.

Adequate knowledge of French is required for positions in Quebec.

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work‑life balance, Bell offers flexibility in work hours based on the business needs.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

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