053010-Dispatcher II

Heidelberg Materials; Red Deer; On-site; CAD 57,000 - 70,000; Full time

Benefits offered by this job

Health, dental, wellness

Pension with company contributions

Career growth opportunities

Job summary

Heidelberg Materials in Red Deer, AB, is offering a hands-on dispatch coordination role within the Central Alberta Ready Mix team. You will receive orders, schedule drivers, and ticket trucks according to daily plans to keep operations running smoothly.

Face-paced environment, with emphasis on safety, teamwork, and strong customer service. This position includes benefits, a pension plan, and opportunities for professional growth within a global materials company.

Qualifications

• Exposure to fast paced Ready Mix Operations is an asset.
• Experience with Concrete Batching/Scheduling.
• Strong multitasking skills are essential.
• Troubleshoot customer concerns and resolve conflicts.
• Customer focused with strong interpersonal skills.
• Able to work independently and as part of a team.
• Safety minded with emphasis on hazard identification.

Responsibilities

• Receive orders for the Central Alberta Ready Mix Market.
• Enter orders in the Dispatch Scheduling Program.
• Schedule RMC Drivers according to the daily plan.
• Ticket Ready Mix Trucks in-line with the schedule.
• Support Dispatch Supervisor in daily operations.
• Collaborate with batch plant staff to maintain efficiency.
• Assist with scheduling repairs for Ready Mix Plants.

Skills

Ready mix operations

Concrete batching

Scheduling

Multitasking

Customer service

Team player

Safety awareness

Job description

Line of Business

RMC Pay Range: $56,660.00 - $69,873.33

About Us

Heidelberg Materials is one of the world's largest suppliers of building materials. Heidelberg Materials North America operates over 450 locations across the U.S. and Canada with approximately 9,000 employees.

What You'll Be Doing

• Receive Orders for the Central Alberta Ready Mix Market.
• Enter orders in Dispatch Scheduling Program.
• Schedule RMC Drivers based on scheduling requirements.
• Ticket Ready Mix Trucks in-line with the daily schedule.
• Support Dispatch Supervisor through daily operations.
• Collaborate with Batch Plant Operators and team members to support efficient operations.
• Assist Batch Plant staff in scheduling repairs on Ready Mix Plants.

What Are We Looking For

• Exposure to fast paced Ready Mix Operations is an asset.
• Experience working specifically with Concrete Batching/Scheduling.
• Strong multitasking skillset.
• Troubleshoot customer concerns and conflict resolution.
• Customer focused with strong interpersonal skills.
• Ability to work well alone as well as a strong team player.
• Safety focused mindset with strong emphasis on Hazard Identification.

Conditions of Employment

Must successfully complete a post-offer pre-employment physical examination and background check.

Performance will be Evaluated on a 30/60/90-day coaching program conducted by direct supervisor.

Work Environment

This role operates primarily in the Central Dispatch Office in Red Deer, AB

This role is representative of the entire Central Alberta Ready Mix Group.

This role requires flexibility, including extended work hours during peak seasons and a varying schedule that may include early mornings and late evenings.

What We Offer

• Competitive base salary starting at $56,660 - $66,570
• Industry-leading benefits package, including health, dental, and wellness
• Pension plan with automatic company contributions, matching contributions, and RRSP options
• Opportunities for training, development, and career growth within a global organization

Heidelberg Materials welcomes and encourages applications from people with disabilities. Accommodation may be available upon request for candidates taking part in all aspects of the selection process.

Shaping the future, building successes

Heidelberg Materials - your springboard into the future of the construction materials industry. As a globally leading company in the construction sector, we manufacture one of the most widely used products, paving the way not only toward more sustainable production but also toward your personal success story.

Our bold and innovative approach focuses on massive CO2 reduction, efficient recycling technologies, and digital solutions - setting new standards for the industry.

In our globally connected and locally rooted community, your ideas have the power to shape a better tomorrow for people. With us, you’re not just shaping the industry’s future; you’re shaping your own. Let’s get to work! Heidelberg Materials is one of the world's largest integrated manufacturers of building materials and solutions with leading market positions in cement, aggregates, and ready-mixed concrete. We are represented in more than 50 countries with around 51,000 employees at almost 3,000 locations. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.