1272: QUALITY ASSURANCE MANAGER

Anishinabek Employment & Training Services; Ontario; On-site; CAD 80,000 - 100,000; Full time

Job summary

A forward-thinking organization is seeking a dedicated Child Welfare Quality Assurance Manager to lead the development and implementation of quality assurance standards. This role offers a unique opportunity to influence the quality of services provided to Anishinabek children and families. The successful candidate will oversee audits, continuous quality improvement initiatives, and ensure compliance with best practices. With a commitment to community impact and a supportive work environment, this position is ideal for those passionate about making a difference in child welfare. Join a team that values diversity and encourages applications from all qualified candidates.

Benefits

Flexible Schedule

OMERS Pension Plan

Generous Paid Vacation

Paid Time Off at Christmas

EFAP for Employees and Families

Comprehensive Benefit Plan

Qualifications

• Minimum BSW or related degree required; HBSW preferred.
• 3+ years in Child Welfare/Protection Services; management experience preferred.

Responsibilities

• Manage the Quality Assurance Program and develop service standards.
• Provide reports on quality assurance and program evaluation.

Skills

Child Welfare/Protection Services

Quality Assurance Programs

Research and Statistical Analysis

Management Experience

Direct Service Experience

Education

BSW or undergraduate degree in a related field

Four-year HBSW degree

Job description

200 Anemki Place Fort William First Nation, Ontario P7J1L6

Why should you choose Dilico?

• Optional flexible schedule to support work-life balance
• OMERS Pension plan available to all employees
• Generous paid vacation time for permanent employees
• Paid time off at Christmas above paid vacation time
• EFAP available to all employees and their families
• Benefit plan that includes dental, healthcare, and vision services for permanent employees
• A chance to make a difference in the community

Position Overview

Under the direction of the Director of Child Welfare (or designate), the Child Welfare Quality Assurance Manager is responsible for managing the Dilico Quality Assurance Program. The program includes the development of service standards and audits, continuous quality improvement, and developing plans to meet quality assurance objectives. The Quality Assurance Manager provides reports on quality assurance and program evaluation as well as statistical analysis for the organization. The manager identifies, designs, plans, and implements the organization’s Child Welfare Quality Assurance system to ensure compliance with Dilico Anishinabek Family Care’s Mikinaak Service Model, ministerial standards, and best practices.

Employment Type: Full Time

Job Occupation Type: Accommodation, travel, tourism and related services supervisors

Total Positions: 1

Wage: 000

Hours/Week: 35

Days of Work: Mon, Tue, Wed, Thu, Fri

Closing Date / Apply By: 1/7/2025

Start Date: n/a

Qualifications:

• A minimum BSW or undergraduate degree in a related social science and/or quality assurance field is required. A four-year HBSW degree is preferred.
• 3 or more years of experience in Child Welfare/Protection Services.
• 2 years of experience at a management level in Child Welfare is preferred.
• Experience in research and statistical analysis is an asset.
• Previous experience with the implementation of quality assurance programs would be considered an asset.
• Direct service experience with Anishinabek children and families.
• Candidates without the specific educational qualifications, but who possess an appropriate combination of child welfare experience and other academic qualifications, will also be considered.
• Satisfactory Vulnerable Sector Search.
• Ability to work flexible hours as determined by the Director or designate in relation to service delivery requirements.
• Must possess a valid Ontario Driver’s License and have access to a personal vehicle.

If you experience issues with our online application system, please apply directly at [e-mail]. The competition number must be quoted in the email subject line.

Only those considered for an interview will be contacted.

Dilico is committed to diversity in the workplace and encourages applications from all qualified candidates.

Dilico gives preference to Anishinabek people.