Ativa os alertas de emprego por e-mail!

Zendesk Developer

G-P

Brasil

Presencial

BRL 80.000 - 120.000

Tempo integral

Há 24 dias

Cria um currículo personalizado em poucos minutos

Consegue uma entrevista e ganha mais. Sabe mais

Começa do zero ou importa um currículo já existente

Resumo da oferta

G-P is seeking a skilled Zendesk Developer with 5-7 years of experience in designing and maintaining Zendesk solutions. The role involves configuring and customizing Zendesk features, collaborating with stakeholders, and optimizing configurations for best performance. Join us to make a global impact while working remotely in a diverse team environment.

Serviços

Flexible working environment
Competitive compensation and benefits

Qualificações

  • 5-7 years experience as a Zendesk Administrator or Architect.
  • Proficiency in Zendesk configuration and customization.
  • Experience with Zendesk APIs and developer tools.

Responsabilidades

  • Design and architect Zendesk solutions to meet customer service requirements.
  • Collaborate with stakeholders to gather requirements.
  • Troubleshoot and resolve Zendesk-related issues.

Conhecimentos

Zendesk configuration
Problem-solving
Analytical skills
Communication

Formação académica

Bachelor's degree in Computer Science

Descrição da oferta de emprego

Our leading SaaS-based Global Growth Platform enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About the position:

We are seeking a highly skilled and experienced Zendesk Developer with 5-7 years of experience in designing, implementing, and maintaining Zendesk solutions.

What you can expect to do:

  • Design and architect Zendesk solutions to meet the organization's customer service and support requirements.
  • Collaborate with stakeholders to gather requirements and define business processes.
  • Configure and customize Zendesk features, including ticketing, workflow automation, reporting, and integrations.
  • Develop and maintain Zendesk apps and integrations using Zendesk APIs and developer tools.
  • Optimize Zendesk configurations for scalability, performance, and usability.
  • Provide technical guidance and best practices to support teams and end users.
  • Troubleshoot and resolve issues related to Zendesk configuration, integrations, and functionality.
  • Stay current with Zendesk platform updates, new features, and industry best practices.

What we are looking for:

  • Bachelor's degree in Computer Science, Information Systems, or related field.
  • Proven experience as a Zendesk Administrator or Architect, with a deep understanding of Zendesk configuration and customization.
  • Strong proficiency in Zendesk configuration, including triggers, automations, workflows, and reporting.
  • Experience developing Zendesk apps and integrations using Zendesk APIs and developer tools.
  • Solid understanding of customer service and support processes and best practices.
  • Excellent problem-solving and analytical skills, with the ability to translate business requirements into technical solutions.
  • Strong communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels.
  • Zendesk certifications (e.g., Zendesk Administrator, Zendesk Developer) are a plus.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the National Vetting Bureau (Children and Vulnerable Persons) Act 2012, the Private Security Services Act 2004, and the Criminal Justice (Spent Convictions and Certain Disclosures) Act 2016.

G-P. Global Made Possible.

G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.

G-P also is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.

Create a Job Alert

Interested in building your career at G-P? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Email *

Phone

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

Are you currently eligible to work in the country where this role is posted without visa sponsorship? * Select...

Do you now or in the future require visa sponsorship to continue working in the country where this role is posted? * Select...

Have you been referred by another G-P employee within the last 12 months? * Select...

Have you worked at G-P in the past? * Select...

Can you confirm what is your expected salary? *

How long have you been working with Zendesk? *

Demographic Questions

We monitor the ethnicity and gender of our job applicants and employees to demonstrate our commitment to a policy of equal employment opportunity by recruiting, hiring, training, compensating, disciplining, and promoting employees without regard to race, color, age, religion, sex, national origin, disability, sexual orientation, gender expression, or any other basis protected by law. Completing this survey is completely voluntary and refusal to provide it will not subject you to any adverse employment treatment. If you choose to complete this survey, your responses may be used in aggregate to identify areas of improvement in our hiring process or thereafter. The information obtained will be kept confidential.

Select...

I identify my ethnicity as (mark all that apply) * Select...

Obtém a tua avaliação gratuita e confidencial do currículo.
ou arrasta um ficheiro em formato PDF, DOC, DOCX, ODT ou PAGES até 5 MB.