#2026- R1 – RECEPTIONIST

LIFE; Winnipeg; On-site; CAD 23,000 - 26,000; Full time

Job summary

Life’s JourneyInc. in Winnipeg, MB is seeking a Receptionist for a full-time term to manage front desk communications and visitor greeting. You will screen calls, forward messages, and maintain a welcoming, professional atmosphere in the office.

The role requires strong organizational skills, proficiency with Microsoft Office, and the ability to multitask in a fast-paced environment while ensuring confidentiality and adherence to agency policies.

Qualifications

• High School Diploma or equivalent.
• Knowledge of administrative and clerical procedures.
• Knowledge of computers and relevant software applications.
• Knowledge of customer service principles and practices.
• Keyboard skills.

Responsibilities

• Provide main reception duties and ensure calls are directed expediently and appropriately.
• Greet visitors, manage front desk, and direct staff as needed.
• Maintain fliers, filing, and photocopying; process incoming documents.
• Handle confidentiality and maintain accurate records and incident reports.

Skills

Customer service

Communication

Organization

Multitasking

Confidentiality

Education

High School Diploma

Administrative procedures

Computers & software

Customer service principles

Keyboard skills

Tools

Outlook

Word

Excel

Job description

JOBPOSTING #2026- R1-RECEPTIONISTFull-Time Term (6 Months Term)

Agency: Life’s JourneyInc.

Posted: September 16, 2026

Program: Administration

Closing Date: September 23, 2026

Wage: $17.18 -$19.51 Hourly (Based on Qualifications)

Hours Worked: Monday –Friday: 8:30am-4:30pm (75 hours bi-weekly)

Location: Higgins Office (Winnipeg, MB)

JOB SUMMARY

The Receptionist for Life'sJourney Inc. is supervised by the Senior Assistant. The Receptionist’s primaryresponsibility is receiving, screening, forwarding telephone calls and takingmessages. In addition to this, the receptionist also greets visitors attendingat the office as the first face and the first voice of Life’s Journey Inc. TheReceptionist position is responsible for creating and maintaining a positive,caring, friendly atmosphere, where guests and callers feel welcome andrespected.

The Receptionist is alsoresponsible for receiving all faxes, recording specific faxes and documents onspreadsheets, and forwarding these to their recipients. Other duties includephotocopying, maintaining and receiving the offices’ supply requests, receiving,recording and filing the Incident Reports, and any other duties as requested byExecutive Assistant or delegate.

The Receptionist will workcooperatively and collaboratively with other staff, maintaining and fostering aspirit of teamwork and cooperation with the Executive Director, all agencystaff, consumers, collaterals, funders, etc. The Receptionist will modelprofessional behavior at all times, maintaining confidentiality, and adheringto agency policies and procedures.

\"Knowledge of the Indigenous culture, ways, and traditions would be an asset\"

DUTIES AND RESPONSIBILITIES

• Adhere toWorkplace Health and Safety policies and procedures at alltimes.
• Adhere to agencypolicies andprocedures.
• Provide mainreception duties; ensure calls are directed expediently andappropriately.
• Strictly followthe protocols for handling client telephonecalls.
• Prepare formeetings, set the room up, make coffee, arrange for food ifrequired.
• Answer the frontdoor and back door, greet visitors in a friendly, professional manner, showmeeting attendees to meeting rooms; determine who they are meeting and advisethe appropriatestaff.
• Ensure front dooris locked when office isclosed.
• Receive, sort andrecord the Medication Administration Reports, Resident Journal Forms, and theConsumer Incident Reports on spreadsheets and in appropriate binder, anddistribute received faxes to the appropriaterecipient.
• Greetinterviewees, announce their arrival, and contact prospective supervisor whenapplicant has completed the applicationform.
• Process allphotocopying, filing or faxing, asrequired.
• Assemble EmployeeHiring Packages.
• Ensure adequatenumbers of all forms are on hand for office use, copy more as required.
• Ensure adequatenumbers of all forms are on hand for office use, copy more as required.
• AssembleResidential Form Packages.
• Monitor officesupplies and order in advance of runningout.
• Receive officesupply orders from staff; obtain approval of orders from Executive Assistantbefore ordering.
• Receive incomingsupply orders, ensuring accuracy of order, distribute supplies torecipients.
• Maintain fileroom in a safe organized and orderly manner.
• Maintainreception area in a tidy and safe manner.
• Ensure fax andphotocopier are operational, facilitate repair when they’re not functioning optimally.
• Ensureconfidential document in All Move shredding containers are removed whenfull.
• Fulfill any otherduties required, as requested by Executive Assistant or designate.

QUALIFICATIONS

• Ø5FDriver’s LicenseRequired
• ØMusthave a reliable vehicle forwork

Education

• High SchoolDiploma.
• Knowledge ofadministrative and clericalprocedures.
• Knowledge ofcomputers and relevant softwareapplications.
• Knowledge ofcustomer service principles andpractices.
• Keyboardskills.

Experience

• Recent experienceas Receptionist in a busy officeenvironment.
• Confident inworking at the reception desk on theirown.
• Computing skills(intermediate experience in Outlook, Word and Excel) are alsoessential.
• Ability to multi-task.
• Ability to relayinformation accurately tostaff.

Knowledge, Skills & Abilities

• Workingknowledgeofword-processing,spreadsheet,database,email,internet,programs,specifically,MicrosoftOffice.
• Familiar withusual office equipment, especially telephone systems, fax/photocopymachines.
• Excellentcommunication, interpersonal and public serviceskills.
• Excellentprofessional and pleasant telephonemanners.
• Excellentinterpersonalskills.
• Excellentlisteningskills.
• Friendly, butprofessional at alltimes.
• Understands thebounds of their position, lines ofcommand.
• Ability tomaintain strictconfidentiality.
• Ability tounderstand situations accurately and appropriately, soundjudgment.
• Able to takedirection well, respond well tocorrection.
• Highlyorganized.
• Attention todetail, thorough and accurate, excellentmemory.
• Willing to takeinitiative.
• Problem-solvingskills.
• A willingness tobecome knowledgeable about theorganization.
• Ability to workin a respectful, team-orientedenvironment.
• Ability to workindependently in a time-sensitiveenvironment.
• Must possesssound decision-making skills and multi-task while working in an environment ofstress with specific deadlines.
• Must be punctualandreliable.

CORE COMPETENCIES FOR ALL EMPLOYEES

Respect, Collaboration, Integrity,Effective Communication, Patience and Perseverance, Reasoning and DecisionMaking

Life’s Journey strives towards a workforce that has fair representation of the community that we serve.