11701

Maarut; Toronto; On-site; CAD 90,000 - 130,000; Full time

Job summary

Zohorecruit is seeking a Senior Business Analyst/Procurement Writer in Toronto, Canada, to craft content for public-facing digital services and Ontario.ca. You will design, write, and edit content across formats, guiding RFB strategy, and ensuring clarity and accessibility for diverse users.

Responsibilities include coordinating with agile teams, incorporating feedback, and maintaining high-quality procurement documents aligned with government standards.

Qualifications

• Experience in developing and writing RFB/RFP/RFB drafting package and continuous updates.
• Ability to incorporate team feedback and update RFB documents in a timely manner.
• Understand procurement processes, best practices, tools, methods, and approaches.

Responsibilities

• Review initial RFB draft package and continue development and writing.
• Incorporate feedback and update RFB documents.
• Ensure activities follow OPS procurement processes and best practices.
• Provide frameworks, methodologies, models, and tools.
• Transfer knowledge and coach team members.
• Prepare documents and briefing materials.
• Coordinate with stakeholders and executives on procurement deliverables.

Skills

Content strategy

Inclusive writing

User-centered design

SEO

Public sector procurement

Stakeholder management

Research

Content auditing

Information architecture

Storytelling

Writing/editing

Interdisciplinary collaboration

Tools

Miro

Figma

Jamboard

Mural

Job description

• Assigned Recruiter(s) Madhumitha Mulakaluri
• Job Opening ID 11701
• City Toronto
• Country Canada
• Number of Positions 1
• Work Experience 7-10 Years

Job Description

Responsibilities:

TheSeniorBusinessAnalyst/ProcurementWriterisresponsibleforcreatingcontentinvariousformatsthatserveuserswiththeinformationtheyneed.Thisroleinvolvesdesigning,writing,andeditingcontentdestinedforpublicconsumption,includingdigitalservices,mobileapplications,and Ontario.ca ,theprovince'sflagshipwebsite.DocumentRFBandstrategythroughouttheservicedesigncycletoproducedigitalcontentthathelpspeoplefindtheinformationtheyneed,whenandwheretheyneedit.Makegovernmentinformationeasytounderstandandusewithclear,focusedwriting.Research,plan,write,design,deliver,evaluate,andmaintainuser-centeredwebcontent.Followstandardsforinclusive,plainlanguage,user-centeredcontentdesign.DeliverexceptionalcontentanddelightfulonlineexperiencesforthepeopleofOntario.

Experiencewith:

• Contentstrategy(RFB),inclusivewriting,anduser-centereddesignforhigh-qualitydigitalexperiences.
  
• Communicatingcomplexinformationclearlyandconcisely.
  
• Governmentpolicies,standards,andlegislationrelatingtodigitalservicedelivery(DigitalServiceStandard,Simpler,Faster,BetterServicesAct).
  
• SEO,journeymapping,userstories,informationarchitecture,contentauditingandevaluation,wireframing,prototyping,personadevelopment,userresearch,andcontenttesting.
  
• Frenchlanguageandaccessibilitystandards(FLSA,AODA/WCAG2.0AA).
  
• Managingmultipleprojectswithimpeccableattentiontodetail.
  
• Politicalacuity,collaboration,andrelationshipmanagementonsensitiveprojects.
  
• Workinginmultidisciplinaryteamswithagileproductdevelopmenttoolsandtechniques(Miro,Figma,Jamboard,Mural,etc.).
  
• Analyzinganalytics,feedback,anduserresearchfindingstocontinuouslyimproveaservice.
  

Requirements

Experience and Skill Set Requirements:

Skill Set Requirements:

Experience:

• ResponsibleforthereviewofaninitialRFBdraftpackageandcontinueddevelopmentandwriting
  
• ResponsibleforincorporatingteamfeedbackreceivedontheRFB,makingallrequiredupdatestotheRFBdocumentsinatimelymanner.
  
• EnsurethatactivitiesareundertakenfollowingtheClient'sstandardprocurementprocesseswhileleveragingprocurementbestpractices,tools,methodsandapproaches.
  
