2025-246: Senior Manager, R&D Operations

Ross; Ottawa; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Senior Manager for R&D Operations to lead DevSecOps initiatives. This pivotal role involves driving infrastructure automation, enhancing operational efficiency, and ensuring the security and reliability of innovative products. You will collaborate with cross-functional teams, mentor staff, and advocate for a culture of continuous improvement. If you are passionate about technology and eager to make a significant impact in the live video broadcast market, this opportunity is perfect for you. Join a dynamic team committed to delivering exceptional results and fostering a diverse and inclusive environment.

Benefits

Flexible Hours

Generous Paid Time Off

Fitness/Wellness Allowance

Employee Share Ownership Program

Professional Development Support

Social Activities and Events

Qualifications

• 8+ years in DevOps or security engineering with leadership experience.
• Hands-on experience with CI/CD pipelines and cloud platforms.
• Strong communication skills to convey complex security concepts.

Responsibilities

• Define and execute the DevSecOps vision and strategy.
• Lead collaboration across product teams to enhance delivery.
• Manage incident response processes and operational excellence.

Skills

DevOps

Security Engineering

CI/CD Pipelines

Infrastructure as Code

Cloud Platforms (AWS, Azure, GCP)

Containerization (Docker, Kubernetes)

Scripting (Python, Bash, Go)

Monitoring Tools (Prometheus, Grafana)

Cybersecurity Frameworks

Problem Solving

Education

Bachelor’s or Master’s degree in Computer Science or Engineering

Tools

Terraform

CloudFormation

Ansible

Jenkins

GitHub Actions

GitLab CI

ELK Stack

Vulnerability Scanners

Job description

2025-246: Senior Manager, R&D Operations

Friday, May 9, 2025

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we constantly strive to improve our solutions and to deliver results. If you've ever watched live television, news, sports, or entertainment, you've seen our products in use. All of the major Hollywood award shows, most professional sports teams, and many of the largest broadcasters in the world use Ross Video technology. Get behind the scenes and learn about what it takes to make live events possible. If that resonates, and you’re someone with integrity, commitment, and a strong drive to deliver great products, we’d love to hear from you.

What our team is all about…

The R&D Operations team provides support across the entire R&D organization, helping with program status reporting, bridging R&D and manufacturing, training programs, process development, tools development & support, test automation, coordinating centralized support, site-wide social activities, patent applications, and a bunch of other stuff to help the R&D team as a whole be as effective as possible. We are the grease or the glue (depending on the situation!) and get to work with several corporate functions outside of R&D, including facilities, finance, manufacturing, tech support, sales, marketing and IT/IS.

As part of this team, the Senior R&D Operations Manager – DevSecOps will drive our infrastructure automation, operational efficiency, and delivery excellence. Your role will involve designing and assisting with the implementation of strategies to enhance automation, streamline processes, and ensure the security, scalability, and reliability of Ross Video’s products and services.

This is a key leadership role where you will champion DevSecOps culture across the organization, mentor teams, assist with implementing cutting-edge security technologies, and play a pivotal part in Ross Video’s commitment to delivering secure and innovative solutions to our global customers. With a wide breadth of product types, the DevSecOps leader, in collaboration with Product Security, needs to tailor approaches to meet the needs of the product team, noting that “one size does not fit all”.

Who you report to: Director, Program Management - R&D

What we offer:

Ross offers competitive salaries and comprehensive health plans, as well as several perks to help you perform at your best.

Some of these perks include flexible hours, generous paid time off, fitness/wellness allowance, employee share ownership program, professional development support and a ton of fun social activities and events!

Best of all, you will be part of the Ross Video team, and we’ve gota pretty energizing environment here.

What the job is all about:

Strategic Leadership:

• Define and execute the DevSecOps vision, strategy, and roadmap.
• Lead collaboration across product teams, IT, and operations to enhance delivery pipelines and infrastructure reliability.
• Collaborate with Product Security, product teams, and IT to integrate security practices into software development and operational workflows.
• Advocate for a “shift-left” security culture to address risks and optimize quality early in the development process.
• Establish best practices for CI/CD pipelines, infrastructure as code (IaC), and monitoring systems.
• Seek opportunities to partner with R&D technical leadership to drive continuous improvement in deployment speed, system reliability, and operational efficiency.

