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PAP Specialist
Remote Jobs
Brasil
Teletrabalho
BRL 30.000 - 40.000
Tempo integral
Há 26 dias

Resumo da oferta

A healthcare service provider is seeking a PAP Specialist responsible for ensuring proper distribution of PAP equipment and managing client compliance. Candidates should have customer service experience in healthcare settings. The position requires a High School Diploma and involves data management tasks. This role offers an opportunity to make a significant impact on patient care and requires strong communication skills.

Qualificações

  • One year of related experience in healthcare administration or customer service.
  • For senior level: two years of experience with one year in a similar role.
  • Experience in a Medicare certified environment preferred.

Responsabilidades

  • Ensure customers receive PAP equipment via scheduling and instruction.
  • Submit audit paperwork to ensure compliance with healthcare guidelines.
  • Monitor and manage patients on Positive Airway Pressure devices.

Conhecimentos

Data entry
Customer service
Knowledge of healthcare guidelines

Formação académica

High School Diploma or equivalent
Descrição da oferta de emprego
AdaptHealth Opportunity - Apply Today!

AdaptHealth offers full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients\' lives, please click to apply, we would love to hear from you.

PAP Specialist

Role overview - The PAP Specialist has a broad range of responsibilities including accurate and timely data entry, understanding and selecting inventory and services in key databases, communicating with referral sources, and appropriately utilizing technology to notate patient information and communication. Intake Specialist\'s schedules can vary based on the need of the branch. Hours can range anywhere between 8am and 7pm 7 days/week.

Responsible for ensuring customers receive PAP equipment by scheduling an appointment for the customer to come in to pick up equipment and receive proper instruction on how to best use the equipment. Explains customers financial responsibility and ensures payment.

PAP Specialists are responsible for preparing and submitting audit paperwork for Medicare and other insurance claims to ensure continued compliance with healthcare guidelines. The PAP Specialist will accurately respond to claim audits and communicate audit results in such a way to provide education and appropriate process changes that directly impact the daily functions of AdaptHealth.

Responsible for monitoring, communicating, and managing all clients on Positive Airway Pressure devices. Responsible for encouraging client compliance with PAP equipment and program.

Job Duties
  • Develop and maintain working knowledge of current HME products and services offered by the company and all applicable insurance guidelines respecting eligibility for coverage and reimbursement.
  • Actively involved in team activities, evidenced by participation, mentoring, and training with co-workers
  • Assist in the development and maintenance of reference materials for use by staff and facilitates the sharing of information
  • Develop relationships with branches and other teams to accomplish goals
  • Participate in monthly team meetings and trainings
  • Enter data accurately into databases including payer, authorization requirements, coverage limitations and status of any requalification
  • Collaborate with physician offices, AdaptHealth sales and support staff to ensure timely receipt of documentation as well as educating, as necessary
  • Identify trends and provide feedback and education to internal and external customers on compliant documentation requirements for services provided
  • Maintain patient confidentiality and function within the guidelines of HIPAA
  • Complete assigned compliance training and other educational programs as required
  • Maintain compliance with AdaptHealth\'s Compliance Program
  • Other duties as assigned
Requirements

Minimum Job Qualifications:

  • High School Diploma or equivalent
  • One (1) year work related experience in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry
  • Senior level requires two (2) years of work-related experience and one (1) year of exact job experience
  • Exact job experience is considered any of the above tasks in a Medicare certified HME, Diabetic, Pharmacy, or home medical supplies environment that routinely bills insurance
EEO Statement

AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual\'s race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

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