• Provideprovenframeworks,methodologies,models,andtools.
  
• Provideknowledgetransfer,advice,coachingandfacilitation.
  
• Preparedocumentsandassociatedbriefingmaterials.
  
• ReviewtoensurequalityRFBdocumentsthatarestructuredtosuccessfullydelivertheexpectedbusinessresults.
  
• Coachandfacilitatethedevelopmentofscopestatements,businessobjectivesandrequirementswiththeprojectteam,providingexpertiseandadviceandensuringtheprocurementopportunityisidentifiedinclearterms,providingcertaintyofscope,timing,objectivesandothercriticalbusinessinformation.
  
• EnsurethattheDeliverablesaligntotherecommendationsandguidancefromtheindependentFairnessCommissioneridentifiedbytheClient,toensurethattheprocurementactivitiesareconductedinatransparent,fairandopenmanner.
  
• Provideadviceonpotentialobstaclestovendorparticipation.
  
• Ensurethatprocurementdocumentsclearlyandappropriatelyexplaintheintendedscope,requirementsanddeliverables.
  
• Identifyissues,risksandmitigationstrategiesthroughouttheprocurementprocess.
  
• Facilitateteamreviewsandapprovalsofdraftprocurementdocumentsandmakerequiredupdates.
  
• ProvideadviceandknowledgetransfertoidentifiedClientresourcesthroughouttheprojectincludingleadingpracticesthatmaynotbewithinthecurrentOPSprocurementlifecycle.
  
• Identifyrisksandproviderecommendationstomitigaterisksthroughtheevaluationprocess.
  
• Participateinmeetingswithseniormanagementasrequired.
  
• Applyknowledgeofmarketcapability/conditions,similarprocurementsinotherorganization/jurisdictions,industrytrends,thevendorpoolavailable,scopeofproductsandservices,serviceandpricingmodelsetc.tomeetbusinessobjectives.
  
• Developoptionsandimplicationsforpotentialprocurementapproaches.
  
• Identifycriticalsuccessfactorswiththeprojectteamtoinformtheprocurementsuccess.
  
• Assistwithfacilitationofconsensusmeetings.
  
• Assistincontractawardactivitiesasrequired,includingpreparationofthedraftFormofAgreement(FOA).
  
• ProvideadviceonStatementofWork(SOW).
  
• Supportteaminonboardingofsuccessfulvendor,ifrequired.
  

SkillSetRequirements:

AdvancedWritingandCommunicationSkills:

• ClearandConciseDrafting:Theabilitytosimplifycomplextechnicalorlegalinformationintoplain,easy-to-understandlanguage.
  
• PersuasiveWriting:Craftingcompellingargumentsintenderresponses,executivesummaries,andcasestudiestopersuadevendors.
  
• TechnicalAccuracy:EnsuretheRFP/RFBadheretotechnicalspecificationsEditingandProofreading:Meticulousattentiontodetailtoensureerrorfreedocumentation,whilefollowingguidelines.
  

TechnicalProcurementKnowledge:

• TenderProcessExpertise:KnowledgeofpublicsectorprocurementprocessesspecificallyfortheOPS.
  
• ContractualUnderstanding:Knowledgeofcontractlaw,terms,andconditionstoaccuratelyreflectlegalrequirementsindocuments.
  

ProjectManagementandOrganizationalSkills:

• TimeManagement:Abletomanagemultipledeadlinesanddeliverableswithoutsacrificingquality.
  
• InformationGathering:AbilitytocollectdatafromSMEandgatherinformationfrommultiplesourceswhiledocumentingwhereandwhoprovidedtheinformation.
  
• TimeManagement:Abilitytomaintaindeliverabletimelines.
  

InterpersonalSkills:

• Collaboration:Abilitytoworkwithvariouspartiesandpeopletogatherinputandalign.
  
• StakeholderManagement:Engagewithstakeholdersandbeabletoprovidetimelyupdatestoexecutives.