Infrastructure and Automation:

• Provide guidance for the design, deployment, and maintenance of scalable, secure, and resilient infrastructure (on-premises and/or cloud).
• Identify opportunities and automate repetitive tasks, system deployments, and configuration management.
• Work with product teams to optimize resource usage, costs, and performance for cloud and on-prem environments.

Process Optimization:

• In collaboration with Product Security and the R&D Tools team, work with product teams to implement and manage robust CI/CD pipelines to ensure rapid, reliable, and secure software releases.
• Provide guidance for the development and enforcement of policies for source control, branching, and merging strategies.
• Work with the Product Security team to ensure compliance with industry standards and organizational security policies.

Monitoring and Incident Response:

• Provide guidance for the development and maintenance of monitoring, logging, and alerting systems for production and development environments, working with the product teams as appropriate.
• Assist with defining on-call processes and SLAs, as appropriate, for infrastructure within scope of responsibility.
• Manage incident response processes, root cause analysis, and post-mortem reporting for infrastructure within scope of responsibility.
• Drive operational excellence by identifying and mitigating system bottlenecks or vulnerabilities.

Stakeholder Engagement:

• Collaborate with leadership to align DevSecOps initiatives with broader business objectives.
• Act as a technical advisor to development teams, ensuring infrastructure meets application requirements.
• Communicate technical concepts and progress to non-technical stakeholders effectively.
• Working with the Product Security team, mentor and coach engineering and IT teams on secure coding practices and secure architecture principles.
• Build and manage a high-performing DevSecOps team, fostering continuous learning and innovation.
• Act as a subject matter expert, providing thought leadership on DevSecOps trends and advancements.

Security Integration:

• Embed security tools and practices into CI/CD pipelines to automate vulnerability detection and compliance.
• Lead initiatives to improve automation of security testing and monitoring.
• Evaluate and integrate cutting-edge DevSecOps tools and technologies to enhance the overall security posture.

Automation:

• Advocate for a culture of automation, continuous improvement, and operational efficiency.
• Automating security testing and compliance checks within CI/CD pipelines.
• Automating all security testing tasks and implementing gates to ensure a secure product.

Who you are:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 8+ years in DevOps, security engineering, or a related role, with at least 3 years in a leadership position.
• Hands-on experience in designing, deploying, and maintaining secure CI/CD pipelines and infrastructure.
• Hands-on experience with cloud platforms (AWS, Azure, GCP).
• Proficiency in IaC tools like Terraform, CloudFormation, or Ansible.
• Deep understanding of CI/CD tools (Jenkins, GitHub Actions, GitLab CI, etc.).
• Familiarity with containerization technologies (Docker, Kubernetes).
• Strong scripting and programming skills (Python, Bash, Go, etc.).
• Expertise in monitoring and logging tools (Prometheus, Grafana, ELK stack).
• Strong knowledge of cybersecurity frameworks, threat modeling, and risk assessment techniques.
• Experience with security tools like SAST, DAST, vulnerability scanners, and WAS (Web Application Security Testing) .
• Excellent communication skills with the ability to convey complex security concepts to technical and non-technical stakeholders.
• Strong problem-solving abilities and a proactive, collaborative mindset.
• Demonstrated leadership skills and the ability to inspire and guide teams.
• Experience working through influence rather than authority.
• Exemplary attention to detail, organization and time management, with the ability to manage multiple tasks and projects simultaneously and independently.
• Ability to adapt to a fast-paced and dynamic work environment.
• Friendly energy and an engaging level of enthusiasm.
• Willingness to try new things and propose improvements.
• Interest in the Live Video Broadcast market.

Bonus points if you have the following:

• CISSP, CISM, CEH, AWS Certified Security Specialist, or similar Certification(s).
• Certified DevSecOps Professional (CDP) and Certified DevSecOps Expert (CDL); AWS Certified DevOps Engineer, Azure DevOps Expert.

Equity, Diversity & Inclusion
At Ross, we embrace diversity, and we want you to bring your authentic self to work.We are committed to building a team that includes a variety of backgrounds, perspectives, and skills. Inclusivity drives innovation and creativity, and that’s something we’re passionate about at Ross! We believe everyone should be able to enjoy a rewarding career at Ross, regardless of race, colour, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. If a disability means that you need any additional support during the recruitment process, please contact Talent Acquisition and we will make all reasonable efforts to accommodate your request.