Leads the product strategy, roadmap, priorities, and productdecisions for the enterprise platform for business services. The role connectsgovernment priorities, user needs, ministry service requirements, platformmaturity, delivery capacity, operational considerations, and measurableoutcomes to determine what should be delivered and in what sequence. Workingacross program, policy, service design, UX, business analysis, architecture,development, testing, data, privacy, security, and operations, the SeniorProduct Manager guides discovery, defines product outcomes, manages thebacklog, and establishes clear release objectives and acceptance priorities.The role balances reusable enterprise features with service-specific needs,facilitates trade-off decisions, aligns ministry partners on onboarding scopeand dependencies, and uses research, analytics, performance information, andstakeholder feedback to improve adoption, value, and the ongoing evolution ofthe platform.
Experience
- Experience leading product management for complex enterpriseplatforms or public-facing digital services.
- Experience defining product vision, strategy, roadmaps,outcomes, and success measures.
- Experience managing and prioritizing product backlogs acrossmultiple capabilities, services, and stakeholder groups.
- Experience onboarding services to shared platforms andbalancing enterprise reuse with program-specific needs.
- Experience using user research, analytics, operational data,and stakeholder feedback to guide product decisions.
- Experience working with business, policy, service design,UX, architecture, development, testing, data, privacy, security, and operationsteams.
- Experience developing options, business cases, valuepropositions, benefits measures, and executive recommendations.
- Experience managing dependencies, trade-offs, risks,sequencing, and release priorities.
- Knowledge of Agile product delivery, digital servicestandards, accessibility, privacy, and public-sector governance.
General Skills / Duties
- Define and communicate the enterprise platform productvision, strategy, roadmap, and measurable outcomes.
- Prioritize reusable platform capabilities and serviceonboarding based on user value, enterprise value, readiness, risk, and deliverycapacity.
- Own and maintain the product backlog, release objectives,and acceptance priorities.
- Translate strategic goals into product outcomes, epics,features, and delivery priorities.
- Facilitate product discovery, roadmap planning,prioritization, and stakeholder decision-making.
- Use research, analytics, performance measures, andoperational feedback to guide continuous improvement.
- Coordinate with ministry partners and service owners toalign onboarding scope, expectations, and dependencies.
- Prepare executive updates, product decisions, options, andrecommendations.
- Support benefits realization, product governance, adoption,and operational transition.
Requirements
Experience and Skill Set Requirements
Must Haves
- Experience defining product vision, strategy, roadmaps,outcomes, and backlogs.
- Experience leading complex digital products throughdiscovery, delivery, launch, and continuous improvement.
- Experience prioritizing reusable capabilities and onboardingservices to shared platforms.
- Experience balancing enterprise standards with partner needsand delivery constraints.
- Ability to build alignment across diverse business andtechnical stakeholder
Skill Set Requirements
Product Strategy and Management
- Experience defining product vision, strategy, roadmaps,outcomes, and backlogs.
- Experience leading complex digital products throughdiscovery, delivery, launch, and continuous improvement.
Enterprise Platform and Service Onboarding
- Experience prioritizing reusable capabilities and onboardingservices to shared platforms.
- Experience balancing enterprise standards with partner needsand delivery constraints.
Data-Informed Delivery and Benefits
- Experience using user research, analytics, performancemeasures, and benefits frameworks to guide decisions.
Leadership and Stakeholder Management
- Excellent facilitation, negotiation, communication, andexecutive-presentation skills.
- Ability to build alignment across diverse business andtechnical stakeholders.