2025-Administrative Assistant-Chief Clinic Scheduler

Cencora | Pharma solutions; London; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company seeks an Administrative Assistant to support the Chief Resident Clinic in a busy medical environment. Responsibilities include coordinating clinic functions, providing information to visitors, and managing communication effectively within a healthcare team. The role requires a Community College Diploma and substantial experience in a medical office, making this a great opportunity for individuals looking to make a positive impact in women’s health.

Benefits

Access to state-of-the-art recreation centre

Progressive work environment

Qualifications

• 5 years of experience in a medical office setting.
• Understanding of gynaecologic terminology.
• Familiarity with LHSC policies and procedures.

Responsibilities

• Oversee and coordinate the Chief Resident Clinic's day-to-day functions.
• Provide front-line support and general information to visitors.
• Liaise and work with residents and physicians.

Skills

Organizational skills

Customer service skills

Communication skills

Multi-tasking abilities

Education

Community College Diploma in an administrative field

Job description

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Department of Obstetrics & Gynaecology, Schulich Medicine & Dentistry, Western University is a busy and diverse department.

Promoting the health of women is our life’s work. We are dedicated to advancing women's health through patient care, education and research.

Our Vision – to be leaders in women’s health, inspired by those we serve and provided by those who care

Our Mission – to promote excellence in patient-centred care for women and their families together with our healthcare partners, and through education and research relating to all aspects of women’s healthcare

Our Values – with respect we listen, with excellence we learn, and with compassion we care and achieve

Responsibilities

The Administrative Assistant reports to the Medical Director Pregnancy Options Program and Chair, Obstetrics & Gynaecology. Incumbent will oversee and coordinate the day-to-day function of the Chief Resident Clinic; support the administration of physical and electronic resources for the Faculty or Division or Department. The Administrative Assistant also provides general information and front line support to visitors to the Faculty or Division or Department, responds to phone and e-mail inquiries and refers inquiries to other resources.

Qualifications

Education:

• Community College Diploma in an administrative field

Experience:

• 5 years of experience in a medical office setting
• understanding of gynaecologic terminology
• familiarity with LHSC policies and procedures

Skills, Abilities & Expertise:

• Knowledge of general office procedures including records management systems
• Ability to establish effective routines for excellent communication with all members of the team to maximize productivity
• Proven ability and natural inclination to interact with people in professional, respectful and diplomatic manner
• Self-motivated multi-tasker with strong organizational skills
• Positive, outgoing attitude with genuine customer service orientation
• Demonstrated ability to work independently, take initiative and follow through on work assignments
• Coordinate and organize clinics
• Coordinate referrals
• Liaise and work with residents and physicians
• Follow up and complete orders for patients on behalf of resident/physician as directed
• Familiarity with University policies and procedures preferred
• Written and verbal communication skills to clearly express ideas in an objective manner, and adapt communication style to suit the situation and audience
• Customer service skills to understand customer needs and expectations, with a desire to deliver helpful and reliable service to the University community

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Background Checks

Please note, successful applicants may be required to produce current record check(s) (e.g. vulnerable sector, criminal record and police information) from a police service prior to commencing employment.

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume.

Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.

Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone [phone].

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

Note: This position is expected to be filled internally by reappointment.